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“Bad service, mediocre cakes and worse coffee”
Review of Kronner

Kronner
Certificate of Excellence
Restaurant details
Copenhagen, Denmark
Level 6 Contributor
95 reviews
50 restaurant reviews
common_n_restaurant_reviews_1bd8 42 helpful votes
“Bad service, mediocre cakes and worse coffee”
Reviewed August 31, 2013

Stopped by on our last day in Garmisch, as we wanted a good German cake and coffee.
We ordered the cakes at the shop, then proceeded to sit down in the restaurant area, as you apparently can't order the coffee there as well, unless to go. So we waited for a couple of minutes to have someone take our (separate?) coffee order. Then we waited for almost 10 minutes for the "hefty work" of cutting three pieces of cake (I guess, or why did we have to wait for them?), and making a cappuccino. So the cakes arrive, my fork's handle is smudgy from the cake from start, and coffee took another 2 minutes. All the time, there were more staff around than customers... Incredible.

Well, my cake with fruits had a kiwi with the hard end left in it, and the coffee was watery and plain, far from anything a proper coffee shop or any other self respecting bakery should serve.

None of us will ever go there again.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Z C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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188 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
Ripon, United Kingdom
Level 4 Contributor
24 reviews
8 restaurant reviews
common_n_restaurant_reviews_1bd8 30 helpful votes
“Like Betty's Tearooms but in Germany!”
Reviewed August 14, 2013

Anyone from North Yorkshire will love it here. The German answer to Betty's! Lovely coffee and cake in nostalgic surroundings, also reasonable soups and savouries. We bought some v expensive sweeties in the shop afterwards, and the elderly German lady in front of us spent €103 on cakes!!! She would feel at home in Betty's too!
Minor negative: Seems to be a haven for dogs and their owners? In a tearoom? V strange.

  • Visited August 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Stephanie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
State College, Pennsylvania
Level 2 Contributor
9 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 4 helpful votes
“Great pastries, disappointing meal”
Reviewed July 31, 2013

This gets three stars out of me only because we bought some pastries from the Konditorei and they were fabulous. Good-sized, fresh, and delicious.

But then one day, after returning from exploring Neuschwanstein, we decided to have lunch here and sat down at a table. That was a mistake. Dad and I got wurst that were essentially flavorless, served with a soft pretzel that was a little too stiff and tasted like it could have come from a carnival back home in America. The mustard came out in little packets, so that means it wasn't even homemade. The staff didn't seem too pleasant either. If we ever return to Garmisch, we'll be getting cake here, but finding somewhere else to go for lunch.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank goanywherebuthome
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Risca, Wales, United Kingdom
Level 4 Contributor
24 reviews
8 restaurant reviews
“Really helpful with the menu that is only available in German”
Reviewed July 18, 2013 via mobile

We had a light lunch of smoked salmon on a jacket potato with salad dressing - very very nice -wouldn't hesitate to come back again.

  • Visited July 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Antonio, Texas
Level 3 Contributor
20 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 2 helpful votes
“Excellent Kaffeehaus, Service Spotty”
Reviewed June 17, 2013

The Kronner occupies prime location in Garmisch walkplatz. The food and drink are way way above average and well worth a visit. The torte and chocolate are fab as well as the beverages. However, I agree that the service can be spotty. One time is it exceptional and the next odd and sort of not paying attention. This weekend we purchased cups of gelato and took a table on the patio and we had not even bent our legs to sit when a waitress RUSHED up and rattled off a long couple of sentences in German basically letting us know that we had to order a drink as a minimum to sit. Mind you we had the ice cream in our hands that we had JUST purchased from them. Our bewildered looks did nothing for her as she stared at us... I finally managed to muster enough German words to order the three of us drinks. She took so long to bring them we joked about having time to walk off... She chased off a father and his two little ones who'd also purchased ice cream and dared to sit at a patio table. Still I will go back next time I am in town - the pastries and coffee are so good that I will risk the spotty service! :-)

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank cogsavingmoney
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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