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“A Great Business Stay in Freiburg”
Review of Novotel Freiburg

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Novotel Freiburg
Reviewed January 31, 2013

This hotel ranks as one of the best that I have stayed in on a business trip.

Rooms are modern and very well appointed and the décor in general throughout the hotel is very neat and contemporary. Staff were outstanding - very polite, efficient and attentive.

Food was excellent. As we were at a mini conference we had several meals a day at the hotel and they were all of the food was of a very high standard - the breakfast spread in particular was great.

Location is pretty good too as it is right opposite the train station and the main bus terminus; it also has easy access to the town, shop, bars, restaurants, etc.

If I had a complaint it was that the bar did not open until 10:00pm(!?). Our guess was that this was to service the patrons of the Concert Hall next door after their shows had finished. Which is fine but clearly overlooked the requirements of a bunch of thirsty businessmen who wanted (needed) a drink at 7:00pm after a hard day watching PowerPoints!

I would certainly recommend this hotel to anyone who wants slick efficient German service, great food, comfort and a good location. An excellent hotel!

  • Stayed: January 2013, traveled on business
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1  Thank Mellow-Man-London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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369 - 375 of 1,688 reviews

Reviewed January 28, 2013

  • Stayed: January 2013, traveled on business
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1  Thank Whats_This9999
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed January 6, 2013

I can't understand some of the poor reviews. We stayed for five nights over New Year and enjoyed the hotel. Staff were universally extremely helpful and friendly. Special thanks to Lena who looked after us at breakfast really well. And to the lady at reception who told us the best place to go to view the superb New Year fireworks.
No tea or coffee in the room - so I just asked at reception, and a kettle, tea and coffee appeared shortly thereafter. Bath robes and slippers were also free when asked for. Breakfast is expensive if payed for on the day but good value when included in the room rate.
The spa is a very attractive feature, the swimming pool is small but doubles as a plunge pool from the huge sauna.
Agree re high Wifi charges, free Wifi is now a hygiene factor and they need to wake up to this.
Tip to all moaners - if there's something you don't like, ask - it's amazing how well a friendly question can be answered!

Room Tip: Asked for, and got, a quiet room.
See more room tips
  • Stayed: December 2012, traveled as a couple
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1  Thank GTR276
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 6, 2013

Stayed one night in Freiburg on our way to Italy. The room had a good bed, but the decoration is a little bit outdated. Location is perfect, just a short walk to the city centre.
Great breakfast buffet with a wide variety of choice

  • Stayed: December 2012, traveled as a couple
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Thank Jeroen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 5, 2013

We stayed here during the last week of December for one night only. We were disappointed and felt the hotel was not good value for the cost. The rooms were only adequate, the service was slap-dash, we paid extra for breakfast and were sent to the overflow bar area with only a marginal selection of food, because there was not enough seating available in the dining room with the nomal breakfast buffet. We should have gone to the Bahnhof for breakfast. We paid a ridiculous price for internet because there was only one computer avialable in the lobby with free internet access and it did not work. The front desk was disinterested in answering questions of any sort even though our German is adequate. There are several other choices of good hotels in this central area that are better value. We felt they were not up to the Novotel standard of quality and were overcharging for the aminities and service offered.

  • Stayed: December 2012, traveled with family
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Thank 2aussiesCtheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 3, 2013

We stayed here for 5 nights and were not disappointed. First of all, it is near the train and bus station and everything is within walking distance. The room was very comfortable, however a coffee/tea facility would have made it better. The pool was small, as most hotel pools are, and not heated, but when you started swimming, you warmed up! Twice I had the pool to myself! The sauna is also good to relax in. As the Novotel chain is child friendly, there are times when the pool area is noisy, so you just have to time it! Breakfasts were great, as there is a very varied choice for everyone. I would not hestitate to stay here again!

  • Stayed: December 2012, traveled as a couple
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Thank elizmoff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

Very good hotel in a good location! Rooms are clean and there is a mini market nearby. The restaurant is very, very good. We tried a fish there and it was great! As any Novotel chain there is a videogame available for the kids.

  • Stayed: June 2012, traveled with family
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Thank Resinha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Freiburg

Address: Konrad-Adenauer-Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#5 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Price Range: $111 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Official Description (provided by the hotel):
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg

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