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“Outstanding customer service”
Review of Hotel Gruenberger

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Hotel Gruenberger
Ranked #6 of 20 Hotels in Berchtesgaden
Reviewed March 13, 2014 via mobile

We fully recommend this hotel the welcome by Silke is first class and she makes this hotel tower above the rest. If visiting this area stay at this hotel you won't be disappointed The pool and sauna are fanfastic

  • Stayed: March 2014
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3  Thank Donnee12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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57 - 63 of 144 reviews

Reviewed October 7, 2013

There are two blocks of this hotel. The Block A sided with the river will be a better one. I lived in the Block B 2nd floors above the restaurant, have a glimpse to the river. I checked-in quite late and the reception lady was working on the restaurant. Though I have been waited, she came back with a very friendly smile. I have dinner at the restaurant. To me, the taste was just average. The breakfast is also basic. Though, with good weather, the restaurant let you have a Picturistic view to the town. Last remark: the wi-fi didn't work some times.

  • Stayed: October 2013, traveled with friends
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1  Thank Ron L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013

Great location, one block from train station,1/2 block from information, just down the road from the salt mine--need bus or car or long walk. hotel clean with good beds and quiet even on the main road. front desk helpful and the breakfast is very complete.

Room Tip: you can use the TV as an alarm clock
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  • Stayed: September 2013, traveled with family
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2  Thank 8084P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2013

This hotel is located a very short distance from the train station, which was important for us as we were travelling Germany by train. The young lady at the reception was very personable and greeted us warmly when we arrived. Gave us a room with a balcony, which we liked.

Rooms were very clean, bathroom was very clean as well. They have a pool and sauna which we didn't use. The comforters where the nicest and fluffiest we had encountered in 5 different hotels that we stayed in while in Germany. Breakfast buffet was good and the dinner meal we had in the evening was very good.

I had hurt my ankle the previous day and they kindly gave me ice for 2 days to help reduce the swelling. I certainly would stay at this hotel again and would recommend it.

  • Stayed: September 2013, traveled as a couple
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5  Thank Abram797
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 5, 2013

Friendly staff and rooms with "character", at least the ones we got (on the top floor, with the "bay windows"). Reasonable pricing. Berchtesgaden is by the way much more than Eagle's Nest, a lovely village with plenty bicycle and mountain hiking possibilities.

  • Stayed: July 2013, traveled with family
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6  Thank Trygdordningen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 15, 2013

I found this hotel on trip advisor after looking through many others for the town. I had originally decided this based solely on price but when I arrived I found it a great bang for the buck. The room was sparkling clean with pressed bed sheets and clean towels. The staff was helpful and spoke good English. There is wireless Internet here, it is through tmobile and was just under €5 for 24hrs of access which was pretty good compared to other parts of Europe. The breakfast buffet was great with lots of selction and all fresh. There was no A/C in my room but it wasn't at all unbearable. Also the hotel is literally across the street from the train/bus station which was super convenient. There are an abundance of great resteraunts just a short walk away. Stop by, I'm sure you will enjoy it here.

Stayed: June 2013, traveled solo
4  Thank Ryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 12, 2013

While in Berchtesgaden for a couples of days, we made via internet reservations at this place. Rooms 54 and 55 had no heating, it was cold the entire time we stayed there. Yet Rooms 56 and 57 were nice and warm. When we complaint about the cold we were told in not so friendly tone that" it is summer time and we do not heat our rooms"
Yet in the morning the roofs on the surrounding homes all were white with frost. Also since we where 8 People and wanted to sit together for breakfast, well it was only possible the first morning. The second morning we could not sit together, a Bus load of People had arrived the night before and they wanted to sit together. Staff was not friendly either, very short and kind of cold. Cannot recomment this place at all.

Room Tip: There are better Hotels in the same area which you also can find on line. We took this place becaus...
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  • Stayed: May 2013, traveled as a couple
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1  Thank Gerald and Rosw... S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Gruenberger

Address: Hansererweg 1, 83471 Berchtesgaden, Bavaria, Germany
Location: Germany > Bavaria > Upper Bavaria > Berchtesgaden
Amenities:
Bar / Lounge Restaurant Swimming Pool
Hotel Style:
Ranked #6 of 20 Hotels in Berchtesgaden
Price Range: $157 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Gruenberger 3*
Number of rooms: 68
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