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“Hotel charmant, accueil chaleureuse”

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Hotel Carlton Lyon - MGallery Collection
Ranked #2 of 193 Hotels in Lyon
Certificate of Excellence
GreenLeadersSilver level
Paris, France
Level Contributor
16 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Hotel charmant, accueil chaleureuse”
Reviewed April 15, 2013

Lovely hotel, entirely redone, with a very friendly and helpful staff. Nice rooms, rather chic, with roomy and lovely bathrooms. They did a very nice remodel. The hotel is perfectly situated between the two main places in Lyon, and it was very easy to access Vieux Lyon.

Stayed April 2013, traveled with family
2 Thank Alex S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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London, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed April 4, 2013

Based on previous experiences of the brand, and the facts that this hotel has only just reopened after a full refurbishment and that it has been upgraded from Mercure to M-Gallery, I had high expectations of the Carlton Lyon. Although I paid a very low promotional rate (Quais du Polar weekend deal), I received a room upgrade thanks to my gold Le Club Accor card. The room was twice the size of a standard "cozy" room, and was in pristine condition, possibly never occupied before. Many original features remain, but windows are now quadruple glazed and the room was fully soundproofed. The bed could not have been more comfortable, just like the Sofitel "My Bed" concept.

We had a Nespresso machine and the latest very thin LCD TV, and the bathroom fittings were all spotless, as you'd expect just after a refit. Quality Cinq Mondes Spa toiletries.

All staff were impeccably attentive and perfectly groomed and polite, although I did have to request the complimentary drink that I was entitled to as a gold card holder. The hotel bar is very stylish and well worth a visit before going out for dinner. No restaurant, but this is a boutique hotel in the centre of Lyon, so that really isn't a problem. I would not hesitate to recommend the Carlton Lyon.

  • Stayed April 2013, traveled with friends
    • Value
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Review collected in partnership with Accorhotels.com

1 Thank Edward R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Donaueschingen, Germany
Level Contributor
41 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed March 15, 2013

The hotel is located in a great location and completed its renovation end of February, I was the first guest for the assigned room and I was positively surprised by the new touch. The quality of the bed and sound isolation is very good, I would definetly recommend this hotel for a private and or business trip. The hotel doesn´t have its own restaurant however there is a marvellous grill next door and different attractions at walking distance.
Reception, weitress and room service were excellent and I would definetly recommend this hotel.
The only minus is for the room size, nice but not excellent for the Stars. Furniture are new and "different" for my personal taste the TV are not matching the furniture they hand on but all in all a great hotel.

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
3 Thank Carlo U U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Carlton Lyon - MGallery Collection

Property: Hotel Carlton Lyon - MGallery Collection
Address: 4 rue Jussieu, 69002, Lyon, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Spa Wheelchair access
Hotel Style:
#1 Luxury Hotel in Lyon
#1 Family Hotel in Lyon
#1 Romantic Hotel in Lyon
#1 Spa Hotel in Lyon
#2 Business Hotel in Lyon
#4 Green Hotel in Lyon
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Carlton Lyon - MGallery Collection 4*
Number of rooms: 80
Official Description (provided by the hotel):
Be enchanted by the Carlton Lyon hotel, located on the peninsula. Despite being fully renovated in 2013, it has retained its authenticity and personality, blending contemporary comfort with sophistication. Relax in one of the 80 tastefully decorated rooms, in the wellness center or in the cozy atmosphere of the bar. The hotel is just a 5-minute walk from the Bellecour metro stop and is the ideal base for exploring Lyon, with its opera house, museums, the St. Jean cathedral and more.StoryLocated between the Rhone and Saone rivers, the Carlton Lyon hotel was built in 1894 as a "petit palace" in Lyons. Punctuated by its forged iron balconies, dome and rotundas, its splendid Haussmann facade echoes the refinement of its historical decor.The hotel's "Signature" rooms also highlight artists who have stayed there. Travelers will appreciate immersing themselves in the splendid adornments of the many talents that have visited the hotel. ... more   less 
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Also Known As:
Accor Lyon

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