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“Poor service and food poisoning”
Review of Le Bistrot de Lyon

Le Bistrot de Lyon
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Ranked #494 of 3,256 Restaurants in Lyon
Price range: $20 - $45
Cuisines: French, Soups, Gastropub
More restaurant details
Restaurant details
Good for: Special occasions, Families with children, Business meetings, Local cuisine
Dining options: Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Full Bar, Highchairs Available, Outdoor Seating, Private Dining, Reservations, Seating, Serves Alcohol, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: Beautiful 1900 style brasserie Lyonnaise specialties. A seafood bench winter and a summer terrace. Created in 1974 by Jean-Paul Lacombe.
Antibes, France
Level Contributor
64 reviews
37 restaurant reviews
common_n_restaurant_reviews_1bd8 61 helpful votes
“Poor service and food poisoning”
Reviewed January 14, 2013

We arrived here late, at around 22:30, but this is a restaurant that advertises service until 1130, which is why we went in... We were seated and given the sea food menu and the a la carte. We were then told that we must hurry up and order as they were closing the sea food section, our waiter was quite brisk with his delivery! In the end we orded off the carte, with my date going for steak tartare. Possibly not the wisest idea at the end of a long service, but it was on the menu and he fancied it!
I am not going to moan about the food too much here, it was ok, nothing memorable. It was the service that stood out - it was rushed, dare I say rude, no eye contact from our waiter and a regular slamming down of condiments and plates onto our table with a grunt and not even a glance at us. I guess he was busy and stressed, as is normal in the hospitality industry, but we didn't wish to know it!
We were sat by the restaurant kitchen doors which are heavy and regularly swing open loudly with someone rushing through carrying plates - not the best place to sit, especially if you like to imagine that your restaurant has a clean kitchen. From what I saw, this one didn't.
The final straw though, was watching my date go a ghostly white colour and rush off to the toilets, 30 minutes after his steak tartare. He threw up, had bad stomach pains and my heart sank as we realised he had food poisoning.
We had to get out of there before he threw up again, so I told him to wait outside and told the Maitre D what had happened. He too seemed too busy and stressed to listen properly, showed no interest in discounting our bill (not that I cared to argue by that point), so I paid and left.
There are a thousand better places in Lyon to eat than here.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank BrightonBecki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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English first
Tauranga, New Zealand
Level Contributor
351 reviews
184 restaurant reviews
common_n_restaurant_reviews_1bd8 99 helpful votes
“Atmosphere...service...and food. All great!”
Reviewed December 12, 2012

I've been twice this visit and intend to go again tomorrow. The place buzzes. It's popular with locals and it has a great Lyonaisse menu as well as fresh seafood. The staff, despite working at frenzied pace, are helpful without overdoing it. It does feel like stopping back in time and I'f be happy to do that at any time. Pity about its companion restaurant next door (Le Bouchon aux Vins). Pay a little bit more and eat well.

  • Visited December 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Alexander6011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Athens, Greece
Level Contributor
155 reviews
67 restaurant reviews
common_n_restaurant_reviews_1bd8 84 helpful votes
“Worthwhile to visit but a little overpriced”
Reviewed December 8, 2012

Each time we visit Lyon we always have a dinner in this Bistro. It remains untouched since the "Belle Epoque".If the guests were dressed with dresses of that period we would think that we entered in the "Time Machine". We had the same feeling when we were in Cafe Florian during the carnival of Venice. Quenel de Brochet - very good- 20 EU. Tartare de Boeuf - very good 16 EU.
The service was stylish. We shall keep going.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank goumaki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Küsnacht, Schweiz
Level Contributor
85 reviews
40 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“nice for lunch”
Reviewed October 16, 2012

It has a good variety of see food. Very nice to have lunch. Friendly staff. Inside area decorated in a nice French style. Prices are a bit high but acceptable.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Lapochkajj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manchester, United Kingdom
Level Contributor
48 reviews
20 restaurant reviews
common_n_restaurant_reviews_1bd8 15 helpful votes
“Good night out with friends”
Reviewed September 28, 2012

Busy friendly restaurant in the heart of Lyon, good ambience and food. Service a little on the slow side but not a prob on this occasion as we were having a leisurely meal with friends. Staff very friendly - would go again

  • Visited July 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank morristwelve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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