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“Extremely uptight and aggressive manager”

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Novum Hotel Boulevard Stuttgart City
Ranked #32 of 148 Hotels in Stuttgart
Eugene, Oregon
Level Contributor
72 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
“Extremely uptight and aggressive manager”
2 of 5 bubbles Reviewed March 5, 2012

A decent hotel, sincerely overpriced. The manager of this hotel was incredibly uptight and insisted on continuing a disagreement long after I had moved on and apologized for the perceived transgression (emphasis on perceived). Small rooms (which is not uncommon) and the heat could not be regulated. Only had CNN in English. However, the breakfast was divine and the location was superb (Ubahn 50 ft away).. I also must compliment them on respecting the "do not disturb" sign, which is not always the case in Europe and the Wi-fi worked pretty well (occasionally dropped off). Would have chosen somewhere else in the first place, but Stuttgart was full last week.

Room Tip: Try to be off the Marianstrasse, it can be loud at night.
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  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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407 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Zürich
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed February 2, 2012

Best Western Ketterer is located in the shopping district of Stuttgart. It is clean, the breakfast buffet is good. I had a big room looking out to the back so I did not have much of a view. The bathroom is a bit small, also as soon as you turned on the bathroom light, the fan started which I didn't like. Too noisy.
The hotel is in interconnected old buildings which leads to rather long walking distances. Some of the rooms are also rather small (not mine though).

Greatest plus: Free internet, Nice people
Minus: Small bathroom

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ramon I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York, NY
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed January 12, 2012

The hotel was fine for our stay. It was not glamorous, but was perfectly located for the Christmas Market, and a decent price. The included breakfast buffet was terrific, with a variety of meats, muesli, cereals, cheeses, eggs, sausage; Everything you could want, regardless of where you're from. The hotel seems to be located on the dodgier end of the block, but is still only a couple minute's walk to the busy shopping streets and the amazing Christmas Market.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CMLAUGUST09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tokyo, Japan
Level Contributor
28 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed February 9, 2011

This hotel is located in "Stadtmitte", central downtown, of Stuttgart, S-Bahn, and U-Bahn station are three minutes distance.
The hotel is little old and rooms are small, however it has very good breakfast buffet, wireless internet connection, and also staffs are kind and friendly.
Bed is also small, but not bad. Pillow is German style(?), thin. But the reception has others.
The hotel is good for business and also sightseeing.
Only problem is stay in high summar, the hotel has no air conditioner. I do not recommend, when it is very hot.

  • Stayed December 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YassStainbach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jenkintown, Pennsylvania
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed December 15, 2010

My husband and I took a three night long weekend trip to Stuttgart, December 10-13, 2010 to attend the Christmas market (fabulous) and the Mercedes Benz museum and factory. We flew to Frankfurt Airport and there is a direct 70 minute high speed train which cost between 80-114 euros per person round trip. I selected this hotel due to its availibility and price and closeness to the main Stuttgart Train Station. You can walk to the hotel (a bit of a hike if you have alot of luggage) or take a subway to the next stop. We opted for a taxi which cost 8 euros, as this was our first trip and we spoke no German (no worry, most everyone knows English well) . The hotel is a decent place for the price, everything is very clean, and it is centrally located in the shopping district. The breakfast buffet is very good--eggs, sausage, homemade breads, local jellies and honey, different types of sliced meats, boiled eggs, and a nice assortment of yogurts, museli and cereals. They serve you coffee and whisk away used plates as soon as you are done!
The only complaint was the bed quality, the middle sagged in a little but it was firm, not a problem for me, but my husband was not comfortable.
The Christmas markets are beautiful---bring euros because no one takes a credit card there---but the other stores all take VISA/MC.
We took the train to Eslingen and they had a fabulous Christmas market and a Midievel market and the town is beautiful, definitely worth the trip. We bought each a 3-day train pass from the hotel, they keep them in the drawer and they cost 12.50 euros which they will add to your bill. Get it on the first day. Also, they have free wi-fi from the room and will give you a username and password.
We also rented a car from the front desk (I would have tried to use Hertz to see if I could get a cheaper rate, but this was a last minute thing!), and picked up the car at the Stuttgart train station. Cost 130 euros. We drove 1 1/2 hours on A81 to Triberg in the heart of the Black Forest (gorgeous). Bought a cuckoo clock and ate black forest cake. A must: spend 5 euros for the Garmin navigation system and plug the address of the Best Western in Triberg. Also, you must know how to drive a stick shift.
Hope this review is helpful, and have a great trip if you decide to go!

  • Stayed December 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SylvieRydal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hilton Head, SC
Level Contributor
167 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed November 5, 2010

Pleasant & newly redecorated. Third stay & great value. Verry convenient to operra & ballet.

  • Stayed November 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gunnerHiltonHead_SC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Southampton, United Kingdom
Level Contributor
21 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 168 helpful votes
3 of 5 bubbles Reviewed October 26, 2005

Although in one of the less exciting cities in Germany, the Hotel Ketterer is easily within 5 mins walk of Calvinstrasse where you have a great choice of bars (both traditional places for beers and also funky cocktail and wine bars) where you can sit outside (even in October) and restaurants where the prices are very cheap and the quality is surprisingly good. It's also located on the main shopping drag for those needing retail therapy.

I was there on business and had been booked into a single room at around €80 Euro including breakfast...okay the room was more like an inside cabin on a Seafrance ferry than the usual 5* room I'm used to, but it's not pretending to be a 5* hotel and the bed (albeit a small single) was comfortable, the room was spotlessly clean, the bathroom was fine with a great shower and...well, it was okay - nothing to moan about. Breakfast was fine too - nice fresh breads and with an imaginative combination of what was available, I managed to prepare myself scrambled eggs with smoked salmon on poppy seed toast and orange juice - there's also cereals, fruits, loads of breads, great cheeses (if you like that sort of thing at 8am)...again, absolutely fine. Hotel was quiet and only a complete prude with a sheltered background would notice any "----" or 'adult bars'...the area is hardy a red light district, just a normal German city where these things are as common as shoe shops. Safe area, not seedy and perfect if you want to be in the city rather than on the outskirts like Singelfigen for once (where you may get plusher hotels but deadly quiet locations). So, not the Ritz, but not at all bad neither...oh and the staff are all friendly, with good English and very helpful.

  • Stayed October 2005, traveled on business
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mistopheles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novum Hotel Boulevard Stuttgart City

Property: Novum Hotel Boulevard Stuttgart City
Address: Marienstr. 3b, 70178 Stuttgart, Baden-Wurttemberg, Germany (Formerly BEST WESTERN Hotel Ketterer)
Location: Germany > Baden-Wurttemberg > Stuttgart > Rathaus
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi )
Hotel Style:
Ranked #32 of 148 Hotels in Stuttgart
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Novum Hotel Boulevard Stuttgart City 3.5*
Number of rooms: 109
Official Description (provided by the hotel):
The hotel is located right in the city center of Stuttgart. The Novum Hotel Boulevard Stuttgart Hauptbahnhof is a small, modern hotel in the heart of Stuttgart. All rooms are very comfortable and tastefully decorated. ... more   less 
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Also Known As:
Best Western Stuttgart
Stuttgart Best Western

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