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1 - 6 of 99 reviews
Reviewed June 25, 2018 via mobile

Nice room great food and breakfast. Close to a lot to do. Will stay here again when we return. Just needed a little more time to explore and enjoy. Price of the room includes breakfast. Friendly staff with helpful answers.

Stayed: June 2018, traveled as a couple
Thank Jim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2018

We spent three nights here. Great location, nice room - spacious, clean, great bathroom. Staff were friendly, helpful and happy to chat. Breakfast was really good.
This is not a modern hotel and we did not expect it to be. However we will be back here next March when we return to Baden Baden.

  • Stayed: January 2018, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Thank sprc1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2017 via mobile

The restaurant in this hotel is very nice with friendly staff and outdoor seating. Traditional Czech dishes and some German dishes too. Particularly good was the beef goulash. We got a complimentary starter and dessert which was a nice touch.

Stayed: July 2017, traveled with friends
Thank Chandy-UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 22, 2016

We made a reservation through TripAdvisor, which uses Booking.com for this hotel. Even though the listing quoted 'fully cancellable' and no payment until we got to the hotel, the hotel charged my credit card twice (for a nominal fee.) The charges were made the same day. When we contacted Booking, we went through a 5 day process where Booking was supposed to be asking the hotel to address the issue. Each day, someone was supposed to get back with us...and supposedly the hotel was the issue. They asked for the information sent to them via email only in German. They denied the charges had been made. The manager wasn't there, etc etc. We have sent copies of the email, the confirmation, the reference numbers for the charges and whatever was asked for, even though it was already sent. Booking did offer to refund the charges 'as a courtesy' but then stated someone would contact me in 3 to 4 weeks to get the information.We now have no confidence in this hotel and will not stay here. We have also lost all confidence in Booking to be our advocate. We will have to dispute the charges via our credit card to get this fixed.

Stayed: September 2015
1  Thank RobertB9608
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 1, 2016

The hotel has great location, but that's the only good thing about it. Our room was weirdly structured, had no air conditioning (extremely annoying on a fairly hot day!), the facilities felt very dated, and parking was expensive. Breakfast was pretty bad too.

Room Tip: The elevator is terrible - small, slow and old. Have that in mind if you have trouble using the stairway.
  • Stayed: June 2016, traveled with family
    • Location
    • Rooms
    • Service
1  Thank EranEran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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