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“Be careful! Watch your step!”
Review of Gasthof zum Rassen

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Gasthof zum Rassen
Reviewed October 25, 2010

I reserved a night's accomodation in this hotel months in advance. I received an e-mail re-confirming my reservation. A few days before my trip, I e-mailed again just to be sure enquiring if everything was still in order, but I had no reply. On arrival, I was greeted by harassed, tired-looking staff who finally informed me there was no record of my reservation. I was put on the phone to the proprietor who successively told me that (a) he had never received my reservation, (b) that, even if he had, I had got the date wrong and (c) it was my fault as I had failed to re-re-confirm his re-confirmation. This was all contrary to the paper copy of the e-mail in my hand. It was quite obvious that, if the thought had occurred to him to tell me that a passing bear had eaten my reservation, he would have done so.

I thought this was all completely unprofessional and dishonest and dislike being lied to in an attempt to fob me off and make me go away. I was referred to a nearby hotel and the proprietor told me this was a not uncommon experience as far as the Gasthof zum Rassen is concerned..

  • Stayed: September 2010
    • Service
4  Thank AlaricUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 - 44 of 71 reviews

Reviewed January 6, 2010

We stayed at this hotel for three nights over the New Year and found it very disapointing considering the rate. I booked this via an accommodation site and we paid a hefty price. Although I knew what I was paying (eur 584 for three nights), I was very disappointed to arrive and discover that the hotel was nothing special at all.

The room that we were in had evidence of a previous break-in, no safe, no fridge, no tea/coffee facilities and contained damaged, cheap furniture. We were disturbed late one night when staff wanted to move extra beds that were in our room. Bathroom supplies were not updated at all during our stay. Breakfast was so-so. Parking was an extra charge in a council car park. There was an additional charge to pay if you used a credit card. The hotel was quite dated and had no special facilities like sauna, parking that you may expect for such a price.

I challenged the manager over the rate (especially New Years Eve) but no viable explanation was given. I committed to the booking and had to stick with that. Having travelled a lot across Germany / Austria, we found a number of places for eur100 a night that were much better than this hotel.

On the positive side, the location of the hotel is fantastic and the city is superb to visit. We merely felt let down having to spend so much and receive so little.

  • Stayed: December 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank M_ALondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 26, 2008

Stayed at Gasthof Rassen for one night had booked and received confirmation by e-mail for one double attic room costing 29 euro each. We arrived around 5pm and were given a room which was not in the attic, we did not query it as we were rushing to get to the tourist information office before it closed as there were no brochures, maps etc available at the hotel. We were told we could check out in the mornig around 11 or 12. After breakfast we went for a walk and arrived back at 10.20 to check out only to be greeted by a very unhappy member of staff who said she should have finished work at 10 and had to remain behind unpaid until we checked out. She then told us we would have to pay 80 euro for the room, when I produced the e-mail she said she didnt read English and would have to phone the manager who was on his day off. She also said this place is always like this. Eventually we agreed to pay 70 euro as the room was very spacious . They had also replied to my e-mail enquiring if parking was available but they did not tell me it costs 5 eu per day in the municipal car park which is not directly behind the hotel as I was led to believe. For these reasons I would not return to this hotel.

  • Stayed: April 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
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2  Thank JazzieDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 17, 2006

We were there mid September 2006. The place is clean and the rooms were spacious. It apparently is set up for larger groups. We were a couple and a single so our rooms had extra beds. The breakfasts were great. We ate a couple of dinners in the restaurant downstairs and the trout was great. We spent 4 nights there. Inasmuch as we're seniors, we weren't big on night life and we enjoyed our location very much. Easy to get around for our hikes. Staff was friendly. No elevator. They carried my bags up to the attic where I was stationed. Facilities were very good.

3  Thank Mernaday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 31, 2017 via mobile
Google Translation

Stayed: August 2017, traveled with friends
Thank Elisenda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 25, 2017
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  • Stayed: August 2017, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank Jaap N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 23, 2017
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Room Tip: nicht für mobilitätseingeschränkte Personen geeignet, Wlan wurde nicht angeboten, Zimmer hatte Gotts...
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  • Stayed: July 2017, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Thank Birgitt G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Gasthof zum Rassen

Address: Ludwig Route 45, 82467 Garmisch-Partenkirchen, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Garmisch-Partenkirchen
Hotel Style:
Ranked #43 of 47 B&Bs / Inns in Garmisch-Partenkirchen
Price Range: $92 - $234 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Gasthof zum Rassen 3*
Number of rooms: 2
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