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“Very disappointing”

Restaurant etoile Flocons de Sel
Ranked #1 of 126 Restaurants in Megeve
Certificate of Excellence
Price range: $112 - $248
Cuisines: French
More restaurant details
Restaurant details
Good for: Romantic, Business meetings
Dining options: Late Night, Breakfast, Reservations
Reviewed October 9, 2013 via mobile

We were looking so forward to our dinner here. Overall, it was a big disappointment -- particularly compared to previous times we had eaten here.

Are they getting too comfortable with their Michelin rating? Or are standards more relaxed during low season? Surely a better effort could be made on both the food and services fronts...

We had a few questions about ordering and the junior waiter was not at all knowledgeable. His explanation was to re articulate what the menu said. We kept waiting for the senior waiter to come over but no such luck...

Once seated at the table we ordered 2 plates to share as starters from the a la carte menu -- 3 types of mushrooms and the truffle, potato roblechon--and a main course each. The waiter tried to explain that it was not possible to share the mushroom and suggested an egg and mushroom dish instead. As such in the end both appetizers shared-- egg champignon and roblechon dish-- had a similar cream base, and so did my main course-- les ecrevisses!

So not only could the waiters not properly explain much about the ingredients and general preparation of dishes, but they could not even guide guests on appropriate dish complementarity.

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5  Thank han0i10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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72 - 76 of 745 reviews

Reviewed September 3, 2013

...Michelin that is
Emmanuel Renauld (“Manu” as our pedant limousine driver called him familiarly while saying good night as we were leaving – Manu is a local hero and everyone around the posh resort loves him and take pride if they happen to be on first name basis) does an amazing job of taking one on a fantastic culinary trip and doing it while making everything look as easy as preparing scrambled eggs if it wouldn’t be for the explanation of the staff bringing the dishes to the table.

The restaurant is placed in an idyllic mountain environment, at the edge of a valley village hanging on the rapid slopes close to Megeve, in a modern and stylish chalet style boutique hotel bearing the same name.

Everything, including the décor is simple and discrete but of exquisite quality: the way you are handled on arrival, the restaurant layout, the service and the food. Unlike similar places, they don’t kill you with wine prices, all price levels, varieties and categories being available in an old church bible style heavy book. The sommelier is not pushy or snobbish and take his time of elegantly expose the qualities of your choice no matter what price level – a laudable effort.
That brings the bill including wine at the level of a gourmet restaurant experience anywhere indifferent of the rank. One gets the Michelin stars at no extra cost in other words.
Moreover, the owners are extremely generous in bringing quite a few surprising amuse bouches, to the point that one should refrain of really indulge those too much as the main dishes portions are really generous too, unlike too many of the top gourmet joints I’ve been.
A formidable taste experience without making one feeling snubbed or pressured in any way, the visit was topped by the personal greeting of the talented and surprisingly young chef on departure, just as matter-of-factly and relaxed as the whole evening.
To Note: Agneau de lait, selle et carré frottés à l’origan, céréales comme un risotto, tarte champignons des bois. Lamb chops in other words: to die for!

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Thank Hermes-Ro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 27, 2013

We have been to quite a few of the rare 3 star Michelin restaurants in Europe and this comes second but only just. El Celler de Can Roca in Girona, Spain edges it for sheer theatre. Sorry Emmanuel!

That said, Emmanuel RENAUT fully deserves his titles of 'Meilleur Ouvrier de France' and 'Compagnon du Tour de France'.

Set on the Alpine slopes with fantastic views of the mountains, one could hardly wish for a more idyllic location. In keeping with the local vernacular, the chalet style restaurant is built predominantly of timber but with a modern twist. Double height ceilings emphasise the drama of the outside space with the glazed viewing panels to the kitchen giving a interesting view of Emmanuel and his Équipe working their magic. The multitude of 'Cuckoo' clocks (some working, some not) provide an enchanting distraction.

Emmanuel is obsessed by mushrooms - so says my wife! Cast your imagination wide and let Emmanuel take you on a voyage of discovery that will delight your mouth and enchant your soul. Experience the subtle flavours of the locally produced fair enhanced by mountain herbs.

A warning - come hungry! Our meal comprised starters of shrimps and Dublin Bay prawns followed by milk fed lamb in various guises and with an accompaniment of magic puff potatoes. If only I knew the secret of how to cook these. During the course of the meal, several additional temptations were presented with the net result that we were too full to sample any dessert. Next time! The mignardises that came with coffee were perfectly formed and presented.

In conclusion, you will not be disappointed. A truly memorable evening!

Service was excellent although staff numbers were on the light side (maybe because it was a Monday?) but Andrew, the British maître d'hôtel, kept everything moving smoothly along. Indeed, when we asked for a pause in the serving of our meal, this was managed without drama and service resumed after at suitable delay. He is a star and we hope he is appreciated.

At the end of the meal we were invited by Andrew to visit the kitchen, despite service being in full swing, as we were told that Emmanuel specifically wanted to introduce himself. A nice touch.

In conclusion, make sure that you book well in advance as the restaurant has only 13 tables (35 covers) and has to cater within that number for hotel guests who wish to dine and, of course, rightly take priority.

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1  Thank PROLLAND
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 13, 2013

The restaurant is beautiful and the food is very good. I have eaten here both winter and summer and must say that I found the food better and more creative during the ski season. The service was efficient and not overbearing as one would expect. We have been fortunate enough to have eaten at several Michelin-starred restaurants and this would not be at the top of this very exclusive list. We will give them another try when the snow falls in Megeve!

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1  Thank textbook-writer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 7, 2013

This was one of the most memorable, tasty and satisfying meals I have ever experienced at a 3-Michelin star restaurant! My husband and I chose the degustation menu consisting of 10 servings. Being relatively picky eaters, we were expecting to actually like only about half of the courses. To our delight, we enjoyed every dish; in particular, the "morilles" (morels with whisked egg yolk), the "ecrevisses" (crayfish with this amazing frothy jus), and especially the "lotte et brochet en biscuit" (monkfish and pike with crunchy biscuit topping, served with this incredibly perfumed sauce). My husband chose the beef fillet and I selected the lamb for our meat dishes, and both were truly excellent.

The chef even surprised us with an additional dish - an extremely well prepared "fera" - so that we could try a cooked version and compare it to the smoked version that was in the degustation menu - what a nice gesture from the chef - just so we could taste another one of his wonderful creations!

I thoroughly recommend this restaurant - not just for the outstanding cuisine, but also for the exceptional view of the mountain and valley from the terrace where we enjoyed our aperitif, as well as the ambience in the dining room, decorated in a warm contemporary style - just the way we like it.

To the chef, Emmanuel Renaut, and his entire team at Flocons de Sel, I just want to say "Bravo!!! And thank you, thank you, thank you!!!".

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2  Thank Chrissie1967
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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