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Hotel Colombi
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Reviews (508)
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All reviewspiano barluxury hotelleading hotels of the worldgourmet restaurantold townwood floorsafter dinner drinksapartment suiteblack forestmichelin starbeautiful hotelold world charmturn down servicewell trained staffmain lobbyupon checking outsmoking lounge
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116 - 121 of 508 reviews
Reviewed July 25, 2013

A comfortable place with old world charm right in the heart of Freiburg. My husband and I loved the attention to detail in the layout of the room and the bathroom.
We made the most of Sauna and Steam room during our stay, most of the time we were on our own enjoying the peace and quiet.
In this day and age it would be good to have WiFi access and not just cabled net access in the room.

Room Tip: Our suit on the second floor facing the park and the road was quiet due to double glacing
  • Stayed: July 2013, traveled on business
    • Value
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1  Thank Red W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombigmbh, Geschäftsführer at Hotel Colombi, responded to this reviewResponded October 7, 2013

Dear Guests,

We refer to your stay in the Colombi Hotel and would like to thank you for taking time to answer the evaluation on Tripadvisor and tell us about your positive experiences.

Your compliments show us that we are on the right way for the well-being of our guests.

We will gladly leave your suggestion regarding "WIFI in the rooms" in our next decision to be incorporated.

We are very pleased that you enjoyed your stay in our hotel and would be very happy to welcome you to the Colombi Hotel once again.

Yours sincerely,


With kind regards

Michael-Stephan Sänger
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013 via mobile

I am @ colombi with my wife and 6 years old daughter. Hotel location is great. Old town is just behind the hotel. Service is excellent with friendly staff. Only minus point about this hotel is no wifi in rooms.

  • Stayed: April 2013
    • Value
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Thank jaymaj178
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombigmbh, Geschäftsführer at Hotel Colombi, responded to this reviewResponded June 5, 2013

Dear Guests,

We refer to your kindly assessment and would like to thank you to tell us about your positive experiences.

Furthermore we thank you for your suggestion because of WIFI in our rooms we would like to give your suggestion a serious consideration.

We are very pleased that you enjoyed your stay in our hotel and would be very happy to welcome you and your family to the Colombi Hotel once again.


With kind regards

Michael-Stephan Sänger
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 2, 2013

Have been staying at this hotel for a number of years on business and it is truly a top star hotel.
Their attention to detail is amazing, they even have a maid who' turns' down your room at night.
The breakfast is very good and the choice amazing. It puts most uk hotels to shame. I have not eaten here at night as I am taken out to dinner in the old town. The hotel is in a great location in the city and is a very short stroll from fantastic shops and restaurants.
Do visit.

  • Stayed: May 2013, traveled on business
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1  Thank JAMMY53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombigmbh, Geschäftsführer at Hotel Colombi, responded to this reviewResponded June 5, 2013

Dear Guest,

We refer to your stay in the Colombi Hotel and would like to thank you for taking the time to tell us about your positive experiences.

The ratings in the internet are becoming more and more important for us, so we thank you for your kindly post on Tripadvisor.

We are very pleased that you enjoyed your stay in our hotel and would be very happy to welcome you to the Colombi Hotel once again.


With kind regards

Michael-Stephan Sänger
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 7, 2013

Overall it isn't a bad hotel at all but clearly we expect much more from a 5 star Superior hotel in the heart of Freiburg.
No one to welcome you and pick-up your luggage unless you ask the concierge (who almost looked surprised that he needed to help!).
Our room was nicely decorated, a bit small and noisy.
The gourmet restaurant is excellent and the service is very professional.
This is a sharp contrast from the very amateurish service from the hotel front desk staff.
It always felt like asking a trainee who had no idea about Freiburg and its surroundings.
That's a pity!

  • Stayed: April 2013, traveled as a couple
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2  Thank carine-laurent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombigmbh, Geschäftsführer at Hotel Colombi, responded to this reviewResponded April 23, 2013

Dear Guests,

Thank you for taking the time to tell on Tripadvisor about your stay at Colombi Hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.

We continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences.

We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

With kind regards

Michael-Stephan Sänger
Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 15, 2013

A great stay. Wonderful hotel. Wonderful service.

Only negative - I was in a low floor room just off the 'bridge' over the street between the hotel's buildings. Noise from the street (passers by talking, even echoes of high heels waking) was clearly audible in the room at night when trying to fall to sleep. Sound proofing is not excellent, even with shutters drawn. Probably wouldn't bother most people but I am a light sleeper and it did bother me for the first night.

All that said, I plan to stay there again!

  • Stayed: March 2013
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Thank Steven R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
colombigmbh, Geschäftsführer at Hotel Colombi, responded to this reviewResponded March 27, 2013

Dear Guest,

We appreciate your comments regarding your stay at Colombi Hotel. It is always a pleasure to receive positive feedback.

I will share your comments with our team, who I am certain will be encouraged by your remarks. We the Colombi Hotel continuously strives to meet your needs and expectation.

We are very pleased that you enjoyed your stay in our hotel and would be very happy to welcome you to the Colombi Hotel once again.

With kind regards

Michael-Stephan Sänger
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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