The Aqua Aurelia hotel was a fantastic 4 night stay right in the heart of Baden-Baden.The check in was a little complicated because the receptionist was confused but were offered welcomed drinks as we waited for awhile .We were amazed at the size and cleanliness of the suites, the decor, the terrace and view of the famous Caracalla thermal spa right across the back courtyard. This was a perfect place to relax and enjoy the heart of Baden-Baden for 4 nights.Breakfast was breathtaking with a variety of freshly made eggs and a appetizing buffet.The customer service was OKAY felt a little disappointed by how the stuff took more concern care to the Russian guests than we the other non Russian guests but we honestly have to say the most welcoming staff was the girl from Africa Kenya who made our stay so pleasant with her warm smile and always made sure we felt welcomed not just us but also other guests too,if you are ever in this hotel hope she's around because she is indeed the most friendliest of them all.Do note that the hotel is directly next to a school, so there were lots of screaming kids right outside the window during breaks throughout the school day. Otherwise, I cannot complain one bit about this hotel. The rooms were a great deal for what you get in return.
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