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“Great hotel in a great location” 4 of 5 bubbles
Review of Le Phenix Hotel

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Le Phenix Hotel
Ranked #45 of 193 Hotels in Lyon
Certificate of Excellence
North Fitzroy, Australia
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Great hotel in a great location”
4 of 5 bubbles Reviewed February 25, 2013

We were recommended to beautiful Lyon and this hotel by my French friend Manny. It was a fantastic hotel, a good price and right in the Old town of Lyon. We booked online and had a large room with an internal view so it was quiet and comfortable. We had a simple picnic breakfast in our room. Room was nicely appointed, comfortable bed, good bathroom and very helpful reception staff.

Great location for public transport and 'hop on hop off' bus. Walking distance t ail sutes. Highlight was set price lunch above the Hotel at the magnificent cathedral which you can get to by walking up thousands of steps or the wonderful funiculars. A restaurant on the edge overlooking Lyon. A superb meal fot less than 20 euros.. A few mins walk to the funicular.

The UNESCO world heritage sites are a must see.

It was a great hotel for a good price. Check out the hotel websites for best price.

Room Tip: Apparently the rooms with view of the river are great but more expensive. We had a cheaper room wit...
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  • Stayed May 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank AnnePicnictraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
phenix5, Responsable commercial at Le Phenix Hotel, responded to this review, March 4, 2013
Dear guest,

Thank you very much for your nice advice, it is a real pleasure for us.

We hope to see you again in our beautiful hotel,

Best regards.

S.BERNARD
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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381 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (54)
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  • Dutch first
  • English first
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English first
Needham, Massachusetts
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

I know its a bit late but just wanted to share that this was a very nice place to stay.
We reserved one night in early August based on tripadvisor recommendations. And we liked it so much that we reserved for another night later in the month when we were leaving.
It is not cheap but reasonable, and using a single large room for the four of us was very convenient. Very well located. quiet. and a very nice breakfast (included). On the second stay, the elevator was broken was this was not too much of a problem (only one floor up).

  • Stayed August 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank marco_02492
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Auckland
Level Contributor
36 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
4 of 5 bubbles Reviewed December 27, 2012

Stayed here two nights prior to Christmas.

Le Phenix has a great location on the river Saone and is handy to Vieux Lyon as well as the Gallo-Roman sites up the hill.

A tip - if self-driving from the airport try to reach the hotel from the south of Lyon on the west side of the Saone - we (wrongly) relied on a GPS which wanted to take us straight across old Lyon, and given the combination of one-way streets, Saturday traffic and road closures it took us almost 2 hours to reach the hotel from the airport. When you arrive at the hotel just stop dead right outside and put on your hazard lights - it is hopeless trying to find parking nearby. So what if you block the traffic, and it has to drive around you. Go in to the hotel and tell them you have arrived - we had reserved parking.

The reserved parking offered by the hotel is very convenient (costs 15 euros) but the access is VERY tight and it takes some manouevering back and forth to enter and exit the garage - this with a medium-sized car - but well worth it when travelling with lots of luggage.

The room was spacious and well appointed, although the toilet was rather 'tight' - needed to squeeze in past the door. Spa bath worked perfectly.

Breakfast was one of the best we have had in France. We used room service one night and it was reasonably priced and prompt. There is also a wide variety of restaurants nearby.

I am pleased to confirmed there was absolutely no sign of bed bugs, as claimed by a recent TripAdvisor review. The beds were comfortable and room temperature just about right.

The staff were professional, friendly and helpful.

  • Stayed December 2012, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank sigmadelta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed December 12, 2012

Stayed here for 1 night during the Fete des Lumieres. Hotel is conveniently located in Vieux Lyon, along the banks of the river Saone. The hotel was comfortable, I think our room had been recently renovated - bathroom was brand spanking new. Room included tea and coffee making facilities which were welcomed following a day exploring in the cold. Staff spoke good english and were very helpful. Would recommend the hotel for location, cleaniness and comfort.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank HeatherKate
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level Contributor
9 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 bubbles Reviewed December 5, 2012

We stayed here in December 2012. Phenix is located in Vieux, on the west side of the La Saone. Across the La Saone, Croix Rousse is to the north and Presqu'ile to the south. The staff was very friendly and spoke understandable English. Lyon is a small city that can be explored over a weekend. A location like Phenix makes for the perfect starting point. The only thing we would change is that our room smelled like smoke even though it was a smoke free room. After opening the window for a bit, it was fine. Would stay here again.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank laurahuang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Caloundra, Australia
Level Contributor
34 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed December 1, 2012

This hotel was good value and close to public transport which is cheap for all day ticket.
The walk in the old city on both sides of the Soane River was excellent and would recommend the hotel for the comfort, location and service.

English speaking staff members assisted when needed. We stayed for 3 nights prior to doing a river cruise and thoroughly enjoyed Lyon and the museums, walks and city sights.

Room Tip: No Swimming pool was sought or noted. Breakfast in Restaurant - meal delivery for other than break...
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  • Stayed November 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Graham M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
3 of 5 bubbles Reviewed November 17, 2012 via mobile

Figures I have a photo attached. Enjoy the stay here. I book the hotel via Expedia the last minuite and received a great rate.
The surrounding is nice and has free parking available on Sunday close by.
Took a walk early this morning and found many nice Boulangeries close by, lots of local niceties breads, very unique. I ordered a Figs loaf and had it all myself with double cafe. Fast service and efficient.

  • Stayed November 2012
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank Bob W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Le Phenix Hotel

Property: Le Phenix Hotel
Address: 7 quai de Bondy, 69005, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Wheelchair access
Hotel Style:
#30 Romantic Hotel in Lyon
#38 Business Hotel in Lyon
Price Range (Based on Average Rates): $
Hotel Class:3 star — Le Phenix Hotel 3*
Number of rooms: 36
Official Description (provided by the hotel):
The Phenix Hotel is the only one in Lyon situated on the edges of the Saone, in the heart of the old Lyon, district classified in the world heritage by the Unesco. The Phenix Hotel opens the doors of its ancient house Renaissance on 36 rooms, with air conditioning and individual heating, bathrooms equipped with hairdryer and towel dryer, mini bar, safe, flat-screen TV, Canal + and Canalsat, free access to WIFI, telephone, room service, coffee-tea-cakes in the room, with rooms all renewed, of which 10 deluxe rooms with a privileged view on the Saone River. ... more   less 
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Also Known As:
Le Phenix Lyon
Hotel Le Phenix

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