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“Pleasant Surprise”
Review of Novotel Freiburg

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Novotel Freiburg
A TripAdvisor Member
“Pleasant Surprise”
Reviewed October 25, 2011

My stay at Novotel was great. Starting at the check-in desk, where the service with a smile goes a long way and all the way to the restaurant, where the staff are willing to accommodate any of your requests. It was a pleasure to spend a week at this hotel and I will definitely stay there again, where you are only 5 minutes walk to the city center.

  • Stayed October 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,584 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (75)
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  • Arabic first
  • Chinese (Traditional) first
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English first
Luxembourg City, Luxembourg
2 reviews
Reviewed October 23, 2011

We enjoyed our stay at the Novotel in Frieburg. The hotel is a close walk to the old town. the staff were friendly and helpful. The hotel has a small pool that the kids loved. The room are clean and decent size for a family of 4 (with 2 small children). We had the breakfast included in our booking and it had a good variety of hot and cold items. I recommend this hotel.

  • Stayed October 2011, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank izzygreer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
A TripAdvisor Member
Reviewed September 24, 2011

No problems - a good (albeit brief) experience. Location was good, staff were helpful and multi-lingual. Access to the car park was ok once we learned the right entrance. Breakfast was ok - nothing great. It would have been good to have had an iron in the room.

  • Stayed September 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
2 reviews
Reviewed September 14, 2011

We stayed just for one night in one suite.... 2 bedrooms joined by a door.
We found the hotel quite cold and not particularly clean.
For sure is not a bad place, and the staff was mainly kind, but we expected more from a four stars hotel.

  • Stayed August 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank VerandaBeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
surrey
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 2, 2011

Good enough for one night but very hot in Freiburg and the air conditioning didn't work. The staff were friendly and helpful and the bed was very comfortable.

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank SurreyCholly
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Madrid, Spain
Level Contributor
83 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed August 31, 2011

Excellent hotel with a nice and superb garage, good internet, big rooms with wifi and conveniently located next to the centre, concert hall and theatre. It has a small pool and is easily accessed by car

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank MikeS71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
123 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 102 helpful votes
Reviewed August 29, 2011

We stayed at the Novotel Freiburg as a stop-over whilst driving from Tuscany back to England. We had had a long drive that day as the Swiss roads were dreadful, lots of traffic jams etc and it was a pleasure to arrive at the Novotel. It is really easy to find, straight across from the main Station with a wonderful view of the Munster. The staff were very friendly and we were able to check in straight away. We had reserved a triple room and we were shown to room 303 which had a large double bed and a single bed for our son. The room was a good size, modern and spotlessly clean. There was a large TV, a minibar and plenty of space for us to spread out. There was also a fantastic view over the railway station to the church.

The hotel is only about 10 minutes walk from the centre of town and the lady on reception was good enough to recommend a very good traditional German restaurant to us called Martins Brau.

We all had a great night's sleep as the beds were really soft and comfortable.

We took breakfast in the morning which was buffet style and had everything you could want and the service was excellent. On checking out, we discovered that it was 12 euros each (even for our 12 year old) which I thought was a little steep, but it did fill us up to start the day. Parking was 9 euros for the night, but the car was parked in a secure underground car park.

If I am back in Freiburg, I will definitely stay there again but may choose to go elsewhere for breakfast. Despite that I was very impressed with the hotel, especially the service and cleanliness.

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank janethejock
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Freiburg

Property: Novotel Freiburg
Address: Konrad-Adenauer-Platz 2, 79098 Freiburg im Breisgau, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Freiburg im Breisgau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in Freiburg im Breisgau
#6 Luxury Hotel in Freiburg im Breisgau
#8 Family Hotel in Freiburg im Breisgau
#10 Romantic Hotel in Freiburg im Breisgau
#13 Business Hotel in Freiburg im Breisgau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Freiburg 4*
Number of rooms: 219
Official Description (provided by the hotel):
The Novotel Freiburg Am Konzerthaus is located in the heart of the university town of Freiburg. With 219 rooms, a terrace, eight meeting rooms and direct access to the Konzerthaus convention centre, this 4 star hotel is perfect for relaxing or concentrating on work. Unwind with our swimming pool, sauna and beauty treatments. Business travellers and holidaymakers appreciate our central location, opposite the ICE train station, 60 km from Basel International Airport with an easy connection to the A5. ... more   less 
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Also Known As:
Novotel Freiburg Hotel Freiburg Im Breisgau
Novotel Hotel Freiburg
Novotel Freiburg Im Breisgau
Freiburg Im Breisgau Novotel
Novotel Freiburg Germany/Freiburg Im Breisgau, Baden-Wurttemberg

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