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Quality Suites Lyon Confluence
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Reviews (462)
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All reviewsaccess to public transportsmall kitchentram stoproom was impeccably cleanshopping centretwo single bedsself caterminute walkperrache stationstudio roomsecure parkingbed was comfortablebrasserie georgeseuros per nightwalking distancewould stay here againtea and coffee
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113 - 118 of 462 reviews
Reviewed September 11, 2013

Not having visited Lyon before we were uncertain where would be best to stay and spent a lot of time reading tripadvisor reviews. Eventually we selected The Quality Suites and were so pleased we did. Spotlessly clean and comfortable with a small kitchenette the room was ideal for our two night stay and reasonably priced. We had been a bit concerned as the area is still under redevelopment but this hotel is situated on a main street with a few bars and restaurants near by but most importantly a tram stop which is a stones throw from the entrance in addition to it being just a few minutes walk to the metro station at the Gare de Lyon Perrache. It was so easy to get to all of the main sites in Lyon, (do invest in a day transport pass, it is well worth it). We were travelling by car and there was good secure parking at the hotel also it was extremely easy to get back onto the autoroute when the time came to leave - we did have some difficulty in finding the hotel on arrival but that was down to our sat nav which didn't know about some of the changes to roads in Confluence. The staff that we had contact with were all very pleasant and helpful. If in Lyon again we would not hesitate to stay here.

  • Stayed: August 2013, traveled as a couple
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2  Thank Beauf0rt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, Commercial at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

Wonderful hotel in a fantastic location - public transport is very easy to access, with the train a 5 minute walk away (if you drag your feet), and a tram stop about a minute away - for people like us who drove, it was easy to find from the Autoroute de Soleil, and they have a car park if you can't find a park on the street.

The rooms are modern, well equipped and absolutely immaculate - they are a little on the small side, however as we were (sadly) only there for one night, it was not an issue.

Ophelie on the desk was an absolute gem - no question was too difficult for her to answer, and she was exceptionally helpful and patient (my French is poor at best) and considered her recommendations. Ophelie was 100% accurate when she gave us the advice to wander the old section of Lyon. We did this and were not disappointed.

This hotel has a laundry for guests (super impressed by this), as well a fitness centre and we noticed conference facilities as well, so they really do cater for a wide range of needs.

Breakfast was great, a large range of options in the usual buffet style - having the opportunity to boil eggs is rare, and I love boiled eggs for breakfast, so certainly took advantage of this.

When I return to Lyon, I will certainly be looking to stay here again. Next time it will be for longer. Thank you to Ophelie for making us feel welcome.

  • Stayed: August 2013, traveled as a couple
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2  Thank Ecnalubma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, Commercial at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dears Mr,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff espacialy to Ophelie as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 9, 2013

This hotel is in a perfect location in Lyon. Situated just a few minutes from the local train, bus and metro station it is easy to get around. Additionally down the road is a huge shopping centre called the confluence, which contains all the usual high street shops as well as a climbing wall and various restaurants. Additionally the hotel is situated in between two rivers, the old town is about a ten minute walk away and is very beautiful and historical.

The staff were very friendly and helpful and spoke good english. Additionally we had a lovely view of the cathedral from our room.

Room Tip: Request a room overlooking the cathedral
  • Stayed: September 2013, traveled as a couple
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1  Thank Jodieadams77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, Commercial at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dears Mr,

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 7, 2013

We were passing through Lyon for 12 hours and stayed at this hotel - we chose it due to its proximity to Gare Lyon Part Dieu due to an early morning bus. We were very happy with the hotel - although quite small, the room was very clean, modern and comfortable (and included a fridge and kitchenette) and fast, reliable WIFI.

We didn't have breakfast - I think it was just a continental breakfast and seemed a bit pricey at 10 euros per person.

The only downside was there was only one staff member on the desk when we went to check out, so it was a bit of a wait (and we were in a rush to get the bus!).

All in all, a good stay and I would come back again.

  • Stayed: August 2013, traveled as a couple
    • Value
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    • Sleep Quality
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1  Thank nothing_beats_travel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, Commercial at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dears Mr,

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. Also, we are sorry for the wait on reception. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

We hope to see you again soon!

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 25, 2013

Great Hotel and grat stay. The hotel is perfectly located and very car-friendly, just 2 minutes from the autoroute du soleil, with a garage and plenty of room in the street to leave your car. The city center is just a short walk, an if you don't want to walk the subway and train station at the end of the street will take you anywhere. Staff was brilliant, Ophelie let us pick a room with a view on the beautiful church facing the hotel and anybody else was as helpful as she was. Quality-price ratio is unbelievable. Definitely recommendend to anyone going to Lyon.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Liam22V82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,

Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff specially to Ophelie as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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