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“Nice hotel”

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Novotel Lyon Centre Part Dieu
Ranked #51 of 194 Hotels in Lyon
Reviewed August 19, 2014

We received a great room, clean and with comfortable beds, and the staff was very helpful and nice. Parking in the basement and great breakfast with lots of choices. The hotel is situated a short walk from the city centre.

  • Stayed: July 2014, traveled with family
    • Location
    • Cleanliness
    • Service
1  Thank Magnus J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 20, 2014

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Lyon La Part Dieu.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Frédéric Noblet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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104 - 110 of 959 reviews

Reviewed August 19, 2014

  • Stayed: August 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank David V
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Reviewed August 17, 2014 via mobile

Staying here for two nights. Room is really dated. The sofa bed is really too small to sleep in for our two kids. On top of that it's is not clean (hair on the sheets) and you can feel the mattress springs...resulting in a really indie table night. When we took our concerns to the front desk, the lady working there was extremely rude, with no concept of customer service. This property is not worthy of being called a four star hotel. No paying guest would give it a good review!!!

Stayed: August 2014
Thank Auaziz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 20, 2014

Thank you for answering our questionnaire. I appreciate the time you took to share the problems you encountered during your stay.

Firstly, please allow me to say how sorry I am that these issues affected your satisfaction during your stay in my hotel.
Please be assured, that I will do my utmost to provide an appropriate follow up to your comments. In the meantime.

Sincerely,


Frédéric Noblet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 16, 2014

Booking early is recommended as you get breakfast included at a great price. Brilliant for a stop over on way to the South. They sorted us out with adjoining rooms for the kids with connecting door. Great evening meal, very friendly staff. Stayed here on the way back too. Breakfast was the highlight, such a massive choice we didn't have to eat for the rest of the day. Secure parking. All round great stay.

Stayed: August 2014, traveled with family
Thank ColFF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 20, 2014

We very much appreciate your positive comments regarding your stay.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Frédéric Noblet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 13, 2014

Was a bit hairy trying to find it even with a Sat-Nav and I almost missed the car park which is located underneath the hotel. However, once inside the hotel all was fine. Novotel's are very slick and corporate but do a very good job. Staff great, rooms clean, breakfast buffet excellent. We ate in the restaurant where the food and service were good and prices reasonable. For younger children there is a family room which has an array of toys suitable for 2-5 year olds. There is an X-Box and a couple of Macs available for the older ones.

  • Stayed: July 2014, traveled with family
    • Value
    • Rooms
    • Service
Thank KRW2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 15, 2014

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.


Frédéric Noblet

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 11, 2014

  • Stayed: July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank AlfredoMorate
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 15, 2014

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed August 5, 2014

We loved this hotel! We stayed for 2 nights in July. We parked in the underground secure car park and left the car there for our whole stay. We walked through the city across to the old town and back, although it was a long walk it was easy and lot's to see. We visited the mall across the street which is huge. There are lot's of food options close by.

The check in staff were fantastic. We had 2 rooms side by side. The rooms were very clean, comfortable and spacious. The complimentary water was a nice touch. There were small fridges which was good. The beds were very comfortable, even the fold out sofa which i slept on one night. The bathroom was large and modern. The toiletries provided were more than adequate.

We day-tripped to Paris on the train from the adjoining station. It was super easy - a 3 minute walk from the lobby to the station. At the end of the night it was great to have our bed just steps away.

We ordered room service for dinner and it was very quick and convenient.

This was a fantastic hotel all around, and we would definitely stay here again!

  • Stayed: July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Thank Mary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FNoblet, Directeur général at Novotel Lyon Centre Part Dieu, responded to this reviewResponded August 15, 2014

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Lyon La Part Dieu.

Frédéric Noblet

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Lyon Centre Part Dieu

Address: 47 boulevard Marius Vivier Merle | Bp 83147, 69003, Lyon, France (Formerly Novotel Lyon La Part Dieu)
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#33 Luxury Hotel in Lyon
#42 Business Hotel in Lyon
Price Range: $97 - $216 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Lyon Centre Part Dieu 4*
Number of rooms: 124
Official Description (provided by the hotel):
Just 10 minutes from the city center, the Novotel Lyon Part Dieu hotel is located near to the TGV train station in the heart of the business district of Lyons. This 4-star hotel has 124 comfortable, fully soundproofed and air-conditioned rooms. It also has several meeting rooms for your training days and seminars in Lyons. The bar and Novotel Café offer a relaxing environment in which to enjoy healthy and contemporary cuisine. ... more   less 
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Also Known As:
Novotel Lyon La Part Dieu Hotel Lyon
Lyon Novotel
Accor Lyon La Part Dieu

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