When we arrived, the hotel informed us that the hotel was in a "soft opening". We hadn't seen this fact on travel websites we checked when booking, and the hotel's been open for three months. The hotel is understaffed and has no airconditioning in the guestrooms. We were facing north on a cool day (cloudy, high in the low 70's) and we still couldn't get the room cool enough for real comfort, even when we called down to housekeeping to borrow a fan. There is a window that opens, but the room is designed for air conditioning, not ventilation. If the hotel runs out of fans you will swelter.
The room was OK, clean and new but with scuffs in the paint. We couldn't find the remote for the TV, so we called the desk and were told that there was no staff to find another remote.
The groundfloor windows are covered in dust, so the exterior appearance is Third World, rather than German.
We were very disappointed in this hotel. The hotel may think that they are discounting sufficiently to make up for the lack of service and amenities, but we think it's still overpriced and should be avoided for now.
- Official Description (provided by the hotel):
- The Wyndham Mannheim is a stylish designed hotel in the centre of the city of Mannheim. The shopping promenade "Planken" is known as "Champs-Elysees of Mannheim" - lined with fashionable shops, regal houses, and world-class restaurants. Simply step outside to take it all in. Easily accessible from the international airport Frankfurt am Main - and just a 10-minute stroll from the train station - our Mannheim hotel is the ideal choice for holidays, corporate travel, and weekend getaways. Experience the elegance of the Wyndham Mannheim. The 151 newly renovated hotel rooms brim with urban style and energy. The rooms of Wyndham Mannheim offer you a coffee machine, a flatscreen TV and Wifi free of any charge. The breakfast buffet in Wyndham Mannheim is also a true insider tip and meeting point of the residents of Mannheim. ... more less
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