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“Beware corrupt waiters cashing in on large groups” 2 of 5 bubbles
Review of Hacienda

Hacienda
Ranked #1,015 of 1,346 Restaurants in Stuttgart
Cuisines: Mexican, Latin, Spanish
More restaurant details
Restaurant details
Good for: Large groups
Dining options: Dinner, Late Night, Reservations, Seating, Waitstaff
Neighborhood: Rathaus
Baltimore, Maryland
Level Contributor
23 reviews
10 restaurant reviews
common_n_restaurant_reviews_1bd8 13 helpful votes
“Beware corrupt waiters cashing in on large groups”
2 of 5 bubbles Reviewed October 16, 2011

We had a large group (30-60 people) outing last night and presumably everyone paid for their drinks, but the waiter said a 80 eur tab remained and called the cops until some victim in our group paid it - and then he only paid 70 and the waiter chipped in the rest.

There was no receipt and the waiters only scribble notes on a pad of paper so there's no real accountability. All in all a very messy situation at a very busy and packed place.

My personal experience: I ordered 3 drinks at 11pm (2nd happy hour) and didn't receive them until 1/2 hour later. I paid the waiter in cash and confirmed 3 times with him that those drinks were paid for and left. We believe he pocketed the cash and still charged the last man standing.

This is just one experience (of a large group of upset customers), so keep that in mind, ask for receipts, and ensure you're not the last one remaining with an inflated bill.

  • Visited October 2011
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Atmosphere
    • 1 of 5 bubbles
      Service
    • 2 of 5 bubbles
      Food
Helpful?
1 Thank travel2photo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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64 reviews from our community

Visitor rating
    7
    21
    9
    6
    21
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • German first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
United States
Level Contributor
510 reviews
209 restaurant reviews
common_n_restaurant_reviews_1bd8 311 helpful votes
“No Grumpy Gringos Here!”
5 of 5 bubbles Reviewed January 9, 2011

We had dinner here in Mid November and thoroughly enjoyed it. The dining room had not quite opened when we arrived only the bar area but when we showed interest in sitting in the dining area we were immediately taken to a table and seated. Needless to say the great service continued throughout the entire meal. Friendly, professional, and an all around good time. We started off ordering a beer only to find that it was the 2 for one special that night and when we were served they brought us 2 beers each. That alone is worth going back for lol. We had nachos con queso and steak and chicken fajitas which were wonderful. Great place you will not be disappointed.

  • Visited November 2010
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank TACOB0B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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