The hotel itself was comfortable and regular crowne plaza standard. Nothing exemplary or unique about it. Having said that, staff were very warm and welcoming. The lady behind the front desk when we checked in was very gracious and helped us with our luggage.
They had arranged for champagne as we were traveling for a special occasion which was a very nice touch. The only negatives were:
1) the distance from old town was quite a walk and upon closer examination while we were there,
2) there are better options closer to old town at a lower price, retrospectively it was a poor choice to stay here even from a value for money perspective
Rooms were very nice but bathrooms were very clean but minimalistic - one would expect a higher standard at this price-point. Breakfast was average, we didn't like the ambiance created due to certain groups of guests, even in the special area for club room users.
We loved Heidelberg and would visit again - we found 2 very nice options which we would prefer to stay at next time.More
- Free Wifi
- Breakfast included