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“quiet and convenient”

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Quality Suites Lyon Confluence
Ranked #18 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed May 28, 2013

Very close to one train station and only a tram ride from the other...a friendly hotel ,nice and clean and walking distance to everything.It is out of the major hustle and bustle but only a 5 minute walk to get to everything.Having some cooking facility in the room was great and would have been perfect for a longer stay..I would definitely book here again...price is right and the location and facilities better than in the old town itself.Lyon is a city that warrants a return trip ...2 days are not enough!!

Room Tip: book ahead
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  • Stayed: April 2013, traveled solo
    • Value
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2  Thank Marilee M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mme,


Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.

Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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122 - 128 of 443 reviews

Reviewed May 16, 2013

Very close to all touristic attraction: a 5 minutes tram and metro ride or a 15-20 minutes walk.The rooms were very clean, amenities were plenty. Great place if your are looking for the comfort of a North American hotel for a very decent price.

Stayed: May 2013, traveled as a couple
Thank Ihsan T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,


Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

This was an excellent choice for us as we had a fridge, microwave and two ring electric hob. This meant we self catered breakfast and a light evening meal. We ate out for lunches. We asked for a room away from the front and it was very quiet. It was a 5 minute walk to Perrache station and a tram ran along the road at the front, so it was very easy to get around the whole of Lyon. You can buy a carnet for the trains and trams at the Perrache Metro interchange. A 10 minute stroll to the right is a big new centre with hypermarket, shops and a good choice of modern restaurants.

The only rather odd thing was that you have to ask for the cupboard containing crockery and cutlery to be unlocked! We had been forewarned about no washing up things, so took a j cloth and tea towel and small container of liquid + salt and pepper. But worth it for the saving - breakfasts in the hotel were 10 euros per person, which equates to quite a few nice lunches!


The staff were smart and friendly and spoke perfectly good English. There are ATM's close by.
The a/c wasn't on but it wasn't hot enough at night to bother us,and because we put the shutters down, we left the window open for fresh air.

The beds were comfy and everything worked as it should. So long as you don't want a bar or other big hotel facilities, I recommend this as a modern, clean and convenient base.
The only thing I would say is that the area immediately round the station would be not very salubrious at night, as in any city really.

Room Tip: Ask for a room overlooking the inner courtyard if you prefer quiet. The view at the front overlooks...
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  • Stayed: April 2013, traveled as a couple
    • Value
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Thank Blippo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,


We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 27, 2013

We chose this hotel primarily because it had secure parking and the location seemed OK. On arrival we found the parking was very secure and everything else about the hotel was above expectations. It was clean, modern, the staff were very friendly and efficient, and the continental style breakfast was excellent. As for the location, it was absolutely fine. It was about a 15min walk into the centre of town- we found the best way was to walk towards the station then take the station escalators to cross the tracks to the lovely little square at the other side.If you don't like walking, there is a tram stop almost outside the hotel. (incidentally the tram in the other direction takes you to the new Confluence shopping centre where there are also lots of bars and restaurants).

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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2  Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,


Thank you for taking the time to complete this online survey regarding your recent stay at our hotel.
We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.
Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

Sincerely,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 13, 2013 via mobile

I stayed at this hotel with 2 friends in a triple room. All beds were excellent, the room was impeccably clean and the staff was very helpful. My only problem with this hotel was its location. It isn't bad - it is located in the city center, about 10 min walk from a subway station (and the subway system in Lyon is excellent!). But it didn't have shops or good restaurants around. In any case, it's a good option for its price, and even worth the 10 extra Euros per person for breakfast - although it would be better with some hot items such as scrambled eggs.

Also, if you plan to get there by train, make sure you select your arrival and departure stations at Gare Lyon Perrache. The other one (Lyon Part Dieu) is located 2 subways away.

  • Stayed: April 2013
    • Value
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    • Rooms
    • Cleanliness
    • Service
1  Thank MarySP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,


We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

Arrived quite late at this hotel so didn't see much of Lyon. First time staying at Quality Suites hotel. It was well decorated with a small kitchenette which you would get more use of if staying for more than one night. Quite a big room and bathroom with a good view of the church across the road.
There is a shopping centre not far away.
Didn't have time to look for a restaurant nearby but there is a good take away pizza place a few doors away.
The packing area is not quite on site as stated in the confirmation but around the back of the hotel and you have to take two different lifts to get to the room

  • Stayed: March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Thank fabslb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dears Mme,


We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

This is a nice, new hotel in the Confluence district which is still under revitalization. I stayed there six nights and would stay there again. The staff was excellent. They tried very hard to answer every need, although it wasn't always possible. They were very welcoming and friendly.

The room was somewhat larger than the average downtown European hotel. The lighting was a bit dim and there was no light over the desk. It was much too warm in the room although I had turned the heat all the way down. I had to open the window occasionally in spite of the fact that it was snowing and freezing out. The door did not have a peephole, nor did it have a privacy latch or chain.

The bed was very comfortable and I slept well. Like all European hotels, it had no top sheet - only that thing that I call a stuffed sheet (some sort of comforter), which is much too hot for me.

Although the closet was spacious, it had insufficient hangars for a six night stay. Additional hangers could not be provided because they rested in permanent hooks and there were no more hooks. They need to keep non-permanent hangars for guests who need more.

The shower was great. It had excellent water pressure, variable spray positions and was on a movable hose. However, there were no shelves or ledges in it so your soap, shampoo and other items had to be placed on the floor of the shower stall. The hair dryer was dismal. It didn't have much power and was inconvenient to use. It was attached to a hose which was uncomfortably hot against the arm.

The little kitchenette with refrigerator, microwave, sink and stovetop was a nice addition. It did not come equipped with cups, plates, utensils or pots so you could not use it unless you went to the store to buy these items.

Breakfast was nice. There was a good variety of fruit along with cereal, breads, meat and cheese. The coffee choices were very good, in my opinion.

Since the Monna Lisa restaurant is not listed for review, I will mention it here. It is two doors down from the hotel and we really enjoyed it. The Italian menu was quite extensive and reasonably priced. Although the menu is only in French, the staff helped us figure out what we needed to know. The food was fantastic and the people were great. They cheerfully accommodated vegetarians and someone allergic to nuts. We all went there at least twice during our stay. As with all French restaurants, the desserts were wonderful.

Room Tip: Ask for a room with a view of the church, rather than another building.
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  • Stayed: February 2013, traveled on business
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5  Thank Susan_D_55_55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
pascale r, commerciale at Quality Suites Lyon Confluence, responded to this reviewResponded October 2, 2013

Dear Mr,


We would like to thank you for taking the time to complete this online survey. Feedback from our guests is very important to us and your input helps with our continuing efforts to provide excellent service and a great stay. Also, for the he kitchen utensils you should ask to the receptionist the keys for open the cupboard.

Thank you so much for your business and we look forward to seeing you in the future.

Kind Regards,


Margot Delannoy
Commercial
Quality Suites Lyon Confluence
+33 (0)4 37 23 16 04

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Quality Suites Lyon Confluence

Address: 50 cours Charlemagne, 69002, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon > Perrache - Charlemagne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
Ranked #18 of 194 Hotels in Lyon
Price Range: $86 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quality Suites Lyon Confluence 4*
Number of rooms: 103
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