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“Going back in time”

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Brenners Park-Hotel & Spa
Ranked #1 of 50 Hotels in Baden-Baden
Certificate of Excellence
Reviewed August 3, 2014 via mobile

Beautiful place with an athmosphere of 40 years ago. Great service and great food also in the Wintergarten. Rooms are very pricy. Tasted a great German wine of 10 years old at diner. A little bit over done. Not sure if the room offers value for money. Breakfast @ EUR 35 per person extra.

Stayed: August 2014
2  Thank JohndeJong_RDAM_NL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded August 4, 2014

Dear Madam, dear Sir,

I would like to thank you for your comment on TripAdvisor regarding your stay at the Brenners Park-Hotel & Spa.

It is a pleasure to read that you felt like going back in time. Additionally, I am happy to see that you appreciated our service and the quality of our food.

I hope to see you again soon at the Brenners Park-Hotel & Spa!

With kind regards from Baden-Baden

Frank Marrenbach, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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170 - 176 of 668 reviews

Reviewed July 26, 2014

This was my first visit to Brenner's in almost 30 years, but it was an incredibly rewarding experience. From the moment I arrived until my departure everything was first class and the staff went out of their way to be friendly and helpful. The Concierge also made some great local recommendations. Don't miss out if you are in the area!

  • Stayed: July 2014, traveled solo
    • Sleep Quality
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2  Thank Nikolai_Bloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded July 28, 2014

Dear Madam, dear Sir,

Thank you very much for your lovely comments about your stay at Brenners Park-Hotel & Spa.

It is a pleasure to read that your entire experience was such a success and that we could delight you again after 30 years. I am happy that you appreciate the friendliness and helpfulness of our team. Be assured that I will share your very positive comments about the service with all employees of the hotel.

I hope to welcome you back soon at the Brenners Park-Hotel & Spa!

Best regards from Baden-Baden

Frank Marrenbach, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 22, 2014

Our stay @ Brenners was a treat from start to finish. Rooms, restaurants + spa were all 5* but the service went above + beyond anything I have experienced in a very long time. From the start, when we got out of our car and were greeted by name before we even said who we were to our departure, when we discovered a goodie bag in the car to ease our sad departure, the staff could not have been more charming and accommodating. Following our departure, my husband discovered that he had left a favourite cap, which in most places would have been the end of the story. But not @ Brenners. The cap was beautifully wrapped and posted home...along with another gift of body lotion. Thank you Brenners Park! We intend to become regular visitors.

  • Stayed: July 2014, traveled as a couple
    • Value
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Thank ginger f
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded July 24, 2014

Dear Madam, dear Sir,

Thank you very much for this positive comment you posted on TripAdvisor regarding your recent stay at the Brenners Park-Hotel & Spa.

I am delighted to read that from your arrival to your departure you had a memorable time with us! It is such a pleasure that your overall experience was big success and that you enjoyed all our facilities and the corresponding service. Please be assured that we have passed on your very kind words to our team who made this exceptional experience possible. Furthermore, it is lovely to hear that you enjoyed receiving your cap back and our little surprise.

I already look forward to welcoming you again next time at the Brenners Park-Hotel & Spa!

Best regards from Baden-Baden

Frank Marrenbach, Managing Director

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Reviewed July 7, 2014

Last week I spent 3 glorious days at Brenners Park Hotel. In spite of the rain, it was a magical experience. The employees are gracious and friendly and the outlook very peaceful. Spa experience and the restaurants are world class. I would highly recommend the BPH&S for business or pleasure.

Room Tip: Looking over the stream and park -or Lichenthaler Allee
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  • Stayed: June 2014, traveled on business
    • Location
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Thank Vancouver63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded July 10, 2014

Dear Madam, dear Sir,

Thank you for taking the time to write this comment about your experience at the Brenners Park-Hotel & Spa.

I am delighted to read that you had a memorable time in spite of the rain! Recognition is very important to us and I am pleased to see that we met your expectation on that manner. Furthermore, it is a great honor to read that you had a “magical experience”. I will pass on your kind words to our staff.

I look forward to welcoming you back very soon!

With best regards from Baden-Baden

Frank Marrenbach, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 4, 2014

1) Arrival: As we got out of the car, bags were unloaded, we were escorted to the reception and car was taken to the parking garage. After checking in, we were shown around the lounge area, bar, restaurants, etc. We were also shown the selection of cheese and home baked cake that was available. ONE CONCERN is that there was a large fly, flying around inside the cheese case. 2) Room: Good size, beautiful furniture, high ceiling and balcony that overlooks the beautiful park behind the hotel. On the table, there were bottles of still/sparkling water and a large tray with various fruits. 3) Bathroom: Very large. Marble floor and walls. Excellent high quality amenities. 4) Restaurant: After strolling around the park, we decided to try the cake. We sat outside, the terrace was beautiful and the weather was great. We tried two different cakes that were very good. Wasn't overly sweet and had refined sweet flavor. The tea we had with cakes was also excellent. 5) Breakfast: Impressive selection of high quality food. Cooked to order eggs. Beautiful dining area. Very good coffee. 6) Departure: We asked for assistance with the luggage and a bellboy immediately came up to take all the bags down. While we were settling the bill, our car was brought to the front entrance, all loaded up with our luggage. In the cup holder, there was a small bag of two Evian bottles and cereal bars. Nothing expensive but it was a very nice touch and attention to detail which we appreciated.

Overall, it was an excellent stay. Sad that our stay was only one night. The quality of service was on par or exceeded that of other five star properties we frequent across the world.

  • Stayed: June 2014, traveled with family
    • Value
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3  Thank KRUS_87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded July 10, 2014

Dear Madam, dear Sir,

Thank you very much for taking the time to write such a detailed and kind comment.

It is a pleasure to read that you had such a pleasant time and that you enjoyed the hotel's location and facilities. I was delighted to hear that you enjoyed your room and all of our restaurants – thank you for appreciating the quality of our food and of our service. Please be assured that we have passed on your very kind words to our team who made this exceptional experience possible.

Furthermore, it is a great honor to read that you found our hotel better than other five star properties. This is the biggest reward for me and I want to thank you again for all your kind words.

It would be my pleasure to welcoming you back again soon at the Brenners Park-Hotel & Spa.

Best regards from Baden-Baden

Frank Marrenbach, Managing Director

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 21, 2014

Brenner's is right in the heart of Germany's oldest and most elegant spa resort - Baden Baden, home to the worlds oldest Casino. Bordering a vast and incomparable beautiful park the scene is set for a true icon that has welcomed the " who is who" for over a century.

We were fortunate to have a beautiful large guest room overlooking the park, with high ceilings and one of the largest bathrooms I have come across in any hotel. The furnishings were appropriately old fashioned but luxurious and the housekeeping was exceptional.

The hotel has a wonderful restaurant terrace that is a magnificent setting for lunch or afternoon tea. We also enjoyed a very nice dinner in their Wintergarten Restaurant.

A new Spa will open in the fall which is a good thing. The spa service and treatments were outstanding but the facility did show it's age.

What makes Brenner's so special is attention to detail and to deliver service that is impeccable yet subtle. From the moment you arrive to the moment you leave, you have the feeling every Associate knows who you are and that your well being is important.

A truly outstanding experience - thank you!

Room Tip: A room with a park view will create a very special experience.
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  • Stayed: June 2014, traveled with family
    • Value
    • Location
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    • Cleanliness
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1  Thank Pomerol17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded June 23, 2014

Dear Madam, dear Sir,

Thank you for taking the time to write this comment about your experience at the Brenners Park-Hotel & Spa.

I am delighted that you had a “truly outstanding experience” recognition is very important to us. I am pleased to see that we met your expectation on that manner and that you felt pampered from the moment you arrived to the moment you left.

It is very nice to read that you enjoyed your room with its furnishing, its view of the Lichtentaler Allee and its large bathroom. Furthermore, it is a great honor that you appreciated our Wintergarten Restaurant with its exceptional terrace.

I look forward to welcoming you here again at the Brenners Park-Hotel & Spa.

With best regards from Baden-Baden

Frank Marrenbach, Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 11, 2014

This is definitely the top hotel in Baden Baden. It is very luxurious, has beautiful grounds and offers top notch service. Even the standard room are large and comfortable. It is a short walk to town and the casino, but just about everything you could want is offered at the hotel.

  • Stayed: June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank l0nnieand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FrankMarrenbach, Geschäftsführer at Brenners Park-Hotel & Spa, responded to this reviewResponded June 12, 2014

Dear Madam, dear Sir,

I would like to thank you very much for the comment you posted on TripAdvisor regarding your recent stay at the Brenners Park-Hotel & Spa.

It is a pleasure to read that your overall experience was such a success and that you appreciated our unique location on the Lichtentaler Allee, close to the casino and all important sights. Additionally, I am delighted to hear that you enjoyed the service and felt comfortable in your room – I will pass on your kind words to our staff.

I hope to welcome you again soon at the Brenners Park-Hotel & Spa!

Best regards from Baden-Baden,

Frank Marrenbach
Managing Director

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Brenners Park-Hotel & Spa

Address: Schillerstr. 4/6 | 76530 Baden-Baden, 76530, Baden-Baden, Baden-Wurttemberg, Germany
Phone Number:
Location: Germany > Baden-Wurttemberg > Baden-Baden
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Spa Hotel in Baden-Baden
#1 Business Hotel in Baden-Baden
#1 Romantic Hotel in Baden-Baden
#1 Luxury Hotel in Baden-Baden
#2 Family Hotel in Baden-Baden
Price Range: $402 - $1,073 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Brenners Park-Hotel & Spa 5*
Number of rooms: 104
Official Description (provided by the hotel):
Experience the perfect combination between urban lifestyle and pastoral idyll. Enchant yourself by the piano player in our private park and savor the culinary delights in one of our restaurants - give yourself time to breathe and to enjoy. The most impressive and innovative new destination spa "Villa Stephanie" opened January 2015 on the grounds of Brenners Park-Hotel & Spa in Baden-Baden - the flagship property of the Oetker Collection. ... more   less 
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Also Known As:
Brenners Park Hotel Baden-Baden
Brenners Park-Hotel And Spa
Brenner's Park Baden Baden
Brenners Park Baden

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