Just as a starting note; the restaurant staff is smoking at the entrance of the restaurant. I find that strange for a restaurant which tries to sell itself a la a fine dining restaurant.
We reserved a table at 7.30/8 pm and arrived at 8.30 pm. We were welcomed by an impolite man who told us that, in line with international standards,
our table was cancelled. Another waiter seemed to disagree with him but the person continued to refuse us and seemed to enjoy it.
The impolite man also told us that the restaurant had called us just before to check if we were still coming. This was an outright lie. We have checked our history of phone calls and they had not called us.
We will never go back to NIGRUM and have enjoyed that night an excellent dinner at the Geroldsauer Muhle in Baden-Baden full of atmosphere, great food and excellent service.
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