I'm torn about this hotel. In terms of classic hotel criteria, this is a good value. The rooms are nice, clean, and with plenty of space. The restroom was also spacious by European standards, with a nice large stand-up shower. The rooms were quiet, and the staff was courteous and efficient. Finally, it's in a great location, with easy access to the historic parts of Freiburg.
My negative comments reflect the technology (or lack thereof) of this hotel. While the hotel offers free wifi, it was essentially unusable (except to check text email). Using SpeedTest.net, the best results I got during my 4-night stay were: Download 0.50 Mbps, Upload 0.04 Mbps, Ping 715 ms. At worst, Pings were 1829 ms! This certainly isn't fast enough for anything except e-mail. Additionally, it only allowed one device per username/password. I would rather pay for Internet and have it work properly. Additionally, while the television was modern, there were only 2 English channels (BBC World and Al-Jazeera English). Even the CNN (which was advertised as offered) wasn't working.
These tech issues dampened by pleasure during my stay. As a business traveller, I depend on decent internet to get work done, and I was forced to go to a cafe to do so. Hope they can fix this - if so, this would be a 4-5 star hotel!
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- Also Known As:
- Best Western Freiburg Im Breisgau
- Best Western Premier Hotel Victoria Germany/Freiburg Im Breisgau, Baden-Wurttemberg