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“Great location with friendly and helpful staff but be aware of Ski Power's hidden extra costs!”
Review of Hotel La Gelinotte

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Hotel La Gelinotte
Ranked #21 of 39 Hotels in Val d'Isere
Warwick, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“Great location with friendly and helpful staff but be aware of Ski Power's hidden extra costs!”
Reviewed February 5, 2012

We arrived home yesterday after a great holiday in Val d'isere (fabulous ski conditions) and enjoyed our stay at Hotel La Gelinotte. It's a Chalet style hotel, comfortable, clean and warm, with friendly staff and in a good location, We used the Bensbus from Grenoble (excellent service) and were dropped off at Gare Routiere in the village centre at 00.30hrs. The hotel is a only a short walk from the main street of the village but it is is on a hill and not that easy to find on first arrival! We could see the blue lights that Simone (Manager) had told us to look for but couldn't see how to reach it. After a long journey from the UK, trundling luggage up and down a snowy road in the early hours of the morning isn't what you want (taxis at that time of day are not in abundance). A small sign at the end of the driveway (steep slope up to hotel entrance) would help resolve this minor issue.
Our room was small and basic, but it was spotlessly clean and ensuite with hot water and a powerful. shower. The feel of this place is very informal and chalet style It was just a good place to chill out in after a day on the slopes and chat with fellow guests. The management are very friendly, informative and helpful and the staff are all game for a laugh. A special mention to Jason (chef), Kat and Kelly, for their friendliness and also to James and Danny who are excellent ski hosts. I was holidaying with my 19 year old son, who is a far better skier than me, and both of them enabled him get the most out of his stay by accompanying him on runs that I wouldn't dare attempt! The staff also have an extensive knowledge of the apres-ski and nightlife and guests were invited along on on more than one occasion
There are however a few down points.The biggest one is directed at Ski Power, the tour operator for their tactics in charging extra for items that are deemed as standard with other providers. This was my 2nd trip with Ski Power - I stayed in Chalet Nelly in Le Praz, Courchevel in 2010 and on that occasion I raved about the meals, from the delicious cooked breakfast to the 5 course dinner. This time around unfortunately I can't give the same feedback! Breakfast is now continental only and not at all great. Be aware that it will cost you an extra €6,50 per person, per day if you want a hot cooked breakfast which for 2 people x 7 days will add an extra €91.00 to your basic holiday price. The evening meals are average quality - chef does his best on a very tight budget (his Lamb Shank and poached Pear were delicous) and a €6.00 charge for a glass of wine with dinner (which is free in Ski Power Chalets) also felt like a rip off. Another cost to be aware of is that if you want a change of towels mid week it will cost you €3,50 per person. The sauna was also out of order for much of the week.
On a couple of occasions I was disturbed by loud music and noise from staff returning to the hotel in the early hours of the morning which is impolite and not what I would expect from this kind of hotel. But overall Simone and her team were excellent and do their best to make sure their guests have a great holiday.
In a wider context Val d'isere is a great place to ski and the village has a nice atmosphere, although it is an expensive resort.. If you do go make time to go to the leisure complex next to the Olympic lift! Entry to the pool is free with your lift pass and its a fantastic complex. More akin to a private club than the public pools we have in the UK.

Room Tip: Rooms on the upper floors are larger and have better views over the valley
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  • Stayed February 2012, traveled with family
    • Value
    • Location
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Helpful?
6 Thank Dianne W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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183 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (56)
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English first
Level 3 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed January 28, 2012

Firstly, if you can't be bothered to read the whole review, just know that 'Hotel La Gelinotte' is a friendly, sociable, and awesome place to stay in Val d'Isere.

I'm currently traveling around different resorts in Europe - both Val d'Isere and the Hotel La Gelinotte have set a standard which will be difficult to beat!

Traveling out with my sister, who was a first time snowboarder, we arrived late, near midnight, but were greeted warmly and enthusiastically by Kelly, Christina and Cat, who'd kept some much needed food ready for us arriving.

Our room was compact but all we needed - comfy beds and an ensuite with a hot shower.

Gary and Simone have done a top job creating a chilled and sociable atmosphere in the Hotel-come-Chalet, obviously helped by the staff, and it seems like a meeting place for quite a few seasonaires who were always happy to share some advice or info.
There was always a real youthful buzz, with people seeming genuinely interested in your day, and it was helped by the sort of open-plan nature of the social areas, and bar!

I spent an excellent day on the slopes with Jason and Danny on their day off.
And a special mention about ski host James - after a tough week for my sister learning to snowboard, James went out and helped her on the last day, and did an excellent job.

What else... the food and service - excellent. It seemed like everyone was involved during the evening meal to ensure it went smoothly.

The staff also have an extensive knowledge of the apres-ski and nightlife, and we were invited along on on more than one occasion. Christina does a good job of leading the way!
We also celebrated Australia Day with them which was an excellent laugh, and a good night out.

I could go on, and hopefully I'll get back before the end of the season.

Enjoy!

  • Stayed January 2012, traveled with friends
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Helpful?
Thank SheltieOnTour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level 6 Contributor
164 reviews
76 hotel reviews
common_n_hotel_reviews_1bd8 136 helpful votes
Reviewed January 23, 2012

We enjoyed our stay at Hotel La Gelinotte in Val d'isere. The rooms are very chalet-like and have superb views of the valley. The water was always hot and generally in good condition.
The food was generally good. The lamb shank was amazing, although I think vegetarians tend to suffer with a limited range for them. The personalities in this place really set it apart. Jason (chef), Le Petit Rouge (Christina), James, Kat and the ubiquitous Danny were excellent. Always there to be of assistance and provide 1st class service on the transfers. The ski hosting was brilliant too (although I only took up the opportunity once). The bar is good, the wine is good and the management are very friendly, informative and helpful. The feel of this place is very informal and chalet style. I liked this as hotel can be overbearing and very stuffy when skiing. It was just a good place to hang out. The staff are all game for a laugh and we had a couple of fantastic evenings. Breakfast is nice, location is a short walk from the main street of the village. Big thanks to James, Christina and Danny. One for saving our lives on the way home in the most treturous driving conditions and making our flight and to Danny/Christina for the entertainment evening and subsquent grog-fest.
There are only a few down points. Some of the staff need some service training. Lack of smiles and the feeling that they are their more for the free lodgings and skiing rather than the job of providing service for people in the hotel. The other thing was non-staff in the bar and lounge areas, often playing loud music. I just think this is impolite and not what I would expect from this kind of hotel. This quite a serious failing.
Good value hotel, and the skiing in Val d'isere is amazing.

Room Tip: Ask for a room facing down into Val d'isere village
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Greggbb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salisbury, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 22, 2012

Just returned from an awesome week in Valdisere staying at La Gelinotte, Gary and Simone could not have made it any better, every anything was as described, clean warm and comfortable, all staff were excellent making us all feel welcome.
I was able to make use of the ski hosting, what agreat way to get around the resort, walking talking piste map, well done Danny and James
Graet value for money in this resort, given a chance I would be back again.
Well done everybody

Room Tip: All the rooms occupied by our group were all good
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  • Stayed January 2012, traveled with friends
    • Value
    • Location
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Helpful?
1 Thank graeme c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Belfast, United Kingdom
Level 1 Contributor
4 reviews
Reviewed January 21, 2012

price, bar, staff, rooms and food were all great! Highly recommend it for a good value fun ski holiday

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank Miranda301004
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 12, 2012

Just returned from a great trip to the Gelinotte in Val D'Isere. What a fantastic resort and great place to stay. Simone and her team are fantastic. They could not have been more helpful. From the moment we got there they were warm and inviting. The rooms where good and had a great view. We enjoyed the food and upgraded to the full english which was very good. We were a party of 6 and ate together in the evenings , good atmosphere and well priced drinks. We will recommend this to other friends and will return for sure.

Room Tip: All rooms where good. Mine had a nice bathroom.
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  • Stayed December 2011, traveled with friends
    • Value
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Helpful?
1 Thank Matthew B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed January 9, 2012

Really good ambience. Friendly atmosphere with helpful staff and great food.

  • Stayed January 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TimDowd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Gelinotte

Property: Hotel La Gelinotte
Address: Route de la Balme, 73150 Val d'Isere, France
Location: France > Auvergne-Rhone-Alpes > Savoie > Val d'Isere
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service Spa Swimming Pool Airport Transportation
Hotel Style:
#5 Romantic Hotel in Val d'Isere
#6 Spa Hotel in Val d'Isere
Number of rooms: 50
Official Description (provided by the hotel):
The Hotel Gelinotte is superbly appointed in central Val d'Isère. and just 7 to 10 mins walk from the slopes, and centre but we offer a private minibus shuttle for guests. All bedrooms are en suite and the property is run as a small ski hotel with fabulous cooked and continental breakfasts and an a la carte evening menu with many other great touches to make your holiday extra special.The hotel has a fully licensed bar and restaurant. Guests will find a sauna for relaxing in after a long days skiing. There is also a quiet lounge for reading, a comfy lounge and TV lounge and a licensed bar with draft beers, spirits and wines. The hotel has Wi-fi access and the public areas are well thought out to offer guests privacy and different options for socialising. ... more   less 
Also Known As:
Hotel La Gelinotte France/Savoie

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