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“Small but clean”

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Ibis Heidelberg Hauptbahnhof
Ranked #17 of 76 Hotels in Heidelberg
Reviewed October 1, 2013

My husband was tired of driving and we were exhausted from our trip so we randomly pulled into the Ibis. It's small but that's the only negative I have. It was clean and the location is a fantastic value. We walked down the block to the restaurant Zapata and had a wonderful meal. The train station has some small handy shops and you can easily get a taxi right there. There is also a city tourist information location right next door. Oh and one more negative the pillows, but apparently sad, flat pillows are the norm in Europe. If looking for a bargain, this is your place.

  • Stayed: September 2013, traveled as a couple
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Thank micheleshdwfx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed September 15, 2013

Very small rooms, similar to other Ibis hotels, but the location next to the train station is very convenient. 10 minute walk to the Altstadt, or you can take the tram. Convenient parking if you arrive by car. There are restaurants nearby, and you can buy basic necessities at the train station next door. Excellent breakfast buffet. Never had any noise problems. Probably not what some travelers have in mind for a hotel in romantic Heidelberg, but it works for me.

  • Stayed: August 2013, traveled solo
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Thank durangojohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 13, 2013 via mobile

The location of this hotel is good as it is right next door to the station. It is however about 2 kms from the centre of the town but with good tram and bus connections. The room us exactly like any other Ibis room. The staff appeared disinterested and impersonal. The price seemed high for Ibis but I think the price of hotels in Heidelberg is generally high anyway. If the station is not important to you it might be better to stay somewhere with more character.

  • Stayed: September 2013
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Thank cyclecrazy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 12, 2013

4th and Final hotel on my recent trip round Germany and I was impressed on arrival to the hauptbahnhof to see the hotel was as near as it looked on the pictures, the room was good and compact and as I travel to visit places and only use the room for somewhere to sleep and wash it was perfect, breakfast good and the trams to the city near at hand I will certainly use Ibis hotels again on my travels

  • Stayed: September 2013, traveled solo
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Thank MDK_1974
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

Very rude and unprofessional staff!! I had some delayed baggage which were delivered from the airport to the hotel the night i arrived but the staff at reception said they did not get it! The day after i asked again and they said it wasn't delivered. When i called the airline they confirmed that it was delivered the day before. I asked the reception again and they lied and said they had just received it before 15 minutes and they called me a liar! I have never been to a hotel where instead of apologizing for their mistake of not giving me my luggage they call me a liar and then they confessed that they had it since yesterday! And even then they did not apologize! Very rude and unprofessional!

  • Stayed: September 2013
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1  Thank Nmabdul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 9, 2013

  • Stayed: August 2013, traveled as a couple
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Review collected in partnership with Accorhotels.com
Thank Andy7776969
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 30, 2013

We stayed at the Ibis in Heidelberg for 3 nights during a recent trip to Germany and were happy enough with the hotel - it's exactly what you would expect from an Ibis. The hotel is right next to the train station which was convenient for transport but not for access to the old town, castle or restaurants/cafes. It's about 2kms from the hotel to the old town and another 1km or so to the castle, which is OK to walk or there are regular buses and trams you can catch. The reception staff were quite helpful and spoke great English - they can give you information about which buses/trams are best, etc. Also, our room was facing over the train tracks and the noise from the trains and station announcements made sleeping with the window open impossible. Fortunately the windows are sound-proof and the room had an air conditioner that worked so that did not stop us from sleeping well. The building itself is old and rather unattractive but the rooms and bathrooms have been modernised and very clean and comfortable. For the price we paid we found the Ibis good value, comfortable, clean and a good base from which to explore Heidelberg.

Stayed: August 2013, traveled as a couple
1  Thank ShaneAndRobbie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ibis Heidelberg Hauptbahnhof

Address: Willy-Brandt-Platz 3, 69115 Heidelberg, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Heidelberg
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#2 Best Value Hotel in Heidelberg
Price Range: $76 - $122 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis Heidelberg Hauptbahnhof 2*
Number of rooms: 170
Official Description (provided by the hotel):
The 2 star Ibis Heidelberg is centrally located and offers 170 airconditioned rooms equipped with WiFi. The hotel also features two airconditioned conference rooms and a bistro bar. Enjoy the walk to visit Heidelberg Castle, only 2.5 km away, and be enchanted by the picturesque backdrop that it provides. Stroll along the 1.8 km long pedestrian area or discover the Neckar Valley aboard a riverboat. Free parking at the hotel. ... more   less 
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Also Known As:
Ibis Heidelberg Hotel Heidelberg
Accor Heidelberg

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