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Hotel Le Royal Lyon - MGallery Collection
Ranked #22 of 193 Hotels in Lyon
Certificate of Excellence
Nicosia, Cyprus
Level Contributor
14 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
“Amazing!”
5 of 5 bubbles Reviewed February 15, 2014

The location of the hotel is really good as it is situated opposite Place Bellecour.The service is good and everyone is really friendly.The decoration is different of what you may used to but you will most probably end up liking it as the hotel has a unique style.The breakfast is amazing with a very french feel.I strongly recommend it,I had a great experience!!

  • Stayed February 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Georgina Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,216 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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  • Dutch first
  • English first
  • French first
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English first
Kuching, Malaysia
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 bubbles Reviewed February 11, 2014 via mobile

Le Royal hotel is situated at a great location in town, and that is one of the main reasons we chose this hotel during our short stay in Lyon.
We arrived with our rental car around noon, the concierge quickly took care of the vehicle for us, which was a great relieve. We booked 2 rooms but were assigned rooms on different floors. We asked the reception if he could give us rooms on the same floor but he told us that the hotel was full.
The first room which me and my husband took on the 2nd floor was fine, decent sized and beautifully decorated. As with most French hotels we have encountered, the toilet was separated from the bathroom. There was nothing to fault except that it was quite tricky to open the door with the key. A housekeeping staff kindly helped us and explained that we need to pull the door while turning the key.
The other room on the 3rd floor, which was for my parents, was smaller. Bathroom was very tiny together with the toilet, my dad had to 'hug' the toilet roll on one side while doing his business. Mind you, we are small-framed people.
Later, we figured that the larger room was in a corner of the building, while the smaller room was in the middle.
In addition, there was no electric kettle provided for boiling water, but there was a coffee machine.
However, the view from the balcony of both rooms is amazing. Heating in the room and bathroom is good. Breakfast is excellent too, the waitresses were very attentive in serving the guests with hot drinks, juices, and eggs cooked to our requests.

Overall, Le Royal is a comfortable and luxurious hotel. I would loved to come back again, only if we get a corner room with decent space.

Stayed January 2014, traveled as a couple
Helpful?
2 Thank TCKLY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
24 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed February 5, 2014

My husband and I have stayed here twice and would consider returning again if a few things could be updated. The location is good, the service is consistent and the hotel is clean. My only complaint would be the mattresses. They are old, saggy and very creaky - not so good for a romantic weekend! Additionally the air systems in the rooms seem very very dusty and after a nights sleep our sinuses were quite dry, both this trip and last trip. Again, location is important in this city as walking around is part of the charm. So for that reason I still give it 4 stars. Though again, in order for us to return we would need to see a review that confirmed some upgraded mattresses and clean aircon/heating.

  • Stayed January 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank architorture32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
Level Contributor
12 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed January 9, 2014

This is a beautiful old-world hotel situated in the center of Lyon. Cosy, well kept (although a bit overwhelmingly decorated) hotel with friendly service. Le Royal is overlooking the enormous Bellecour square and is only a few paces from the best shops and restaurants in town. Good sized rooms, but very small bathrooms.

Room Tip: Ask for a room facing the square - the rooms facing the courtyard have absolutely no view and are qu...
See more room tips
  • Stayed January 2014, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank MortenKR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
50 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed January 8, 2014 via mobile

This hotel has not just an amazing location but it also is impeccable in its service. I think it is hard to find a place where you can say that all is perfect, well here it is. Since you come in to the reception everyone is friendly, smiles and happy to help. The breakfast is not extremely big but the quality of the food is extremely high. Also the girls who work at breakfast are really nice and professional. The rooms are clean and nicely decorated. The restaurant is as well a professional cooking school, I haven't had the chance to try it but the food must be amazing, next time.
So I couldn't really find anything wrong with the whole stay. It was all excellent!
Thank you

Stayed January 2014
Helpful?
Thank Biyoga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Warsaw, Poland
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed January 7, 2014

The hotel is located at Place Bellecourt, in the heart of the city.
We stayed in a junior suite, created by joining two adjacent rooms, with two (small) bathrooms and a balcony facing the square.
As much as we liked the hotel itself, we were very disappointed with a level of service offered to non-French speaking guests - especially at the reception desk (female receptionist) and in the breakfast room, where a waitress kept us waiting for 10 min even though 2 tables were ready, and the staff spoke only in French. The only positive exception was concierge, nice, smailing and helpful.
At the entrance door there is an information that the hotel is managed by Paul Bocuse Institute - service at the hotel is a shame to such a great name!

  • Stayed December 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
3 Thank Baranka
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Royal Lyon - MGallery Collection

Property: Hotel Le Royal Lyon - MGallery Collection
Address: 20 Place Bellecour, 69002, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Lyon
#16 Luxury Hotel in Lyon
#18 Business Hotel in Lyon
#18 Romantic Hotel in Lyon
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hotel Le Royal Lyon - MGallery Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection). ... more   less 
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Also Known As:
Sofitel Lyon
Accor Lyon

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