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“Good hotel, enjoyed our stay” 4 of 5 bubbles
Review of Heidelberg Marriott Hotel

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Heidelberg Marriott Hotel
Ranked #10 of 76 Hotels in Heidelberg
Level Contributor
5 reviews
“Good hotel, enjoyed our stay”
4 of 5 bubbles Reviewed November 30, 2013 via mobile

Great hotel, easy to get to from train station. Long walk to the altestadt, so buy a bus pass. Room were clean and comfy and the staff was friendly and helpful. No restaurants close by and the restaurant in the building is a bit pricy. But some decent restaurants are close by.

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank scubabry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, December 2, 2013
Dear scubabry,

We were pleased to read that you enjoyed your stay at the Heidelberg Marriott Hotel and we truly appreciate your feedback in regards to that stay on TripAdvisor.

We wish you many more safe and pleasant Marriott travels.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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799 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (158)
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Luxembourg City, Luxembourg
Level Contributor
219 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
4 of 5 bubbles Reviewed November 26, 2013

We drove from Munich to Luxembourg and decided to spend a day in Heidelberg. After looking around in Trip Advisor we settled for the Marriott. The hotel is not really in the Altstadt but it is close enough, we like walking, and it was easier to park.
Traffic was really bad and we did not get to Heidelberg till late so we decided to have dinner in the hotel. It is a beef experience and they serve good steaks (and lamb). Service was very pleasant. Rooms are also OK and quite, nothing extraordinary but good for the sleep (comfortable bed).
Next morning we also had breakfast in the hotel since it was included in our rate. It was also well done and the service was great (coffee not the best). Before the breakfast I went to the gym and it is well appointed (and spa for those that wish) with plenty of exercise machines.
Off we went for a walk to the old city and visit to the castle, a good 3km or so away.
So pleasant place overall but not in the center of town, area around is fairly residential. Easy parking

  • Stayed November 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank brozas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, November 27, 2013
Dear brozas,

Thank you very much for choosing the Marriott Hotel for a stay in Heidelberg. We appreciate your feedback through TripAdvisor as we know very well how important those reviews are to travelers planning their trips.

It is certainly nice to read that you enjoyed your stay and especially the food and the service in our restaurant “Grill 16”. We would be pleased to welcome you back for another stay whenever your travels might bring you back to the area.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Florida
Level Contributor
26 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

We stayed here on points (Marriott Lifetime Platinum) and also got a room for our friends who visited us while we sojourned in Heidelberg after picking up our MB European Delivery outside of Stuttgart. We had a nice view of the River from our room on the Executive Level. The Exec Lounge served breakfast and all-day snacks and had a balcony overlooking the river down into the Altstadt (old city), which was a 7 Euro cab ride...we also took the river boat down into the city...which as a great experience.
Rooms and staff were gracious and very courteous. Only gripe was that the parking in the garage was 20 Euro per day...but that's about the only gripe we had and otherwise had a wonderful stay.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Punkydoo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, November 12, 2013
Dear punkydoo,

We are delighted and honored that you have chosen to spend your well-deserved Marriott Rewards points at the Heidelberg Marriott Hotel, and we would like to thank you for sharing this experience on TripAdvisor. The feedback of our long-term Marriott Rewards Elite members is especially appreciated.

We are glad to read that you truly enjoyed your stay and took advantage of the services and amenities in our Executive Lounge. As in many other cities, our parking charges are market-driven, and we are sorry that this had a little negative impact on your otherwise great experience.

In case your travels will bring you back to the area, we would always be glad if we might welcome you back again for another stay at the Heidelberg Marriott Hotel.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dusseldorf, Germany
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed November 3, 2013

The great thing about staying at a large chain hotel like Marriott, is that you know you will have great quality, no matter the location. The lobby was very nice and the restaurant was right on the river. Our room was spacious, with A/C and a rather large balcony. I have stayed in other hotels in Heidelberg before and this was the nicest. But, if you are visiting to do sightseeing in the city, and plan to walk, this is not the place for you. We walked to get dinner in the Altstadt and it took us 20 minutes (we took a cab back), and we weren't even in the beautiful heart of the Heidelberg Altstadt. If you are visiting for business, conferences, or plan to drive/take a cab or bus to all the sites, you really can't go wrong here. But if your goal is easy access to the sites, I'd recommend something closer to the altstadt.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Andrea B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, November 4, 2013
Dear Andrea B,

We are delighted that you have chosen the Marriott Hotel, located directly at the banks of the Neckar river, for your trip to Heidelberg in August this year.

From your feedback we assume that you have enjoyed that trip and we are glad to read that your stay has been up to your expectations.

You are right that from the hotel it is a walk of about 20 minutes to the old part of town. Certainly there are also other options to go to the old town, such as taking the tram or during summer time even the boat departing directly from the boat jetty at the terrace of our “Grill 16” restaurant.

We thank you for taking the time to rate your trip on TripAdvisor and wish you many more safe and pleasant Marriott travels.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Heiligenhaus, Germany
Level Contributor
132 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 bubbles Reviewed November 2, 2013

We stayed here for New Year's and had a really nice time. We walked to the US-German Institute for a New Year's party. The hotel has a nice spa, wonderful facilities for dining with a view over the water and a beautiful pool and courtyard. It's a really nice place to stay and a good value. My husband even got a good massage on New Year's day!

  • Stayed January 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, November 4, 2013
Dear Kim W,

Thank you for sharing your experience at the Heidelberg Marriott Hotel for your New Year’s trip on TripAdvisor.

Your very positive feedback is much appreciated and we would certainly be glad if we might accommodate you again for another New Year’s trip in December this year.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed October 31, 2013

Just returned from spending two nights with my husband at the Marriott Heidelberg Hotel. Overall very positive experience. The staff, especially Silvia F., was immensely helpful. Great location, one of the best executive lounges I've experience at a Marriott. The room was clean, comfortable and relatively spacious, especially for a European hotel. The hotel is a bit of a walk to old Heidelberg BUT very doable and we did it in less than stellar weather with no problem. The bathrooms could use updating but are by no means a deal-breaker. The rooms, food and parking are a bit pricey -- they obviously are geared toward the business traveler but you get a dependable Marriott experience which can be nice, especially abroad. Would highly recommend.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TravelingWithWhit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, November 4, 2013
Dear TravellingWithWhit,

Thank you very much for your recommending words in regards to your stay at the Heidelberg Marriott Hotel.

We are glad to learn that your stay has been an enjoyable one and we will certainly share your positive feedback in regards to our services and our staff, especially Silvia, with all our associates.

We thank you for the time you took to share your experience on TripAdvisor and would be delighted to welcome you back for another stay in the future.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
98 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
5 of 5 bubbles Reviewed October 23, 2013

My wife and I did quite a bit of Europe using Marriott points this fall. After a stay at a non-Marriott
in Munich, it was really nice to get back to the higher standard of this excellent location right on the Neckar river.
While this hotel was not right in the old town area, it was also away from the holiday crush that was going on. For us, this location was much more of an asset rather than a detriment. The boat ride from the hotel to old town was a pleasant surprise with nice scenery as you cruised along.
The room was nicely appointed which is typical. I am a Gold Elite member so the free breakfast and access to the executive lounge was welcome as well.
All in all, it was the comfortably seamless stay that I always have with the Marriott organization.

  • Stayed October 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank tfpape
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, October 24, 2013
Dear tfpape,

Thank you very much for choosing the Heidelberg Marriott Hotel and for rating that stay on TripAdvisor. The feedback of our valued loyal Marriott Rewards Elite customers is especially appreciated.

We are glad to read that your stay with us has been up to your expectations, and that you enjoyed the beautiful city of Heidelberg.

We wish you many more safe and delightful Marriott travels and look forward to welcoming you once again whenever those travels might bring you back into this area.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heidelberg Marriott Hotel

Property: Heidelberg Marriott Hotel
Address: Vangerowstrasse 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Heidelberg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Heidelberg
#13 Business Hotel in Heidelberg
#13 Family Hotel in Heidelberg
#15 Romantic Hotel in Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heidelberg Marriott Hotel 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Overlooking the Neckar River, the Heidelberg Marriott Hotel offers a seamless blend of traditional elegance and modern comfort. Located in one of Germany's most scenic cities, we boast ideal access to Heidelberg Castle and the streets of the Old Town. ... more   less 
Reservation Options:
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Also Known As:
Marriott Heidelberg
Heidelberg Marriott

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