This hotel has reached a new level of bad and is continuing to get worse. I have stayed here on business trips for over 15 years, and have seen the ownership turnover from Dorint Fontana to Mercure Fontana to Pullman Fontana. Each has been another step towards inadequacy. The air conditioning/heating is a knob on the wall that really does not adjust anything. There is a hum, but no real air flow or temperature change. The beds have a dip in the middle that must be a good eight inches from the rim of the mattress, and this is not just one bed, but all beds in several rooms. The breakfast, normally one of the best amenities, has become mass produced where the scrambled eggs are flavorless, the soft boiled eggs are hard, and the fruit and cheese sit on a refrigerated shelf that freezes them. They have simply lost the art of service and quality. If one complains, the staff becomes very defensive and rude. Unfortunately, they have finally pushed away a long-term, loyal customer. Will not stay here again.
- Official Description (provided by the hotel):
- The 4 star plus Pullman Fontana Stuttgart is 10 km from the international airport, the new exhibition centre and the city centre. 252 luxurious airconditioned rooms and suites. ... more less
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- Also Known As:
- Pullman Fontana Stuttgart Hotel Stuttgart
- Accor Fontana Stuttgart