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Reviewed October 1, 2018

After partaking in the Munich Germany Oktoberfest, my travel party and I took the train to Berchtesgaden where we stayed at the Hotel Edelweiss. The property itself is situated on a hill with a substantial array of both commercial and mom and pop style store fronts. The area that directly surrounds Edelweiss is extremely walkable with a low-grade hills if you’re considering bringing family members or friends who may have physical limitations.

Check your specific reservation, but breakfast was included daily which was a very nice buffet style set up which included fresh jellies, fresh juices, omelette bar, and a juice bar. The hotel lobby is very strikingly decorated with a very regal red velvet theme. Also include in our reservation was a local bus pass which allowed us use of the local transportation system at no cost. The hotel staff also accommodated my party of eight and picked us up at the train station.

The exterior hot tub was unfortunately not very hot, and closed relatively early. The rooms were very clean, with great views, however the beds were slightly firm and uncomfortable.

Overall, I would 100% stay at this property again. The staff was overly accommodating and polite; the beer, wine, liquor selection at the gorgeous lobby bar was very impressive.

I can’t wait to return!

Date of stay: September 2018
Trip type: Traveled with friends
1  Thank jtbowz
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina H, Feedback at Hotel EDELWEISS Berchtesgaden, responded to this reviewResponded October 17, 2018

... nothing but "thank you" for your wonderful feedback dear "Joel B"!
We will be here whenever you return - so just let us know and we will gladly pick you up again ...

Yours, the Hettegger Family and the whole EDELWEISS staff

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Reviewed October 1, 2018

I must say that the hotel itself is beautiful. The lobby served as both a convient meeting place where friends can gather or a spot to have drinks and have dinner. The bar at the hotel was pleasant and bar staff seemed friendly. The room was very nice, although the bed was a little stiff but this is to be expected in Europe. Given the chance I would certainly stay at the Edelweiss once again.

Date of stay: September 2018
  • Trip type: Traveled with friends
    • Location
    • Cleanliness
    • Service
Thank Cgate031979
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina H, Katharina at Hotel EDELWEISS Berchtesgaden, responded to this reviewResponded October 17, 2018

Dear Christopher,

thank you very much for this lovely feedback - we really appreciate that!
Yes, sleeping in Europe "tastes" a little different than in the States, but this is something you will get used to :)

Take care and thank you again!
Katharina the whole EDELWEISS staff

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Reviewed October 1, 2018 via mobile

Stayed three nights at the hotel edelweiss Berchestgaden during our trek across Europe, and it was great. Beautiful Hotel. Fantastic service. Amazing views. Will definitely plan a return trip. If your looking for a great hotel and one for complete relaxation, hiking, and other sites, etc, this is it. Oh, and the breakfast each morning is good too. Nothing but a positive experience.

Bernardo & Jennifer (USA)

Date of stay: September 2018
Trip type: Traveled as a couple
Thank jenzagem
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina H, Feedback at Hotel EDELWEISS Berchtesgaden, responded to this reviewResponded October 17, 2018

... we really appreciate your wonderful feedback - thank you so much!

All the best to both of you dear Bernando & Jennifer!
Yours, the EDELWEISS Team

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Reviewed September 18, 2018

Very disappointing experience at Edelweiss hotel: after ordering a pizza (9.6 euros) plus a juice (2.5 eur) I was asked to leave the place after 2 hours because "I had not ordered enouth to use the Wifi). We definitively won t recommend as such a poor customer relatioship is unworthy of the place.

Date of stay: September 2018
Trip type: Traveled solo
4  Thank Elisabeth M
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina H, Feedback at Hotel EDELWEISS Berchtesgaden, responded to this reviewResponded September 20, 2018

Dear "Elisbellino"

thank you very much for your statement.

We are very sorry to hear that you had such a bad experience and I can definitely say that this is not our EDELWEISS standard.
We will act accordingly and talk to our service staff. The amount of your bill has nothing at all to do with our wifi as you do not even need a password.

If there is anything we can do for you please send us an email at feedback@edelweiss-berchtesgaden.com - we would really appreciate that!

We would be very happy to welcome you again in Berchtesgaden and to get the chance to convince you of our quality and our real EDELWEISS standard.

All the best and thank you again for your feedback
Yours,
the EDELWEISS staff

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Reviewed August 29, 2018

My husband and I spent 5 nights recently at Hotel Edelweiss and could not have been happier with our stay. It was definitely our favorite hotel by far during our 2 weeks in Germany.

Our standard room was comfortable and immaculate. We had a little balcony that we enjoyed. The bed was comfy and shower was strong with plenty of hot water. It was cleaned to a high standard daily and fresh towels supplied. Our room faced the street, but we never heard any noise when the door to the balcony was closed. The soundproofing was excellent.

We really enjoyed the amenities in this hotel. After long days of hiking it was fantastic to return to take a dip in their fabulous indoor pool and then lounge on the adjoining outdoor terrace with a beer. The weather was very hot while we were there, so this was particularly appealing and welcome. The top floor terrace is amazing with beautiful panoramic views of the mountains. We also enjoyed soaks in the hot tub on the same terrace.

Breakfast every morning was amazing. There was absolutely anything you could think of on offer, so it set us up brilliantly for our long days out and about. We dined in the Panorama Restaurant once and Gasthof Neuhaus twice and enjoyed both places very much. Food and service was excellent. Any staff we encountered anywhere in the hotel (bar, restaurants, front desk) were friendly and helpful.

We loved the location of Hotel Edelweiss...right in the pedestrian area of Berchtesgaden. There were loads of restaurants and shops nearby. Paid parking was available at a garage that had an entrance to the hotel. We appreciated the secure parking as we had a rental car.

We would absolutely return if we ever visit the area again. It is not cheap to stay here, but there is great value for the money. The amenities the hotel offers plus the great location make it well worth it.

Date of stay: August 2018
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
1  Thank CMac1029
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Martina H, Manager at Hotel EDELWEISS Berchtesgaden, responded to this reviewResponded September 10, 2018

Dear "CMac1029"

after reading your lines there is nothing to say but THANK YOU for your wonderful feedback.

Thank you so much for staying with us at our hotel. It was a pleasure to have you as our guest and we are very pleased that you enjoyed your stay that much.
We really appreciate that you also took the time to recommend us to future guests, this as awesome.

"Great value for the money" - this is what we strive for and in addition with our family values we are happy to see that we are obviously doing something right.

We wish you all the best for you and your family and we hope to see you again in Berchtesgaden.

Your host family at
Hotel Edelweiss Berchtesgaden

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