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“Psycho”
1 of 5 bubbles Review of Hotel Park Villa

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Hotel Park Villa
Ranked #6 of 22 Hotels in Heilbronn
Frankfurt, Germany
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Psycho”
Reviewed November 2, 2010

No "Hello" when I arrived. Peculier atmosphere.

I was allocated to house 2.....cold room, heating wasn´t working....no mirror and lights over the bathroom mirror were blown.....I´m really not a complainer, so I made the best of it....
The following morning I was verbally attacked by the "Lady of the House" for not wanting breakfast.....When I mentioned the lightbulbs in the bathroom, thinking they should be fixed for the next guest, I thought she was going to kill me....I was asked why I chose this hotel, when I was complaining, "there are 15 others in Heilbronn"....Apart from the fact, that you can´t know what a hotel is like until you´ve tried it, her lack of manners, her aggression is absolutely unacceptable.......Perhaps she should live in the park permenantly....The animals probably have more social awareness.....
It was a wonderful experience to be so close to the Gepard.....Wonderful grounds and very clean.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Saphronlady
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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31 reviews from our community

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    5
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4
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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  • French first
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English first
Austria
Level Contributor
34 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed October 26, 2010

The only ok part of the hotel experience is the room itself.
The hotel is also in the quiet area, so one think one could sleep, BUT the staff of the hotel is absolutely mad and very loudly vacuum cleans the lobby in the morning, so forget sleeping.

Breakfast: a special story - they woke up us in the morning by phone asking if we want to take one. We said no. Then we were in the afternoon downstairs to check out and they virtually forced us to take breakfast - which was ridiculous 2 pieces of sausage and cheese and bread or so (we just wanted a coffee), and put it on our bill as extra (no way that costed 20 Euro)!! NO FURTHER COMMENTS.

Room price is quite expensive for what you get too.

There hotel is decorated with wild animal skins, definitely not my taste :(

This hotel just thinks about itself, not their guests.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank anna_austrian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Park Villa

Property: Hotel Park Villa
Address: Gutenbergstr. 30, 74074 Heilbronn, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heilbronn
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking
Hotel Style:
Ranked #6 of 22 Hotels in Heilbronn
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Park Villa 3*
Number of rooms: 25
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