The Hotel Le Lac is tired and smells musty! We booked three nights in June 2012 but when we arrived, we noticed certain shabbiness about the exterior – all shutters closed and it wasn’t a hot day! First impressions and all that! When we entered the reception we noticed a strange musty smell which may have been the drains, dampness or just a lack of cleanliness. It was very unpleasant!
The route to the room through dark corridors was like walking through an unwelcoming space – maybe like a lunatic asylum or care home for older people that is not run professionally. Anyway, it was horrible! The room had a good balcony view but the furnishings, bathroom; bed etc. all needed urgent replacement. The carpet was like a rough rope type material that would have been very uncomfortable in your bare feet.
We complained to reception and said we could not stay in such conditions, particularly the seeming lack of cleanliness indicated by the musty smell. Also, the restaurant was closed which was not obvious from the hotel’s website.
We had stayed at Le Lac in 1994 and it was a good hotel with an excellent restaurant – now it was tired, shabby, uncomfortable and unwelcoming! I don’t think the hotel has been refurbished in all the time since we first stayed there as colour schemes were the same, except now much faded and deteriorated plus those horrible bedroom carpets!
Despite our complaints the hotel refused to refund our one night’s deposit (Euros 124) which did not go down well but we certainly could not stay in such an environment so we left.
Our advice is “Don’t even consider staying at Le Lac and certainly don’t leave a deposit until you’ve seen the place!”
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- Also Known As:
- Le Lac Hotel