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“Very near to train station”

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Ibis Heidelberg Hauptbahnhof
Ranked #17 of 76 Hotels in Heidelberg
Singapore, Singapore
Level Contributor
53 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
“Very near to train station”
4 of 5 bubbles Reviewed July 6, 2014

Price is reasonable and overall room size is small. Bed (Queen-size) is spacious and comfortable.
Given the convenient location to the main train station, the room size is not a big deal after all.
Mcdonald's is just next door and great transportation options.

  • Stayed May 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank G_Kwn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review, August 27, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,

General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,298 reviews from our community

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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (66)
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English first
Waite Park, Minnesota, United States
Level Contributor
65 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
3 of 5 bubbles Reviewed June 29, 2014

It really can't get any more convenient. The Ibis is literally next door to McDonald's, the travel/information center, and the train station. It's a half hour walk to Hauptstrasse and the castle and there is easy access to the Nekar River for a walk along its banks or a short cruise.

Our room was clean, neat, and quiet ---- but small. And the bathroom is micro or nano sized. If you're a really big person, you may not be able to negotiate it.

For my wife and I, the hotel was fine. But, we are people who only need a room for sleeping and are not into 5-star luxury. I'd have no problem with staying there again.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Larph_73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lund, Sweden
Level Contributor
33 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed June 22, 2014

Made a stop over in Heidelberg. Found this hotel. It is a decent hotel, everything is standardised clean. Rooms are a little bit small but contains everything that you need.
Breakfast ok but on the lower side.

Service ok, although the staff could have been a little bit friendlier.
Price 115 € for a double room was perhaps a little bit overpriced.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank hellblom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review, August 27, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,


General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prestwick, United Kingdom
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed June 22, 2014

Great hotel, well located for a the beautiful sites of Heidelberg. All the usual comforts of an ibis hotel, although the rooms are slightly smaller than others that we have stayed at. All in all a great hotel with good facilities and in a great location

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com

Helpful?
Thank Stephen485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ibisheidelberg, Manager at Ibis Heidelberg Hauptbahnhof, responded to this review, August 27, 2014
Dear Guest,

Thank you for taking the time to tell us about your experience at the ibis Heidelberg Hauptbahnhof.

At ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.

We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

Sincerely,


General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Heidelberg Hauptbahnhof

Property: Ibis Heidelberg Hauptbahnhof
Address: Willy Brandt Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#4 Best Value Hotel in Heidelberg
Price Range (Based on Average Rates): $
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Official Description (provided by the hotel):
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 
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Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg

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