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“Fantastic location, great for a stopover stay”

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Hotel des Celestins
Ranked #13 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed October 8, 2013

We stayed 1 night in Hotel des Celestins in mid August, on our way from Languedoc to Geneva by train. We had booked a number of months earlier to ensure the connected family 'Apartment' at the top of the hotel as we were travelling as a family of 4 with 2 small kids. We arrived late afternoon, tired but delighted with the very central location. Don't be put off by the rather forbidding entrance and the tiny lift; upstairs, the staff are welcoming and the place has charm even if it's not super chic. The trip was nearly ruined by being given keys to our rooms and finding the whole Apartment still dirty and unmade up from the last guests - but all credit to the staff, the lone receptionist (on a Sat evening) jumped up, found the cleaning stuff and took on the job - hey, mistakes happen and they dealt with it very graciously. I heard them being very helpful to other tourist guests and our Apartment was truly beautiful and well kitted out for a family once it was clean and ready. We had a lovely walk out to pretty parts of Lyon and breakfast was nice the next day - and taken off our bill as a gesture of apology. We'd definitely go back (but perhaps call ahead about the room next time...).

Room Tip: We didn't see the other rooms but the Apartment at the top was lovely for families or even 2 cou...
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  • Stayed: August 2013, traveled with family
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Thank Tania_B_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded November 1, 2013

Thank you very much for your review.
First of all, we would like to apologise once again for the inconvenience at your arrival.
Moreover, we are delighted you liked your stay at Hotel Celestins.
We hope to welcome you back during your next visit in Lyon.
Warm regards,
Oriana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviewed October 7, 2013

We needed one night lodging in Lyon before our flight back to the US. I booked on the recomendation of Rick Steves. The staff was wonderful. The room a little dated but the location was wonderful. I would use this hotel again.

  • Stayed: October 2013, traveled with friends
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Thank RENEE A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 9, 2013

Thanks for your comment.
We are delighted you liked our hotel, and we are now waitingfor your next visit.
We look forward to welcoming you.
Best regards,
Oriana

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Reviewed October 5, 2013

As all of the previous reviews state, the Celestins' location can not be beat. We arrived by car and the public parking garage was right around the corner. Very convenient and easy to find. Typical for small European hotels, the reception was a few floors above ground level and the elevator was big enough for me and the luggage only. Hubby had to walk the stairs. The reception staff were one of the most friendly and welcoming people I have encountered on all my travels. They really made us feel welcome and appreciated. The room was very comfortable, and the bathroom was very good. Good shower pressure and the tub had a shower curtain. The breakfast buffet was plentiful. There were croissants, rolls, fruits, yogurt, cheese, jam and other tasty breakfast food. The location was excellent. A minute walk one way and you're in the old town area with tons of great looking restaurants to choose from. It's a great neighborhood to roam around for dining and shopping. The hotel's immediate neighborhood is a shoppers dream. But also has great restaurants. The funicular and metro were easy to use and close to the hotel too. The hotel was charming but the staff is what makes it special. I would definitely recommend this hotel and will stay here again when we return to Lyon.

Room Tip: We had a room overlooking the street. It was a good view.
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  • Stayed: September 2013, traveled with family
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Thank juliez58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 9, 2013

Thank you so much for your wonderful review.
All the team is pleased you loved your stay in our beautiful hotel.
We hope to have the pleasure to welcome you during your next visit in Lyon.
Warm regards,
Oriana

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Reviewed October 3, 2013

Delighted to have spent 5 nights in this wonderful hotel.. It is not in itself an outstanding property, but the sum of location, top shelf management/staff, service levels and cleanliness made sure we had a very memorable week in Lyon.

The staff were a mix of local Lyonnais, South American, Philippines and each provided a level of service beyond expectations for the price and star rating. Extremely helpful and courteous, absolutely nothing was too much trouble.

Some reviewers have indicated dissatisfaction with the rooms, we found the room we had to be fantastic, although the bathroom was small (common in Europe) it as recently refurbished and very clean. Got a bit noisy at night at times (we love an open window so had to expect that!) but that was because we were so well located right by the Theater Celestins and the Square.

Breakfast was very reasonable in quality and price, the hotel was able to save us 12 Euro per day by providing us with an underground parking pass right across the road, and the free Wi-Fi was very welcome!

Situated right between the rivers Saone and Rhone, the hotel is perfectly located for shopping and dining. Some excellent restaurants (and a couple of not so good ones too) very close by, and it is a 5 minute walk to the gastronomic Rue de Merceries ( great restaurant strip) and only 10 minutes walk across the Saone to the famous Rue de Beouf.

I highly recommend this hotel for service, cleanliness, friendliness (sometimes difficult to find in large French cities), genuine interest in their guests, and as mentioned earlier the breakfast was excellent value.

Room Tip: Go for one of the well priced suites if you want a bit of extra room. Well worth the bit extra.
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  • Stayed: September 2013, traveled as a couple
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1  Thank tonyusher
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 9, 2013

Thanks so much for this review.
We are so pleased you had a "memorable" stay with us.
I hope your trip in France and Europe is still nice.
We hope to have the pleasure to welcome you back.
Warm regards,
Oriana

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Reviewed September 30, 2013

Hotel des Celestins is located in the heart of Lyon. Not too busy but perfectly positioned so that you have easy access to explore this perfect city.
The staff were amazing and truly made the holiday a huge success. The rooms are clean and.....did I already mention that the staff were phenomenal!!!!????
I would only stay here on our future visits.

  • Stayed: September 2013, traveled as a couple
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Thank Jeanette M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 9, 2013

Thank you for this "phenomenal"comment.
We look forward to welcoming you during your future visits.
Kind regards,
Oriana

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Reviewed September 29, 2013

Thanks to all the Trip advisor reviewers who have provided very positive, accurate information about this charming hotel.
We arrived after several days traveling through Burgundy by hire car to find the drop off zone outside the front door was free and were able to drop off our luggage - great start.
The ground floor entrance was initially a bit daunting, but when we got to the first floor reception area the Hotel Celestine magic kicked in - charming, very helpful staff, nice breakfast room, clean and cosy hotel room with a great view of the Theatre.
Breakfast was also great - the best we had anywhere in our 3 weeks in France.
I would highly recommend this hotel to anyone as a great value for money hotel in the middle of Lyon (thanks Steve!) We also spoke to several other guests who were also very happy with their choice.

Room Tip: If possible, try to get a room with a view to the street. rear view not so good.
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  • Stayed: September 2013, traveled as a couple
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Thank sunsetraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 1, 2013

Thank you so much for your review.
We look forward to welcoming you back very soon.
Kind regards,
Oriana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 26, 2013

Great short stay, outstanding rooms and service. Provided excellent dinner/lunch options. Great location from the train station and local metro system. I would recommend this to any family/couples traveling looking for a great breakfast hotel with one of the largest hotel rooms in France we stayed at.

  • Stayed: September 2013, traveled as a couple
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Thank PJH123471
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
hotelcelestins, Responsable réception at Hotel des Celestins, responded to this reviewResponded October 1, 2013

Thanks a lot for taking time to share your experience at hotel Celestins.
We hope you’ll come back very soon.
Warm regards,
Oriana

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel des Celestins

Address: 4 rue des Archers, 69002, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Shuttle Bus service
Hotel Style:
#10 Romantic Hotel in Lyon
#11 Family Hotel in Lyon
#17 Business Hotel in Lyon
Price Range: $114 - $254 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel des Celestins 3*
Number of rooms: 25
Official Description (provided by the hotel):
Ideally located in the heart of the city,between Place Bellecour & Place des JacobinsYou will be within walking distance ofThe old town & the nicest shops.The Célestins CarPark & Bellecour underground station: 50 yards away. Access by elevator 25.6 p X 45.3 p.Air-conditionned & Non Smoking Hotel, free wifi.Charming Boutique Hotel ... more   less 
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Also Known As:
Des Celestins Hotel

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