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“A luxury in a luxurious town”

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Heliopark Bad Hotel zum Hirsch
Ranked #13 of 50 Hotels in Baden-Baden
Certificate of Excellence
Zaragoza
Level Contributor
28 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
“A luxury in a luxurious town”
5 of 5 bubbles Reviewed May 26, 2013

A hotel you would expect out of reach, but I got a double room with a third bed, breakfast included, for 142 euros. In a town like Baden-Baden, take it! The breakfast was a real experience, hotels that serve smoked salmon are above the rest. Centrally located in a pedestrian area, but a public car park is nearby. Outstanding building, tourists are taking photos all the time.

Room Tip: The heating is good, so perhaps it gets a little too hot.
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  • Stayed May 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SANTIALFA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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315 reviews from our community

Traveler rating
    146
    113
    37
    13
    6
See reviews for
44
147
26
47
Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Mumbai (Bombay), India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 bubbles Reviewed May 25, 2013

We are currently staying at the hotel. We had booked a Classic Double Room. The Room is nice, large and comfortable. The toilet too is nice and comfortable but the toiletries are not at all up to the standards of a 4 Star Hotel. Breakfast spread is good.
Internet facility is way below standards. Not only are the WiFi signals low, even the connection is unstable. Apparently, they get Internet connectivity for the ground and 1st floor from a German ISP but the connectivity for upper floors is from Russia because the hotel is Russian owned. The router needs to be reset again and again and the receptionist in the evening shift today does not even know how to reset it nor would bother to find out.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Shirishrege
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, England
Level Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed May 6, 2013

This is the 5th or 6th time I have stayed at the Hotel zum Hirsch over the years. I've no doubt I'll be back in the future. The staff are very friendly and helpful. The breakfast each morning is a fantastic way to start the day. Very fresh, tasty and a large variety of food, something for all tastes.

The location is probably the best hotel location in Baden Baden. Walking distance to anything you could want, the opera house, parks, shops, restaurants and of course the heavenly baths.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mitchll
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Liverpool, United Kingdom
Level Contributor
43 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed April 15, 2013

This hotel occupies a beautiful building that has benefited from extensive renovations and is, apparently, the oldest in Baden-Baden. I had a superior room, which was exactly that – spacious, comfortable, quiet, nicely appointed and with a lovely bathroom. The view into a narrow backyard was not terribly appealing but that is what you get in an old warren-like city where buildings are situated quite close to each other. It should not distract (and neither should my points below!) from the fact that the hotel offers excellent accommodation made all the more rewarding by top-rate staff.

There were a few minor niggles that are perhaps more a matter of personal preference than anything else.

1.) Wi-Fi = it’s available but only really workable on the ground (the lounge) and first floor. In my room on the fourth floor it was so slow it made for a nostalgic trip down memory lane when computer power was measured in kilobytes.
2.) Strangely, there was no info in the room about the hotel or the area. Everything from advice on quickest routes to restaurant bookings could be had from the ever helpful reception staff – but why make additional enquiries a necessity rather than a choice?
3.) The hotel restaurant is only open for a few hours during the day and the bar on the ground floor did seem to be closed permanently. Also, any cigar aficionado who might be tempted by the presence of the Davidoff Lounge will be sorely disappointed. Germany, too, has been gripped by the smoking ban so that the only thing you will find in the large humidor is the dust that is slowly gathering.
4.) I have seen bathrobes, slippers and washcloths in lesser hotels and have no idea what kind of economising drive these items might have fallen victim to here.
5.) Equally, I have seen more lavish breakfast buffets, especially in Germany and at these prices. A bit more luxury wouldn’t go amiss.

I haven’t tried any other hotels in Baden-Baden but would say this is a safe bet and very much worth a try.

  • Stayed April 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Peterbilt_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dunfermline
Level Contributor
24 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed April 5, 2013

I used to stay in European youth hostels a lot when I was younger. The German ones were so good that I wondered how good their hotels must be. Now I know that ,if this is any guide, they are superb. This hotel is very central so handy for the concert hall, the spa, the casino if you are tired of having so much money and some of the best chocolate shops in Europe. The staff are excellent, friendly, polite, helpful and multilingual. The breakfasts were so good it was tempting not to bother visiting anywhere else. There must be something wrong with it but I can`t think what it is. Even the price was reasonable.

Room Tip: The only tip I can think of is `book early`. It`s bound to be popular.
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RobertGDunfermline
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hereford, England
Level Contributor
52 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed March 22, 2013

I stayed at the hotel for 2 nights whilst on business in nearby Buehl.
The reception staff were very friendly and helpful and the buffet breakfast was lovely and plentiful.
It was a shame the restaurant was not open in the evenings, however, they can order takeaways from a nearby Italian and there are plenty of good places to eat nearby.
The room was very comfortable and quiet and the free WIFI is a necessity when travelling on business.
I would return again.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank weegers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunusstein, Germany
Level Contributor
30 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed February 17, 2013 via mobile

Some trepidation with the reviews. That being said this was a perfect stay. Easy access to the entrance even though a pedestrian zone.( 20 min. Parking at the hotel while registering.). Pleasant desk staff. Rooms were A+++++. Would have been nice to have coffee service in room. Ultra nice bathrooms. Great breakfast. Loads of nice nearby dining options. Great Spa. This is not a full service hotel but a nice upscale hide-away. If you want room service, bellmen, a big bar there are options in Baden-Baden. Will not hesitate to return....especially in off season.

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wrmdispatcher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Heliopark Bad Hotel zum Hirsch

Property: Heliopark Bad Hotel zum Hirsch
Address: Hirschstr. 1, 76530, Baden-Baden, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Baden-Baden
Amenities:
Free Breakfast Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Business Hotel in Baden-Baden
#5 Romantic Hotel in Baden-Baden
#10 Luxury Hotel in Baden-Baden
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Heliopark Bad Hotel zum Hirsch 4*
Number of rooms: 71
Reservation Options:
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Also Known As:
Heliopark Zum Hirsch Baden

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