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“happy with what we paid for”
Review of Novotel Freiburg

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Novotel Freiburg
Reviewed December 9, 2013

the hotel is clean. great location, less than 5mins walk from the train station. checked in very quickly. there is food very close by and lots of different types of food at good prices. very happy with the stay. pillows were so soft and practically flat, I think firmer pillows are surely needed. :)

  • Stayed: December 2013, traveled as a couple
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1  Thank armani123sg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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298 - 304 of 1,689 reviews

Reviewed December 9, 2013

Disgustingly slow or poor internet access in rooms. Lousy choice of menu in the restaurant. Breakfast was above average. Too much of pork related items. Need to cater for kosher and muslim meals as well. Poor concierge service. Some of the restaurant workers have poor etiquette.

  • Stayed: December 2013, traveled on business
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Review collected in partnership with Accorhotels.com
3  Thank Abdullah880
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 6, 2013

The rooms are spacious and have all the expected 4 star hotel amenities. The Wifi reception in the room was good. Our room faced the back so there was no noise from the railway across the street or late night revellers.

The staff at checkin were friendly and helpful; there was no trace of the attitude that other reviews mention.

We did not take breakfast at the hotel, EUR 18 per person is a bit steep, and there are plenty of cheaper options at the station across the street or in the city within ten minutes walk.

The location is perfect: across the street from the central railway station and only a ten minute walk to the Muenster square with the cathedral and the colourful market (especially good on Saturday mornings).

Freiburg is a very popular destination with Germans and Swiss, and really inexpensive accommodation is hard to find in a convenient location, so from a price/value point the Novotel more than fits the bill.

Room Tip: Ask for a room at the back
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  • Stayed: November 2013, traveled as a couple
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2  Thank wiederaufachse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2013

  • Stayed: November 2013, traveled on business
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Review collected in partnership with Accorhotels.com
1  Thank master_dario
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 28, 2013

  • Stayed: November 2013, traveled with friends
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Review collected in partnership with Accorhotels.com
Thank Zrinko M
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed November 18, 2013

Location of the hotel is great for train travelers, which is what most tourists/business travelers into Freiburg are, as it is right opposite the main station - you can actually see the hotel's facade as the train pulls into the platform. It's a 5 minute walk to the revolving doors of the hotel from the point you step off the train.

The front desk manager was polite if impersonal, and the rest of the staff seemed to take their cue from him. Room was comfortable and rather large by European standards, and the bathroom was adequate. Breakfast was complimentary with our stay and the breakfast buffet was large although certainly not as tasty as many European hotels.

There are several eating options - restaurants, cafes, fast food joints - near the hotel, particularly at the station which has plenty of quick eat places, including a McDonald's. The station also has a fresh food store and a provisions store which is convenient.

Overall, it was a comfortable and satisfying 2 nights for us, no complaints.

Room Tip: Pick a room on a higher floor, nice views of the town from the large windows.
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  • Stayed: October 2013, traveled as a couple
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1  Thank SL9999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 10, 2013

Location of hotel is good, But the staff and service is very poor. Very terrible way of dealing. Arrogant staffs especially at Reception. I will not recommend any one to stay over there. Com.rates are high.


  • Stayed: November 2013, traveled on business
    • Value
    • Location
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    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Ajikrishnan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Freiburg

Address: Konrad-Adenauer-Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Price Range: $112 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Official Description (provided by the hotel):
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg

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