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ContinentsExplorer
New York City, New York

Lovely view and proximity to Black Forest

5.0 of 5 bubblesReviewed Dec 9, 2017via mobile
Hotel has great proximity to shops and restaurants. The staff at the reception speaks fluent English. She was very friendly and informative. The balcony view from the room of Triberg was spectacular. Hotel has lift, and an indoor garage whic is very convenient. Restaurant served delicious dinner. Positive experience and will return in our future visit.
Date of stay: May 2017
Trip type: Traveled with family
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this review
Responded Dec 11, 2017
Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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    Reviews (358)
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    43 - 48 of 358 reviews
    Reviewed October 10, 2017 via mobile

    It was pleasure to be 7 nights in this hotel .
    The stuff were helpful and try to help when we ask for .
    The pool was great, very big rooms with tea coffe in the room
    Locketed in the center of the black forest .

    Date of stay: October 2017
    Trip type: Traveled with family
    Thank sigalh2016
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this reviewResponded October 11, 2017

    Wow, what a feedback! Thank you for taking the time to evaluate your stay here in Triberg so extensively! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all the staff, I would like to express my sincere thanks. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwaldresidenz and I would like to thank you for your further recommendations. Until then I remain, with best regards, yours Georg H. W. Wiengarn and the whole team.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed October 2, 2017

    Beautiful rooms. Great views -especially from the roof top balconies! Terrific town. Quiet location. Restaurant goes above and beyond - even handles gluten-free very well. Service outstanding. The only complaint has to be parking. It's just tough to check-in (small parking area near lobby) and even harder to back out! And its a LONG walk from anywhere down the hill, and steep! The good news is, once you've checked in, the worst is over! They have a great parking garage. If I ever have the privilege to go back, I want to stay for longer! Enjoy!

    Date of stay: September 2017
    • Trip type: Traveled as a couple
      • Location
      • Cleanliness
      • Service
    Thank jiifigment
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this reviewResponded October 3, 2017

    Thank you for taking the time to evaluate your stay here in Triberg so extensively! A rating like yours is a big compliment for us and shows me that we are on the right track. On behalf of all the staff, I would like to express my sincere thanks. I would be very happy to welcome you here again at the BEST WESTERN PLUS Schwarzwaldresidenz and I would like to thank you for your further recommendations. Until then I remain, with best regards, yours Georg H. W. Wiengarn and the whole team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed September 26, 2017

    Situated on the edge of Triberg, it offers great views of the city and the area from its beautiful balconies. The rooms are huge, with all the necessary, very good and the bathroom. There is free underground parking, wi-fi and a large indoor pool. Good breakfast, polite staff and very reasonable prices. It is the ideal hotel for relaxation. The only disadvantage, that the kitchen for dinner on its beautiful veranda, closes early. It takes a car because the way back from the city is relatively uphill.

    Room tip: As high as possible, for a better view.
    Date of stay: June 2017
    • Trip type: Traveled with friends
      • Sleep Quality
      • Cleanliness
      • Service
    1  Thank ff00
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this reviewResponded September 28, 2017

    Thank you for taking the time to review your stay with us here in Triberg! A review like yours is a great compliment for us and shows me that we are on the right track. I would be very happy to welcome you again with us here at BEST WESTERN Schwarzwald Residenz and thank you for your referrals. Until then, I remain, with best regards, George H. W. Wiengarn and the whole team

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed September 20, 2017 via mobile

    It is located higher up away from city center so it is ideal to relax. City center is just 10-15mins by walk. Rooms are good and spacious.
    However find the front desk and restaurant staff too brisk and curt which is the only downside to this place.

    Date of stay: September 2017
    Trip type: Traveled with family
    Thank Asha V
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this reviewResponded September 21, 2017

    Thank you for having stayed with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we will be delighted if you visit us again. Until then, I remain, with best regards, yours Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
    Reviewed September 13, 2017 via mobile

    We visited this for one night in our travels through the Black Forest. It is a nice hotel that is up on the hill giving a good view of the city. Don’t plan on walking to town from here as it is out of the way a little. The hotel rooms are large, nice and spacious with balconies. Covered parking as well. From the places we saw, was probably the best option in town.

    Date of stay: September 2017
    Thank szobell
    This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
    Georg H W W, Inhaber at Best Western Plus Hotel Schwarzwald Residenz, responded to this reviewResponded September 13, 2017

    Thank you for having stayed with us. We are very pleased that you enjoyed it so much. Because the positive feedback of the guests is always the greatest incentive for us. If you are back in the area, we will be delighted if you visit us again. Until then, I remain, with best regards, yours Georg H. W. Wiengarn and the entire team of the BEST WESTERN PLUS Schwarzwald Residenz Triberg.

    Report response as inappropriate
    This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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