We were especially happy with our stay at this Hilton property. I am a Hilton Hhonors Diamond member and we were celebrating our anniversary during our stay yesterday and today. Mandy checked us into our room and upgraded us to a junior suite. She was very friendly and ameniable. The room that she gave us was very spacious. The view was not great, but she did call to see if we were ok with our room, so if we weren't happy we could have certainly voiced it then. Overall, the room view was a minor detail and we were very happy with our room.
We visited the Hilton Hhonors lounge and Mariam was so pleasant and helpful. She brought us over champagne to toast and celebrate our anniversary. She also brought us up the schedule for the boat and other information. She did this all without us asking for anything. It was very nice of her and we were very appreciative of her help.
When we checked out from our room, we brought our luggage down to have them hold it. We were surprised when the baggage handler actually took our luggage to our car. I've never come across this at any hotel. So, we handed him our luggage and went off to see the sites for a few hours before going back to our car to leave.
Overall, a nice stay and the staff is what made the difference.
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- Also Known As:
- Hilton Evian-Les-Bains Hotel
- Hilton Évian Les Bains