Unfortunately I feel like writing a negative review about this restaurant in central Karlsruhe, since I had already 3 bad experiences. I know that there is not nice places to go out in the center of Karlsruhe, but this restaurant abuses of it's location and a fact that it is somehow 'chic'. However, they are cheating with serving very low quality chep food - premodern sauces, watery soups, on nice plates. The restaurant is always full because of the following plusses and because it is believed to be a good restaurant!!
The location is excellent, the place looks modern and clean, and there is the biggest playground for children in Karlsruhe and the area.
Nevertheless, the food is so bad, and the prices for this food so high that I have to give to this restaurant very negative review. I just feel that if nobody writes negative they will continue to serve such a low quality food.
First of all, the food has nothing to do with Italian names they are giving it, which I happened to know very good, but that would not be a problem, since we are in Germany. But there are Italian restaurant in Karlsruhe which are cheaper and much more Italians.
The real problem:
But twice I was served old food. Twice the food was just uneatable, soup was watery and chicken tasteless, and cold with salad served like in a fast food restaurant with a premade sause from Metro. But
Once the ham was so rotten, that it smelled like a dead animal. This time I complained, and they refused to admit it, at first claiming that it's Italian (which is not), and after seeing I happen to be from Italian area, saying that they have tasted it and it was OK. When I wanted to see it again, because unfortunately I have given it to them, they have told me it was thrown away.
So I refused to pay for it, and I said that I will write a bad reviews, which I do. They have laughed about it, since they are always full anyway, the customers don't matter!
Great, so at least I try this way,
Please try another place, where they are honest about the food, after all it is a restaurant!
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