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“Small Hotel and Good Location”

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Holiday Inn Express Baden-Baden
Ranked #11 of 50 Hotels in Baden-Baden
Certificate of Excellence
Reviewed November 30, 2013

We spent One Night Here and found this hotel very easy from train station and the room is okay even too small for us .
Reception this morning is little bit confuse with our departure ,she asked us 2 times with the same question after 5 second if we are here for work or vacation.....our appearance absolutely casual....she could see it also......and second receptionist ask me if I am taxi driver or not...... Helloooo we just checked in 5 minutes ago :-( absolutely reception people do not pay attention to the guests here.

I can recommend people to stay here only if they don't need hospitality from the workers in this hotel .

Stayed: November 2013, traveled as a couple
Thank Youvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express Baden-Baden, responded to this reviewResponded December 17, 2013

Dear Youvan,

Thank you so much for taking the time to leave us your feedback. I am pleased to know that our location was suitable for your needs. Your comments are highly valuable to us and will assist us in our continuous efforts to maintain and improve the service level we aim for. I can assure you that your comfort and satisfaction are of utmost importance to us and for that please accept my sincere apologies if your stay was negatively affected by service you received from our hotel. I appreciate you bringing this matter into our attention as this is our best resource for improving guest satisfaction.

Thank you again for your review and I hope to have an opportunity of welcoming you back again soon.

Sincerely,

Krysllin G.
Case Manager
IHGCare

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173 - 179 of 575 reviews

Reviewed November 6, 2013

We stayed in this hotel and loved the location and surrounding. The Hotel was clean and modern with superb connectivity to the City Centre. The Room had a lovely view of mountains and back yard. The Breakfast buffet was one of the best we had - very sumptuous with great variety.

Room Tip: Ask for the room facing the garden which is extremely peaceful and has a great view.
See more room tips
  • Stayed: October 2013, traveled with family
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Thank VikasGarg9
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Director of Sales at Holiday Inn Express Baden-Baden, responded to this reviewResponded January 3, 2014

Dear guest,

thank you for taking the time to write such a fantastic review. We appreciated your compliments regarding our hotel as we strive to deliver excellent service we are delighted to see that our efforts have not gone unnoticed. We look forward to welcoming you back at Holiday Inn Express Baden-Baden in the not too distant future.

Kind regards

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Reviewed October 31, 2013

We stayed here for 2 nights and were happy with the hotel. The room is simple yet provide all that we need, it is new and functional. The bathroom is well designed and new. We had good sleep followed by good breakfast the day after. Nothing spectacular but really really cosy. The staff are friendly and helpful. Will come and stay again once we are in town. The only downside is we need to pay for wi-fi.

  • Stayed: October 2013, traveled as a couple
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Thank Happyfeetwalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Director of Sales at Holiday Inn Express Baden-Baden, responded to this reviewResponded January 3, 2014

Dear guest,

thank you very much for having taken the time to share your feedback here. We are glad to hear that you have enjoyed your stay in Baden-Baden.
Looking forward to have you back- with free WiFi connection throughout the whole hotel!

Kind regards

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Reviewed October 15, 2013

This hotel is easy to drive past as it's on a bend. There is off street parking available for a fee. It is close to the city centre and there is a service station opposite where you can pick up some munchies. There is a great Italian restaurant just a few doors along to the right from the hotel. Our room was small but it was new, fresh and very well designed. It was easy to see where all your things were so no risk of leaving anything behind. The bathroom was small but the shower was nice and roomy and very pleasant. The bed was very comfortable with good quality bed linen and pillows. The airconditioning whisper quiet. Breakfast was good. We really enjoyed our stay here and appreciated the difference that good design makes.

  • Stayed: September 2013, traveled as a couple
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Thank RhondaH628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lisa P, Director of Sales at Holiday Inn Express Baden-Baden, responded to this reviewResponded January 3, 2014

Dear RhondaH628,

thank you for choosing to stay with us at Holiday Inn Express during your recent visit to Baden-Baden.

We are delighted to hear that you loved our location and enjoyed your stay.

We look forward to welcoming you back to stay with us here in Baden-Baden in the future.

Kind regards

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Reviewed October 5, 2013

We stayed here for three nights. It was my friend and I so we had a room with two twin beds. The beds were very comfortable. The room was on the small side but it worked great. WiFi is free and so is the breakfast buffet. There is no warm food on the breakfast buffet but plenty of bread, cereals, and cold cuts to choose from. I would definitely stay here again.

  • Stayed: October 2013, traveled with friends
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Thank Swhitevancouverbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 1, 2013

We stayed for one night in this hotel. Room was a bit small but that did not matter. We enjoyed every minute in it! It is very clean and very pretty and extremely comfortable. Air conditioning was efficient and the bed was perfect ( the only place in Germany that had pillows that I was happy with!) The breakfast was very good.We walked to the town center and it took about 10-15 minutes, so the location is good as well. I would be very happy to stay in this hotel again.

  • Stayed: September 2013, traveled as a couple
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Thank shelley134
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 22, 2013

This place is well located near city centre and old pedestrian areas. Rooms are smallish but very well equipped except no fridge ? Tea and coffee are complimentary as is wifi which is quick. Biggest complaint is 12 euros per day to park the car !!!
Better than some H.I. Express hotels I have stayed in, particularly those in Dubai and would highly recommend Baden Baden for a short stay.

Stayed: September 2013, traveled as a couple
Thank 1peterb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Baden-Baden

Address: Lange Str. 93, 76530, Baden-Baden, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Baden-Baden
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#7 Business Hotel in Baden-Baden
#7 Family Hotel in Baden-Baden
#11 Romantic Hotel in Baden-Baden
Price Range: $98 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Holiday Inn Express Baden-Baden 3.5*
Number of rooms: 108
Official Description (provided by the hotel):
Welcome to the Holiday Inn Express Baden-Baden. The clever choice for a smart stay. The hotel has 108 convenient and well furnished rooms on 4 floors including 1 comfortable room for handicapped people. In every room you will find air conditioning, hairdryer, sat-TV, complimentary tea and coffee making facilities just as Wireless LAN and high-speed-Internet-access. We are pleased to invite our guests to our continental breakfast buffet. The reception is staffed 24 hours. If you are still hungry after a long city tour or after a day you can make yourself comfortable at the bar and still order a snack or use the vending machine in the hotel lobby. Right next to it you will find our business corner where you can surf the web, check your emails or print out your own documents, all for free. Important: For the improvement of our services, there will be reconstruction work in our entire house as of November 2017. We apologize for any inconveniences that might occur at that time. ... more   less 
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Also Known As:
Holiday Inn Express Baden-Baden Hotel Baden-Baden
Holiday Inn Baden-Baden
Baden-Baden Holiday Inn

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