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“Great Location! Great Service!”

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Leonardo Royal Hotel Mannheim
Ranked #4 of 45 Hotels in Mannheim
Raleigh, North Carolina
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Great Location! Great Service!”
Reviewed December 3, 2012

My husband and I stayed here for 4 nights recently and enjoyed the hotel immensely. The rooms were nice, the bed very comfortable and the bathroom well appointed. The breakfast was amazing!!!! My husband was on business and I used the time during the day to get some work done of my own, so I stayed in the room a few days and kept my do not disturb sign on. Housekeeping actually left a bag for us with new towels, which I thought was a nice touch. Every staff person was warm and gracious. Best of all, it is in a great location. You can pretty much walk anywhere from the hotel.

  • Stayed November 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Beth N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKMannheim, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review, December 4, 2012
Dear guest,

thank you very much for your lovely feedback.
It was very nice to hear that you have felt so well at our hotel and we are looking forward to welcome you on your next stay in Mannheim.

Kind regards
Your team from Steigenberger Mannheimer Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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494 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Borough London
Level Contributor
209 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed November 21, 2012 via mobile

I stayed at the Steigenburger on a business trip to Mannheim was impressed by the stylish interior, the good sized rooms and the very central location just near the historic water tower.
One slight criticism is the bathrooms are a little dated and the shower could be modernised.

  • Stayed November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bill R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKMannheim, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review, December 4, 2012
Dear guest,

thank you very much for your great feedback. We are pleased that you have felt well and we are looking forward to welcome you on your next stay in Mannheim.

Kind regards
Your team from Steigenberger Mannheimer Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
belgium
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 20, 2012

Diappointing stay, the reception area and lobby are very smart but the room was underwhelming. No bulb in the poky entrance "hall" area, bad lighting in the rest of the room (harsh fluorescent). The room had a cold feel to it, plain white paint on the walls, no pictures or other decor to soften the style. The bathroom was well appointed but the shower pressure was erratic and the towels scratchy. The room smelt of drains on and off all night. The bed was OK, but I am glad I only stayed one night. There are far better choices in Mannheim

  • Stayed October 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alice M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MIKMannheim, Leiter Gästebetreuung at Leonardo Royal Hotel Mannheim, responded to this review, December 4, 2012
Dear guest,

first we would like to thank you that you have taken the time to inform us about your experience at the Steigenberger Mannheimer Hof.
We attach great importance to improve our services continuously.
Therefore, we welcome suggestions and criticism.
We have already converted your comment and thank you for your suggestion.

We are very pleased that we could offer you a pleasant stay at the Steigenberger Mannheimer Hof and hope to have the opportunity to welcome you soon in our home again.

Kind regards
Your team from Steigenberger Mannheimer Hof
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Mannheim hotels

Kuala Lumpur, Malaysia
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 5, 2012

Hotel is modern and comfort.
Staff are friendly and helpful!
Everything is excellent!
Mannheimer wasserturm is just a walking distance form the hotel.
There are pubs, shops around.
The hotel location is just great!
The hotel breakfast is just great!

Room Tip: Its a good choice for couple stay I guess!
See more room tips
  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MuelMuelYow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nazareth, Israel
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 13, 2012

I stayed with a group of 20 children and 2 adults in this hotel last June for 9 days. When we arrived, we didn't get the rooms on time. Their site and receptionists say that reserved rooms are available at 2:00 pm. The first room we got was at 2:30 and the last one was at 5:10. Very shameful. In addition, they also say on their site that WiFi is free, it is not. There is an internet stand for 20 minutes per day. Quality of net is not good and many items are blocked when using these free 20 minutes. However, saying all that, I have to say that location is perfect, breakfast is very good and cleanness is good too for the price paid.

  • Stayed June 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luluash
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 29, 2012

My husband and I stayed here for a few days in mid June. The hotel is about a 5 minute walk from the Mannheim city center and the hotel has a cool, urban vibe. We had a deluxe room with super comfortable bedroom and a large and lovely bathroom. One drawback was we only had a shower and no bathtub. But the room was spacious and quiet. The staff was helpful and the breakfast was outstanding. There were many business groups at the hotel so it had a lot going on. It has a spacious lobby, and spacious dining areas, a nice outdoor courtyard and meeting rooms galore. I loved it completely. It felt like a home away from home. You will surely love it too!

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank canamtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada
Level Contributor
73 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
Reviewed March 14, 2012

I've stayed at this property several times within the past few years. I have to say, I really enjoy this hotel. The staff are friendly, sometimes slow (housekeeping), and always willing to help be it a room transfer or giving directions and help. Without attitude. Ok, so, the rooms. The rooms are quite large for Europian standards, but most Steigenberger Hotel rooms are, but a tad bare and in need of new, more soundproof, windows. We always stay on the top floor due to the traffic and pedestrian noises but it doesn't help all that much. You can still hear everything, car/drunk people so we called down and requested a floor fan to drown out the noise. They obliged and it helped. Plus it's in walking distance to almost ALL downtown Mannhein. Good food, great bars/nightclubs, conveinience stores & Casinos all within blocks of the hotel. Overall, for the price/cleanliness/friendly staff, I'd recommend this hotel anyday. Only complaint is the parking garage. It's a nightmare. The spaces are WAY too small & right next to cement columns. But all in all, it's a nice, friendly, awesomely located hotel from all things Mannheim.
I Recommend !!

  • Stayed June 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LVGambler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Leonardo Royal Hotel Mannheim

Property: Leonardo Royal Hotel Mannheim
Address: Augustaanlage 4-8, 68165 Mannheim, Baden-Wurttemberg, Germany (Formerly Steigenberger Mannheimer Hof)
Location: Germany > Baden-Wurttemberg > Mannheim
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Mannheim
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Leonardo Royal Hotel Mannheim 4.5*
Number of rooms: 192
Reservation Options:
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Also Known As:
Steigenberger Mannheimer Hof Mannheim
Steigenberger Mannheimer Hof Hotel Mannheim

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