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“Bonne vacance”

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Mercure Lyon Centre Saxe Lafayette
Ranked #29 of 193 Hotels in Lyon
Certificate of Excellence
Chichester, United Kingdom
Level Contributor
18 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Bonne vacance”
Reviewed November 7, 2012

We, my husband and I, stayed here for 3 nights in October 2012. First impressions - excellent. The reception staff were most welcoming, and bi-lingual, which was a relief! We had paid in advance, so they just took the card details for breakfasts, etc. The room was lovely, v. well decorated with a king-size bed, good-sized flat TV and well-equipped en suite shower. We went mad on the first night and ordered a bottle of wine from Room Service, it was very good and they were very quick to deliver. Found a fab 'Bouchon Lyonnais', Daniel et Denise, round the corner. The food was delicious and it was packed with French people. We ate there two nights running. Can't fault the room or staff at hotel. Breakfasts were slightly chaotic- we left our table to go and get some egg and bacon, and the staff cleared away our coffee, cutlery, napkins and juice?? Good selection of food tho, cereals, fruit, rolls, bread, yoghurts, ham, cheese, etc. Quite pricey at 17.50 euros each I thought. You have to eat a lot to get your money's worth. Apart from chaotic breakfast, the only other niggle I have is that the towels were quite not bath sheets, so were quite small. Neither of us is large, but even so it was a bit draughty! That is why I give it 4 stars, but I would stay there again without hesitation.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank F H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Traveler tips help you choose the right room.   Room tips (39)
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Horsham
Level Contributor
58 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed November 5, 2012

I stayed in this hotel for only 2 nights. It was nice and central in the town.
It was across the river from the main old town but it was still easy to get there and walking distance to the river for a nice river walk.
The rooms were nice and clean. it had its own bar and the good amenities. Choice of smoking room or non which is rare these days.
Staff were very helpful and friendly. Which for France i thought was a real bonus.

  • Stayed November 2012, traveled on business
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Helpful?
Thank martgr10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 31, 2012

Stayed in a few Mercure hotels and sometime found them a bit dated, but not the Saxe Lafayette. The look and feel here is modern and fresh. Service levels were excellent, my only concern was on checking out took time to complete with only two staff on the front desk. Excellent for a weekend break. Close to the old part of the city, so there is no reason not to get your walking shoes on. Saturday morning market down by the river is a delightful way to spend sometime. Many restaurants and bar close by. Halle de Lyon is a culinary delight and only five minutes walk away from the hotel so there is no reason not to stand, or sit down and enjoy a good wine and some excellent food, oysters come to that and watch the world go by.

Room Tip: Weekend rates are cheaper then during the week. Book on line and you get some good deals, like free...
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  • Stayed October 2012, traveled with friends
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Helpful?
1 Thank davbu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
28 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed October 29, 2012

We stayed here for just two nights, so the convenience to both the train station and the old part of town was great. This is a modernly styled hotel and appears to have been recently updated, so the room had new fixtures, tv, lighting, beds, and it was very spacious (particularly for France). The staff were extremely friendly and communicated well. The price for our room was very reasonable. The only complaint I have is that the gym and pool did not open until 9 am, and it would have been nice if it opened at 6 or 7 am.

  • Stayed October 2012, traveled as a couple
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Helpful?
Thank Dinglefloyd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basel, Switzerland
Level Contributor
135 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed October 14, 2012

I stayed here for a week on business. The check in took time since during busy times since there was only one receptionist registering guests with another senior person just looking on.

The rooms were clean but designed more for style and not functionality. There was no desk and I had to work with the lap top on the bed. There was no ironing facility however the ironing board was provided on request. On the plus side there was a tea kettle. The breakfast buffet was adequate and the food in the restaurant during evening meals was quite good.

The hotel had a small gym which ridiculously opened only after 9.00 AM and one of my colleagues working out at 9.00PM had the experience of the power supply getting cut off and found herself in a small pitch black gym. The hotel also lacked meeting rooms. Additionally it took a long time to get a taxi during peak hours but that could be due to the shortage of taxis during a busy congress week.

In conclusion I wouldnt recommend this as a business hotel.

Room Tip: Avoid the small rooms near the service door, it can be nosiy and depressing
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  • Stayed October 2012, traveled on business
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Helpful?
Thank Ramdas P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
101 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed October 10, 2012

My husband and I stayed at this hotel for one night while travelling across France with our three children and small dog.
The hotel presents itself well, with a nice reception area and newly revamped rooms. The room was actually a lot smaller than we imagined, with very little space to move around (we had no extra beds in there so it would feel small to anyone). The swimming pool was out of action, and our kids were really disappointed (the pool was our main criteria for choosing that hotel). Most disappointing of all, however, was the (overpriced) breakfast buffet. We got to the buffet an hour before closing time and most of the food was missing - when we asked the staff to replenish some pancakes etc we were met with a few incredulous looks by an obviously unexperienced staff.
Parking seemed a bit expensive too, but you can actually park overnight for free just in front of the hotel if you find a space and put a few euros in the parking machine early in the morning.
I don't think we would stay there again.

  • Stayed July 2012, traveled with family
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Helpful?
Thank cha72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Mercure Lyon Centre Saxe Lafayette

Property: Mercure Lyon Centre Saxe Lafayette
Address: 29 rue de Bonnel, 69003, Lyon, France
Phone Number:
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#12 Family Hotel in Lyon
#19 Romantic Hotel in Lyon
#21 Luxury Hotel in Lyon
#27 Business Hotel in Lyon
Price Range (Based on Average Rates): $
Hotel Class:4 star — Mercure Lyon Centre Saxe Lafayette 4*
Number of rooms: 156
Official Description (provided by the hotel):
156 rooms. Located in the heart of the business area of Lyon, 5 minutes away from the Part Dieu TGV railway station, the Convention Centre and close to the Presquile and Old Lyon (listed as a world heritage area by UNESCO). The hotel features several spacious modular meeting rooms, Le Garage restaurant, and a bar. ... more   less 
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Also Known As:
Accor Grand Hotel Saxe Lafayette

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