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“Enjoyed our stay”

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Hotel Le Royal Lyon - MGallery Collection
Ranked #20 of 194 Hotels in Lyon
Certificate of Excellence
Reviewed June 14, 2013

My husband and I stayed at this hotel for 2 nights in a junior suite.The suite had a living room,separate bedroom and 2 bathrooms.There was a coffee machine and a small fridge in the room?It was on the third floor and had a great view of bellecour Square.It is easy walking of most of the sights and many restaurants.We ate in the hotel restaurant on the first night ,which is used as a training college.It is good value and a high standard of food.We had breakfast here on the last morning and at 25 euros each it is not cheap but the quality and variety was very good.
The concierge recommended a restaurant to us on the second night based on our request for Lyonaise food.He said you will feel like you have walked into someone's home.It would not have been everyone's cup of tea,as it was casual and nothing fancy about it,but we had an excellent night and had a style of food like never before.
We had problems on our last morning due to a train strike and we had booked and paid to go to Nice.The hotel staff helped us find a car hire place and helped us with the GPS that only talked French and at least keyed in the address for us so we had visual assistance for the trip.
I would have given the hotel 5 stars ,but for what you pay it is a little worse for wear.Example,tiles lifting in bathroom and the exterior is in bad need of a paint.The shower also changed temp at will and was not a pleasant experience.
Overall we enjoyed our stay and would recommend paying more for a view over the square ,as it is enjoyable to have a drink and watch life go by.

Room Tip: Worth paying for a view of square
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  • Stayed: June 2013, traveled as a couple
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1  Thank traceaus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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338 - 344 of 1,357 reviews

Reviewed June 12, 2013

We had the rotund suite on the top floor and it was just perfect! Plenty of room. It felt like a little apartment in the heart of Lyon, with beautiful views of the Square and the river. We loved it so much sometimes it was hard to leave. But when we did, we were able to walk just about everywhere we wanted to go from here. If I had to find anything negative to say, it would be about the bedding. this hotel hasn't quite caught on to the merits of luxury bedding. Our sheets were rough enough that I actually scraped my elbow on them one night, and the comforter was lacking in loft. beyond these very minor discomforts we loved it here! highly recommend!

Also sign up for a membership with The Accor hotel group BEFORE you check in. They will not credit your account with stays or points for any stays that occur before you open up the account. Once you've stayed here, you'll likely want to stay at more of their properties so make sure you can accrue your points!

Room Tip: Ask for a rotund suite!
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  • Stayed: May 2013, traveled as a couple
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Thank KMK451
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

The most striking thing about this hotel is their excellent service. We have been to lots of European hotels but the staff here goes beyond the call of duty. Complimentary drinking water and chocolate is given every day, and the reception staff always greet us with a smile whenever we return. We feel very welcome here indeed. Location is right next to the Place Bellecour overlooking the Old Lyon, so the view is excellent. You can actually see the metro station and the TI 100 metres from the hotel. It is also close to lots of shopping, and we were able to easily get a micro-SIM card up and running from a nearby SFR shop. The hotel is very clean, and renovation is recently done. The school of Paul Bocuse is located at the hotel and so the restaurant here is rather nice; we had 2 lunches here at very affordable prices. We have cheap breakfast by buying from a cafe nearby.

We will definitely come back here again!

  • Stayed: June 2013, traveled on business
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Thank waifamily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 10, 2013

This is a gorgeous hotel, close to all the best sights in Lyon. The rooms are huge and ours looked out over a beautiful square. The staff were friendly and professional. The metro is outside the front door. Everything about this place reeks style. It's the place to stay in Lyon.

Stayed: June 2013, traveled with family
Thank 12cameron
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2013

Traditional and cosy first class hotel with excellent service and remarkable restaurant, in the plain centre of Lyon. The courtyard is small and dark, ask for rooms facing the streets - well soundproofed and with small balconies.

  • Stayed: June 2013, traveled on business
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2  Thank jorrep
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

A lovely boutique hotel that, despite being larger than you might think, offers a level of intimacy that you would normally get at a smaller hotel. The hotel is in a wonderful location and the décor in the rooms is very ‘French’ which is, of course, most appropriate, although the bathroom was a little ‘tired’. In terms of service the concierge service was excellent and the reception service very good. However, the hotel let itself down with non-existent service in the bar area and unfriendly service in the breakfast room. However, all in all worth staying here if you are prepared to pay a little more than perhaps you need to.

Stayed: May 2013, traveled as a couple
Thank Geordie_Gibber
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 31, 2013

A wonderful hotel and very well located! A lot of restaurants and breakfast options right across the street. Did not have the oportunity of being received by any lady at the reception so cannot affirm or deny the quality of attention given by her, what the the other reviews are complaining about. I was very well attended with all the informations needed. As it was a little cold and the room air conditioning was not heating suficiently, the hotel brought a portable heater to our room. Excelllent. The room was very comfy and big...The only problem was that our room overlooked an alley way. Nothing against the hotel and they cannot control but was expecting a view of the city!

  • Stayed: May 2013, traveled as a couple
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Thank Rajiv_Kapoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Le Royal Lyon - MGallery Collection

Address: 20 Place Bellecour, 69002, Lyon, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites
Hotel Style:
#7 Family Hotel in Lyon
#15 Luxury Hotel in Lyon
#18 Business Hotel in Lyon
#18 Romantic Hotel in Lyon
Price Range: $153 - $277 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Le Royal Lyon - MGallery Collection 5*
Number of rooms: 74
Official Description (provided by the hotel):
The Royal is an iconic establishment offering 72 rooms and suites, nestled in the heart of the city between the Rhone and Saone rivers. An exclusive address for travellers who enjoy the French art de vivre, discrete elegance and naturally courteous service. Feel at home in our Cote Cuisine dining room or in our Cote Bellecour lounge, for a civilised meal or beverage overlooking the Place Bellecour. (The Hotel is a member of the MGallery collection). ... more   less 
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Also Known As:
Sofitel Lyon
Accor Lyon

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