Stayed at this place for 4 days.
Nice open feel to hotel with adequate sized rooms.
However needs updating regarding the decor. In rooms and bathrooms.
Also only allowing one device to connect to your wifi after you have paid for 24 hrs access is ludicrous. Having to pay for wifi access is an insult in the first place .Really in this day and age some hotels still insist on charging excessive amounts for what is essentially set up in the hotel already.
To add to this to change devices over I was informed by the receptionist that I would have to contact the IT helpdesk as this was not in the hotel. Disgraceful service for what should have been dealt with promptly.
To add to further insult I was awoken from my sleep in the early hours on the day I was due to depart by what sounded like a helicopter landing on the roof . However this went on for some 3 hours. When I complained I was reliably informed that works were being carried out between 9&12 that day . I was offered another room to sleep in for 2 hours.
However knowing that guests check out at 12 the work should have been delayed until then.
I was offered a refund for my wifi access but was in a bad mood for the rest of the day due to the headache and lack of sleep courses by the disturbance.
- Official Description (provided by the hotel):
- The Dorint Kongresshotel Mannheim is a modern 4-star hotel, centrally located and directly linked to the congress Center Rosengarten.The hotel features 287 rooms and suites, an a la carte restaurant, a bar, a terrace, a fitness area including a sauna and modern fitness equipment and 13 conference and function room for up to 600 people.For guests arriving by car, the basement garage offers adequate parking at all times with up to 1,100 spaces. ... more less
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- Also Known As:
- Dorint Kongresshotel Hotel Mannheim