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“Quite basic hotel but clean” 3 of 5 stars
Review of Hotel Austria

Hotel Austria
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Hotel Austria
Ranked #17 of 26 Hotels in Saint-Etienne
Loughborough, United Kingdom
Level Contributor
133 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
“Quite basic hotel but clean”
3 of 5 stars Reviewed January 20, 2013

The exterior of the hotel is in the process of being renovated so is not a pretty sight at the moment. However, the welcome was warm and friendly. Although no problems were encountered during our stay I don't understand how the star rating has been changed from 2 to 3 but this may be due to the excellent breakfast and the facility to receive free Wi-fi as the rooms were really quite basic but clean. The bath was small and there wasn't a proper shower; just a hand held shower which makes hairwashing tiresome!
The staff were helpful and did their utmost to understand our French and to use their English.
There is a brasserie serving very reasonable food just a few yards away.

Room Tip: Ask for one with a shower!
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars
      Value
    • 2 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank seat47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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38 reviews from our community

Traveler rating
    9
    17
    9
    2
    1
See reviews for
6
8
2
15
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • French first
  • Italian first
  • Norwegian first
  • Spanish first
  • Any
English first
Newcastle Upon Tyne, United Kingdom
Level Contributor
47 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 stars Reviewed December 11, 2012

Stayed 4 days visiting family. Hotel is clean and reasonably comfortable without any touches of luxury. Room was fairly basic but functional and the bed was fine. Breakfast was a plus point with a good variety and choice. Staff spoke little English but were pleasant and welcoming. hotel situated at the north end of St Etienne with very little to reccommned it in the immediate vicinity. However the main tram line to the city centre is only 2 minutes walk and the journey takes about 10 minutes.
If you want to keep costs down and dont intend spending much time in your room this will do niecely. Free wifi in the rooms as well!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank GeoffcN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed July 17, 2007

I stayed there for nearly 2 weeks and I was given a refurbished room.
The room was nice, calm, and well equipped. Internet is totally free.

Hotel staff is nice and helpful. Food & Beverages are not too expansive and very useful when you don't want to eat in a restaurant.

I recommend this hotel, I would stay there again.

  • Liked — Calm, near the city center, tramway, internet WIFI
  • Stayed June 2007, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Check in / front desk
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
    • 5 of 5 stars
      Business service (e.g., internet access)
Helpful?
4 Thank TimSheffield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Austria

Property: Hotel Austria
Address: 21 Place Massenet, 42000, Saint-Etienne, France
Location: France > Rhone-Alpes > Loire > Saint-Etienne
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #17 of 26 Hotels in Saint-Etienne
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Austria 3*
Number of rooms: 30
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