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“Poor rooms”
Review of Cour des Loges

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Cour des Loges
Ranked #10 of 196 Hotels in Lyon
Certificate of Excellence
Reviewed November 5, 2012

We were put up at Cour des Loges by Auto Venture who arranged our time in Burgundy. After spending almost an hour trying to find the hotel (had GPS in the vehicle) I finally walked around until I found it down a street that didn't allow vehicles (except with a pass code from the hotel). The staff was good, helpful and pleasant. However, when we were taken to our room it was not at all up to our expectations. We had paid for a "Superior Room" and if this room was superior, I would hate to be placed in a regular room. We had been traveling in Europe for 4 weeks and this was our last night. Since the room was prepaid we had to stay. If it had not been prepaid we would have gone to another hotel.

Room Tip: Don't believe that a "Superior" room is going to be a nice room with a separate bath...
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  • Stayed: November 2012, traveled as a couple
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2  Thank 815JimB815
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded November 10, 2012

We do understand that our Venitian room (superior room) didn't meet your expectations.
If you had let us know your discontent and if we didn't have any other room available, then we would have send you to a hotel more fitted.

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373 - 379 of 1,314 reviews

Reviewed November 1, 2012

We had 4 wonderful evenings in Lyon. The staff at Cour des Loges was superb. The atmosphere was incredible. Lighting created good ambience. Great service and recommendations that made our Lyon visit so enjoyable!

  • Stayed: October 2012, traveled as a couple
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Thank Steven C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded November 10, 2012

We want to truly thank you for your review.
We are glad you liked so much your four nights stay at Cour des Loges.
We hope to see you soon.

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Reviewed October 31, 2012

Had a great 2-night stay at this very unique hotel. As others have mentioned, they took 4 old buildings in the historic district and created one hotel. As such, each room is very different. Ours happened to have a bathtub in the very middle of the room and the shower was next to it, which was a bit strange (I could lay on the bed and reach the tub), but it was only problematic when one of us needed to get ready, since I was there with a friend and not for a "couple's stay". We could have asked to move rooms, but it wasn't a big enough deal to try and move all of our stuff somewhere else. Nor did it detract from the stay. Just made for a funny story to tell our other friends...

Rooms were a little dark, but once we figured out how to work the lights (another comdedy of errors), we were good to go. Just needed to have every single one of them on to have enough light to see.

All of the staff were great and the location was perfect. Overall, a wonderful stay. Would stay there again.

  • Stayed: October 2012, traveled with friends
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Thank SLFam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded November 10, 2012

We hope we made you want to come back for a leisure stay and not for business.
See you very soon.

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Reviewed October 25, 2012

Getting to Cour des Loges is a challenge; they did say it is in a pedestrian area but, if you are driving, you really need the hotel to give you the access code and detailed directions to guide you through the pedestrian area where it is located. We are upgraded to a duplex room in this very old building - actually 4 combined. It is eclectic in that there is a bathtub on the upper sleeping area, but the bathroom as well as a shower are downstairs on the living room floor. Gerard, the delightful concierge is helpful in every way, and maps out an excellent walking tour for us. Cour des Loges is in the old city, which has been renovated, but it quite touristy. It also is a bit on the expensive side (€318.30 + valet parking).

  • Stayed: October 2012, traveled as a couple
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Thank UESfoodie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded November 10, 2012

Gérard and the whole team of Cour des Loges are really pleased you liked your stay in Lyon.
We are looking forward to welcoming you soon.

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Reviewed October 23, 2012

Location in the old town was superb. The building and atmosphere created was a wonderful experience with all luxury and comfort. The best was our concierge Mr Lyonnaise,(Gerard). His suggestions made many memories for us to treasure. All staff were professional and helpful. All food was excellent and we highly recommend Cour des Loges.

Room Tip: 3rd floor with good access to garden and spa
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  • Stayed: September 2012, traveled as a couple
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1  Thank WowGoldCoastQld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded October 28, 2012

We want to thank you for your recommendation.
Gérard and his entire staff are really glad they allowed you to have a pleasant stay at Cour des Loges and hope to see you again soon.

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Reviewed October 21, 2012

The upside:This hotel was beautiful. I felt like I was living on a movie set. The atrium/dinning room was spectacular. It was very evocative and atomospheric like a medieval/renaissance chateau. Our room was beautiful and quiet. The bed was nice and firm with soft pillows and the bathroom had fluffy towels and robes.
The staff were charming and very helpful. The dining room was superb, probably our best meal during this trip to France including Paris and Burgundy.

The downside:
The rooms are a little too dark to be practical. We couldn't read anything except for our kindles or ipads (which are backlit) and it was difficult to find our clothes in the dark. The electronics were also a little frustrating.

But, it was like walking into a fantasy version of the Renaissance.

Room Tip: Our room towards the back was very quiet.
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  • Stayed: October 2012, traveled as a couple
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Thank Hotketchup
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded October 28, 2012

We are really pleased that overall, your stay went well.
It's à pity that you didn't ask for an extra light.
For your next stay, we will allocate you à brighter room.

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Reviewed October 19, 2012

My wife and I just returned from a 3 night stay in a Junior Suite at the Cour des Loges in the old city. Our room was lovely. Yes the light levels are a little low but during the day we had windows on three sides and with the curtains open light level was fine. At night we were less concerned with light and there was plenty where we needed it. The WC had plenty of room; the bathroom had two sinks, a large bathtub and separate shower. And the Wi-Fi worked beautifully. Food at the Café-Épicerie was great and the service equal to it.

The people in reception were extremely helpful and friendly. And best of all, the concierges we encountered - Jean-Philipe (sic) and Gerad were incredible. Gerard worked wonders with our car rental company to help us avoid extra charges that I was originally told I would have to pay. Great concierges have the right connections and the ones at Cour des Loges are great concierges.

The location of this property is outstanding. Approaching it by car is difficult but if you follow the hotels instructions and the map they send and trust it, you will get there the first time. We would happily return to Cour des Loges and it will be our hotel of choice the next time we are in Lyon.

Thanks to the staff of the Cour des Loges. You made our stay in Lyon the perfect ending to a wonderful trip.

Room Tip: Room 37 is a great room if you select a junior suite. Roomy and with windows on three sides and look...
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  • Stayed: October 2012, traveled as a couple
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Thank mjobtx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
tischker, Propriétaire at Cour des Loges, responded to this reviewResponded October 28, 2012

What a delight for the whole team of Cour des Loges to read how much you appreciated your stay.
Your review is the gift we're looking for as professionals in the hotel field.

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Additional Information about Cour des Loges

Address: 6 rue du Beouf, 69005, Lyon, France
Location: France > Auvergne-Rhone-Alpes > Rhone > Lyon
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Spa Hotel in Lyon
#5 Family Hotel in Lyon
#6 Romantic Hotel in Lyon
#7 Luxury Hotel in Lyon
#11 Business Hotel in Lyon
Price Range: $265 - $655 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Cour des Loges 5*
Number of rooms: 61
Official Description (provided by the hotel):
Nestled in the heart of Vieux-Lyon, Cour des Loges resembles a castle in the city whose decor takes you back to the Italian Renaissance. Perfect blend of historic charm and modern comfort, Cour des Loges 5 -star hotel promises luxury bespoke luxury getaways in the capital of Gaul: 1 Michelin star restaurant Les Loges, chic bistro Cafe Epicerie, bar and cigar room, Epicurean cooking atelier La Petite Loge, Pure Altitude Spa, swimming pool, sauna, steam room, gym, hanging gardens, and valet for all your desires, 3 "Clefs d'Or" concierges. Treat yourself to an exceptional stay fully tailored to your wishes. ... more   less 
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Also Known As:
Cour Des Loges Lyon
Cour Des Loges Hotel Lyon

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