We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Hidden Treasure in the Heart of Baden-Baden”
Review of Hotel Belle Epoque

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Hotel Belle Epoque
Ranked #8 of 50 Hotels in Baden-Baden
Certificate of Excellence
New York City, New York
1 review
“Hidden Treasure in the Heart of Baden-Baden”
Reviewed March 23, 2011

It was our first time in Germany and this hotel was highly recommended to us by friends who stay there quite often. I surprised my wife with this trip and indeed, I made a good job, better said, the hotel did. From the moment we checked in we were treated like I never experienced such a good service before. We were greeted in front of the hotel the very moment we pulled up our car. The nice gentleman, I think his name was Mike, assisted us with the bags and accompanied us throughout the check in procedure.

The room was just lovely and special in every way with the all the amenities you would expect. Since our room had a jacuzzi I arranged a rose bath, which was set up while we had dinner at the hotel`s sister hotel/restaurant "Der Kleine Prinz" (just a few steps away). Another successful surprise for Emily (my wife), we found a very nice arrangement of a chilled bottle of champagne, fresh fruits and rose leaves which were made out of soap. Just wonderful.

Everyday we enjoyed breakfast and afternoon-high-tea, which is included in the room rate and just indulged ourselves in this really enchanting and romantic atmosphere in front of the fire place in the lobby or on the terrace facing the beautiful private park.
After a really memorable stay (5 nights) we sadly had to say goodbye to this place and the staff who really took good care of us. But we will definitely come back....

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HowardJa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelleBad, Manager at Hotel Belle Epoque, responded to this review, April 28, 2011
Thank you very much for your positive review and your recommendation. We are pleased to hear, that you enjoyed your stay at our hotel and we would be glad to welcome you again in Baden-Baden!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

202 reviews from our community

Traveler rating
    136
    51
    7
    3
    5
See reviews for
28
111
10
19
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kiev, Ukraine
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed February 8, 2011

We decided to spend the honeymoon in this hotel and made the reservation through booking.com. On this site this hotel is classified as 5 stars hotel and rated as Small Luxury Hotels of the World. The average price for the night is 300 Euro per room.

In fact, it is hardly 3 stars hotel with the unclean hands management and very, very overpriced.
Be careful, they wrote-off a significant amount from our credit card in 2 hours after we checked out using the data of a credit card kept in the credit card terminal and of course without our authorization, confirmation and even notification.
The interesting thing is, we did not even sign any documents related to this transaction and even do not have a terminal receipt.

Once we checked in (it was at about 23 pm), we became very disappointed.
The floor of the hotel is squeak and leaving its own life (our camera felt from the table and was broken while we were walking inside the room), all furniture and items in the room, including linens are unclean and terrible smelled, our sleepers and trousers were colored in red color because of old red carpet (even up to now we cannot wash this color out), permanent problems with hot water and so on.
Under such circumstances of course we left the hotel in 2 days after we checked in.

Also, be attentive, the same rooms are sold for different price (there are 16 rooms in the hotel at all); there are no any additional accommodation bonuses in case of more expensive room.

  • Stayed January 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank zhvv22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelleBad, Owner at Hotel Belle Epoque, responded to this review, April 28, 2011
Dear Guest,
as per our confirmation, you did have a cancellation deadline which you did not keep. Please understand that we as a hotel must plan our occupancy and if you depart upon short notice and we cannot resell the room, then charges may occure. But, we even offered you full compensation of those charges for a future stay which you also turned down. Until your checkout you seemed very happy with your room, we even upgraded you due to your honeymoon. You never mentioned any problems during the first 3 nights. It is unfortunate that you now seem to use this platform with false information as a way to punish us as a hotel for the cancellation charges. That is not fair. We wish you all the best.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Herzliya, Israel
Level Contributor
64 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed October 27, 2010

The Bell Epoque is a classy hotel, however, if you are looking for modern day comfort, this hotel is overpriced and tight on space in the standard rooms. We were shown to our room on the 2nd floor (which was more like 3 full flights) and the only available room at the hotel at the time we arrived. Walking up 3 flights of stairs at these prices is not called luxury in my standards. The service (butlers) are at your beck and call, but if you are not the sort to call room service and heavily tip, every time you need something, it was a real pain.
The double bed was located near the wall so that you had to climb over your mate to get out of bed. The bathroom was modern, but standing room only, really tight for a 5 star hotel. You could not turn around while standing at the sink and there was no bath.
The attraction for us was the great breakfast and tea time that was inclcuded in the price. The food and service was royal. The ambiance in the sitting room, was very relaxing and romantic. The grounds are magnificent and located really close to where all the action is in Baden Baden.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank debsi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelleBad, Manager at Hotel Belle Epoque, responded to this review, April 28, 2011
Thank you for your feedback on Tripadvisor following your stay at our hotel and once again thank you for helping us to improve our services for present and future guests with your sincere remarks.
We are truly sorry to learn that we failed to meet your expectations during your visit and please accept our apologies for any inconvenience.
We are also delighted to read that you enjoyed our Breakfast and high-tea experience.
We hope that we will have the opportunity to welcome you back to our hotel again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Littlerock
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed April 10, 2010

The hotel isn't far away from the town center. It has a beautiful large garden and a nice terrasse.

We booked a familly room which turned out to be two junior suites with a connecting door. Rooms had very nice classic decoration and furniture with all the necessary equipments and services. Staff was polite and helpful.

The hotel's surroundings are pretty quiet but you could sometime hear noise from the other rooms.

There was no elevator and we had to walk a lot of stairs to reach to our room.

The hotel's parking lot isn't large enough for all the visitors and there were some miscommunication issues regarding where some car had been moved/parked.

Last but not least there is no restaurant inside that hotel but at the sister hotel just across the street. I skipped dinner but my familly members ate there. There were hugely disappointed, by the food, wine, and service. Breakfast was good though, but nothing to blow you away.

  • Stayed March 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank simpson119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BelleBad, Manager at Hotel Belle Epoque, responded to this review, April 28, 2011
Thank you for writing your experience in our hotel. We greatly appreciate you taking the time to bring this matter to our attention and apologize about your restaurant experience.
It’s our goal to consistently provide superior service and accommodations and your comments are very important to us.
Once again, we appreciate you taking the time to share your comments with us.
We hope to welcome you again in Baden-Baden.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed April 9, 2010

- Beautiful common areas
- Breakfast and afternoon tea included in room price
- Attentive staff, showed personality
- Overall excellent experience, fantastic place
- In a quiet location few minutes' walk from main square
- No spa in hotel
- Rooms furbished in different styles, they let us choose one we liked

  • Stayed March 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MatkamiesFFT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 4, 2009

We spent 2 nights here in just before Christmas when the hotel was relatively quiet. Whilst it does not have a lift, the hotel more than makes up for this with character, comfort and service.

The bedroom was beautifully furnished and the bed very comfortable. Whilst the bathroom wasn't huge and had a shower rather than a bath, it had everything we needed and was very clean.

The living room and dining room were also beautifully furnished with lovely views of the garden.As we were there for Christmas, there were also decorations which made it extra special. We loved sitting by the fire, having our complementary afternoon tea and reading our books. The breakfast buffet was extensive, very good quality and hot items cooked to order.

But what really stood out was the service which was polite, professional and attentive. It really did add something special.

It is not cheap to stay here but we felt that the service and the quality of the hotel were excellent and that overall, it was good value for money.

  • Liked — Afternoon tea by the fire
  • Disliked — nothing
  • Stayed December 2008, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BarbicanB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Munich, Germany
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed May 24, 2007

It was a terific stay in one of the best hotels I ever stayed in: superb room (Louis XIV) and very professional and friendly service - I loved the open fire place in my room! Unfortunatley I only stayed 1
night:-(

Stayed May 2007
Helpful?
1 Thank maritim11506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Baden-Baden hotels
0.1 mi away
Brenners Park-Hotel & Spa
Brenners Park-Hotel & Spa
#1 of 50 in Baden-Baden
5.0 of 5 bubbles 592 reviews
0.3 mi away
Leonardo Royal Hotel Baden-Baden
0.3 mi away
Dorint Maison Messmer
Dorint Maison Messmer
#3 of 50 in Baden-Baden
4.5 of 5 bubbles 568 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Hotel Der Kleine Prinz
Hotel Der Kleine Prinz
#14 of 50 in Baden-Baden
4.5 of 5 bubbles 218 reviews
0.3 mi away
Atlantic Parkhotel
Atlantic Parkhotel
#16 of 50 in Baden-Baden
4.0 of 5 bubbles 149 reviews
0.4 mi away
Hotel am Sophienpark
Hotel am Sophienpark
#7 of 50 in Baden-Baden
4.0 of 5 bubbles 239 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Belle Epoque? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Belle Epoque

Property: Hotel Belle Epoque
Address: Maria-Viktoria-Str. 2C, 76530, Baden-Baden, Baden-Wurttemberg, Germany
Location: Germany > Baden-Wurttemberg > Baden-Baden
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Luxury Hotel in Baden-Baden
#9 Romantic Hotel in Baden-Baden
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Hotel Belle Epoque 4.5*
Number of rooms: 16
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Booking.com, Orbitz, Hotwire, Cheap Tickets, Priceline, Cancelon, TripOnline SA and HRS so you can book your Hotel Belle Epoque reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Belle Epoque Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing