A new fit out for the 28 rooms at this hotel means well on the surface, but it's quite thin on the ground when it comes to services.
This doesn't mean that it's poor service, but with one person whom seemingly does everything from answer the phone to be the waitress in the restaurant attached, it means it can be slow to get a response.
Internet connectivity is average. And I was continually disconnected. If you have more than one device, you'll need more than one account set up. 150+ TV stations catering for most of Europe, also with Al Jazeera (in various translations), Russia Today and China (European) News as well.
There's only one iron and ironing board for all guests. When I asked for it last night it was in a guest's room. It was still there this morning and I wasn't able to use it at all. So I'd suggest a common area for it, so that you don't have that problem.
No bicycles available on site.
Breakfast is fine if you like eggs, but quite meagre if you want fruit, muesli, anything of that sort. The restaurant attached to the hotel isn't worth bothering with - there's plenty of better offerings around town.
Daily room cleaning is barely that. More just a bed making and towel service. There was still two dead moths on the floor in my bathroom two days later.
One odd thing happened as well - I came back to my room one night and the curtains were taken off the main window and folded and laid over a chair. The night manager duly fixed it, but it shouldn't have occured in the first place.
Good location, less than half a mile from the Hauptbahnhof, and in a relatively quiet area. I'll be trying another hotel in Erlangen next week though.
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