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Hotel Grille
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Reviews (43)
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18 - 23 of 43 reviews
Reviewed October 8, 2008

No internet, sixties style decoration, quite poor quality for the price.

  • Stayed: June 2008, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank bfxu77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Denmark
11
Reviewed February 5, 2006

If you consider this hotel for a personal retreat I suggest you think again. Even for a business trip, I would be hesitant to recommend Grille Erlangen.

The hotel in it self appears run down and any information regarding a "renovation in 1999" must refer to a cleaning only.

The room had a funky, wet-like smell and needed to be vented seriously to be tolerable... and at -10 degrees C in February that's not too much fun. TV was almost non-functional white stripes across all channels on the 15+ year old in-room TV. The bed was not the worst.

Do not expect to pay what you book it for. My rate went from EUR 108 to 135 which was excused by a request in change of bed configuration. Further, breakfast is extra at a fresh EUR 12,- per person which is charged wheather you eat or not.

The bar in this hotel was unmanned on a Saturday evening in what appeared to be a pretty full hotel. To get a beer, a walk to the kitchen to see if someone was hiding there was necessary. On the plus side, I did get a beer.

Service in the reception varied from helpful to arrogant, depending on time of day. The reception was unmanned for large portions of my stay, only with a phone where one could ring for service. In a request to get my room key, the reply was "pick it up yourself from behind the desk". Great security - do not leave any belongings in your room that you care for.

There was free Internet access but only wired in the lobby where you can hook up your laptop or use a highly restricted PC which is there for guest use. There were no parking issues either.

When the price of EUR 147,- per night incl the mandatory breakfast is considered I would recommend to look else where, even to spend a little more as quality doesn't get much lower in Western Europe than this hotel.

  • Stayed: February 2006, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
1  Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Seattle, Washington
1
Reviewed May 15, 2005

Positive - Good breakfast buffet with many selections, sausages, eggs, crepes (and Sekt). Breakfast and Bar staff is very nice and attentive. Free high speed internet access from the lobby.
Negatives - Bookings were not correct in the hotel computer. Our party was charged for extra people who did not stay there. The staff tried to charge us for "missing" items in the rooms. There were phone calls on our bill that we did not make. Out of 15 people in our group, almost half were charged for things that they had not taken. The younger staff were friendly and tried to resolve it, but the owner was very confrontational and began screaming at one of our party. On top of this, the hotel rooms appear to be old and not very clean. The accomodations are not like the brochure.

  • Stayed: May 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed March 31, 2017
Google Translation

  • Stayed: February 2017, traveled with family
    • Value
    • Rooms
    • Service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2016 via mobile
Google Translation

Stayed: August 2016, traveled on business
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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