The service was very helpful, even though their English was not perfect. The standard of the rooms was excellent. Breakfasts very varied and tasty. The price is a bit too high, especially if you do not earn in euro. More
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Rooms are very clean and modern..important: sound insulation of the windows and walls is good...
Old Castle Hohenbaden can be seen from the corridor.
Breakfast is standard.
Parking costs 14 eur per day (24 hrs).
Friendly staff on the reception.
Instant coffee, and tee are available in the room.
Cons: Low quality liquid soap in the bathroom. And no other toiletries.
This Hotel is a good choice for couple of nights.
Dear Munisa,
Thank you very much for his great review, we are very happy about it.
We are glad that you had a good stay with us and that you enjoyed Baden-Baden.
Kind regards
Holiday Inn Express
Baden-Baden
Brand spanking new, cleane and reasonably priced. The breakfast was better than expected. The staff don’t speak English well and the rooms are tiny. I travel a lot and this is the second smallest place I’ve stayed globally. I couldn’t get the air con to work but the kicker is the design of the bathroom. I opened the door and it pivots back to act as a door for the toilet. It marries perfectly to the shower and I managed to slam the end of my finger in the door. I’ll lose the nail but if it was a kids finger - it would’ve sliced through. Keep an eye out for that trap - you will know it when you see it.
Dear Guest,
Thank you for taking the time to rate our hotel.
We regret that we have not fully met your expectations and that you had this bad experience with the door.
Nevertheless, we hope that you had a great time in Baden Baden.
Greetings
Your Holiday Inn Express
Stayed there for one night on a business trip. Would classify it as a normal hotel. Nothing very bad about it, but also nothing exceptional.
It's about 1,5km away from the city center of Baden Baden. Easily done on foot.
Room was not extremely big, but certainly big enough if you don't plan on spending your day in the room itself and just use it to sleep & shower.
Dear Maarten,
Thanks for the good review.
We are very happy that we fulfilled all your expectations and that you spent a nice time with us.
We hope that you will visit us soon again in Baden Baden,
Greetings
Your Holiday Inn Express
This is a no fuss, modern hotel that offers a nice breakfast. It is just a 10min walk to the old town so it is just perfect. Highly recommend this place for a short stay. Would be nice to have a pool too
Dear Tracey,
Thanks for the nice words and the good rating.
We are very happy that you had a nice time with us.
We hope to see you again soon.
Kind regards
Your Holiday Inn Express
Overall the place is in right balance of what we value vs. what they ask as price. But in particular September of 2018 you would face active repairing and would be forced to compromise what you value .
Still you meet clean and well equipped rooms with friendly stuff and well renovated lobby & canteen zone. Not bad. For 1-3 nights at least.
Hi Nikolai M,
Thank you for your review and for staying with us. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. This is one of the ways that let us know where we need to improve.
Again, thanks for staying with us. I know that this stay might not have been the best, but we do look forward to welcoming you back with an enhanced product.
Sincerely,
Connie D
Case Manager
IHGService
