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“Heidelberg Marriott”

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Heidelberg Marriott Hotel
Ranked #10 of 76 Hotels in Heidelberg
Davenport, Iowa
Level 4 Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Heidelberg Marriott”
Reviewed April 21, 2013

This was my last stop in Germany before leaving and even though I normally like to experience smaller family owned places in different countries, I welcomed the luxury of this hotel. It was all new, clean and comfortable. I also ate at the hotel restaurant and the food and atmosphere was excellent. The location is great - close to everything downtown and scenic as it is on the river, close to the castle, old Heidelberg, Poet District, etc.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank nelsonml
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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840 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (169)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Saratoga, California
Level 6 Contributor
156 reviews
89 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed April 18, 2013

The hotel is a bit outdated, but it is spacious and comfotable enough. The king size bed is real US sized King bed. Pretty comfy. This hotel is at least 3km away from the old center, so you need to take a tram or boat to get to the town. It is not in a walking distance.

The nice things about the hotel are breakfast and indoor swimming pool. they are very nice and well equiped. The river cruise boat stops right at the hotel, so it is very nice to take the boat to go to the center of the town.

Be aware that they charge a lot for an extra bed and parking and interet. Chose a room not facing the busy road. I think a room with river view will be great.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank shoshosho
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 4 Contributor
28 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed April 15, 2013

Stayed 9 nights while in town for work and thought the hotel did a good job. It is close to the tram, near the train station and an easy walk along the river to the center of town. The restaurant s a steak house, but they had lots of other options ( not a big meat eater) that were all good. Not cheap though- but good- especially after a long day of working. Gym facilities are nice, but I have to say the massage I got was about the worst one ever. Overall enjoyed my stay.....

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelingfreak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent, Belgium
Level 4 Contributor
35 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed April 2, 2013 via mobile

Nice location, ok rooms ... But: Arrogant front desk people, charges for a 7y old child while sofa was in room (so no rollaway bed) and finally a executive lounge that serves a breakfast that is definitely the left over of the real breakfast of the day before and evening snacks not even worth that name. the only positie thing was the availability of GIn Tonic. Heidelberg is a wonderful city, marriot is perfectly located ... But the hotel needs serious improvent!

  • Stayed April 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stephen-Gent_Belgium
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, April 11, 2013
Dear Stephen-Gent_Belgium,

Thank you very much for taking the time to share your experience about the Heidelberg Marriott Hotel.

We are very sorry that you have been disappointed with our service and that your stay has not met your expectations. Your feedback is very important to us and therefore we would like to get in direct contact with you. Please feel free to contact us at guestrelations.heidelberg@marriott.com. We look forward to hearing from you!

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 6 Contributor
187 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed March 25, 2013 via mobile

Great hotel, good location to get out of town in the morning and into town later. Close to railway station. Convenient little business lounge on 2nd floor. Good breakfast. Well appointed room. Comfortable bed. Iron + decent hair dryer. Only comment is that the plug point is not in a good spot to use the hair dryer for a woman - no easy access to a mirror

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TravelBabeSA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kingsport, TN
Level 6 Contributor
120 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed March 25, 2013

Stayed 2 nights recently and had a comfortable stay. No problems at all. Easy access, good parking for a fee, plenty of elevator access to rooms, good workout area with several types of equipment. Room overlooking river was VERY quiet and had a nice view. For sleep value request river facing room. All of these rooms have King beds, rooms with 2 doubles face the road and look to be much noisier. Too far from old town to walk in my opinion. Driving is easy with plenty of parking in old town if needed. HVAC had very good control with both heat and AC if needed. Hairdryer there already. Comp Evian water.

Room Tip: Stay on river view side for maximum quietness at night. May be needed due to jet lag from traveling.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jake143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mold, United Kingdom
Level 4 Contributor
38 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed March 17, 2013

I stayed here for two nights on a business trip. The hotel has a nice atmosphere and seemed in good condition. I had a standard room overlooking Vangerowstraße and it was extremely quiet. The room, while not huge, was certainly more than adequate for a few nights stay.

I ate on the restaurant Grill 16 and the food was lovely.

Only downside for me was the cost of breakfast, thankfully it wasn't my money paying for it.

  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hugzee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HeidelbergMarriott, Guest Relations at Heidelberg Marriott Hotel, responded to this review, March 18, 2013
Dear hugzee,

Thank you very much for sharing your experience on a business trip to Heidelberg on TripAdvisor

We were pleased to read that you liked the atmosphere and room, and that you enjoyed the food at our restaurant “Grill 16”.

We would like to thank you for staying at the Heidelberg Marriott Hotel and would be glad to welcome you back for another stay in the future.

Kind regards,

Guest Relations
Heidelberg Marriott Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Heidelberg Marriott Hotel

Property: Heidelberg Marriott Hotel
Address: Vangerowstr. 16, 69115 Heidelberg, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Heidelberg
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#7 Luxury Hotel in Heidelberg
#13 Family Hotel in Heidelberg
#13 Business Hotel in Heidelberg
#15 Romantic Hotel in Heidelberg
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Heidelberg Marriott Hotel 4.5*
Number of rooms: 248
Official Description (provided by the hotel):
Overlooking the Neckar River, the Heidelberg Marriott Hotel offers a seamless blend of traditional elegance and modern comfort. Located in one of Germany's most scenic cities, we boast ideal access to Heidelberg Castle and the streets of the Old Town. ... more   less 
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Also Known As:
Marriott Heidelberg
Heidelberg Marriott

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