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All reviewsplace de la republiquegreat locationold towncozy roomexcellent hotelfront desk staffdinner reservationswithin walking distancesmall balconythe hotel staffbreakfast roomcentral locationloved this hoteljunior suiteshopping districtrestaurant recommendationsnespresso machine
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Reviewed August 6, 2018 via mobile

Perfectly located on the heart of Lyon. We had the bar to ourselves for a happy hour cocktail. The staff were young and exceptional. The cocktails we had were incredibly well made, tasty and worth every cent. We stayed and worked from our laptops for an hour so in comfort and peace. The perfect afternoon relaxation in a five star lounge setting. Merci beaucoup!
See you again soon!!

Stayed: February 2018, traveled as a couple
1  Thank accidentallynomads
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this reviewResponded August 9, 2018

Dear guest,

"Merci beaucoup" for your review regarding your fabulous experience at the Bar of the Carlton hotel in Lyon !
I am delighted to read that you enjoyed every part of your stay.

I hope to welcome you back very soon and taste some of our other delicious cocktails !

Sincerely,

Juliette Péron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 3, 2018

Pros: Excellent location, charming decor, very friendly and professional staff, spacious room, great water pressure in the shower (absolutely perfect), free wifi, refillable toiletries (very environmentally friendly)

Cons: One of the staff was a heavy smoker and had really bad cigarette breath - the hotel should require all smoking staff to consume breath mints after they smoke!

Overall, the hotel was exceptional and we would definitely stay here again.

  • Stayed: July 2018, traveled as a couple
    • Rooms
    • Cleanliness
    • Service
1  Thank Candy H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2018 via mobile

20th anniversary trip. Very romantic hotel! This was our last stay in Lyon. Location Is amazing. Beautiful hotel with great service. We did airbnb before this so our leave air conditioned room was a very welcome change. Comfortable bed with soft sheets. Bathroom wax wonders. Amazing shower! Great little balcony. Glass elevator is so unique and beautiful. Shopping in Lyon is superb. Cannot imagine staying anywhere else in Lyon!!

Stayed: July 2018, traveled as a couple
2  Thank ambrichter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 30, 2018 via mobile

We stayed in this lovely hotel for one night. It’s been tastefully renovated so the stained glass and the beautiful old lift have been kept.

The room was good, if slightly cramped, the bathroom was excellent and the tv was hypnotically good, you got the impression that some things about the hotel had been upgraded fairly recently. We visited during the heatwave and unfortunately the air con was not as aggressively cooling as would’ve been ideal.

Breakfast was great, with a large selection and some excellent coffee.

The hotel staff were all lovely and helpful, especially the housekeeper who helped me when our key didn’t work.

Stayed: July 2018, traveled as a couple
1  Thank AM28ma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed July 27, 2018 via mobile

This is a four star hotel, which deserves it stars.

What really impressed me was how polite and friendly the staff were to our dog (a labrador), as they were to us.

He was their guest as well.

Breakfast very good - so good our dog got none! Sausages and Pain au raisin especially good.

Only negatives - parking dreadful and Sat Nav could not find the address. All rather stress inducing. Hence only a four star rating.

Stayed: July 2018, traveled as a couple
1  Thank Nonsuch-Delight
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DirectriceCarlton, Directeur général at Hotel Carlton Lyon - MGallery Collection, responded to this reviewResponded July 28, 2018

Dear guest,

Thank you for taking time to write a review regarding your stay at the Carlton hotel in Lyon !
I am delighted to read that you enjoyed your experience, our friendly staff and breakfast.

For your next visit, don't hesitate to park the car in front of the hotel as we have a valet service for an extra cost.

I hope to welcome you back very soon,

Sincerely,

Juliette Péron
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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